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Thread: Access Violation at Address 00433D27 ?




  1. #11
    johnmw1 is offline Junior Member
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    Default Re: Access Violation at Address 00433D27 ?

    Quote Originally Posted by parsec View Post
    If there are any problems, we will blame Parsec.

    Be my guest, it is fashionable to hate on me at times...
    Nah I would never blame anyone who was trying to help me so thanks Parsec.


    I assume the hardware in the list is correct. Any special things, features you want to use? Have you been into the UEFI/BIOS yet? Using default values?
    Yes everything in the list is correct, nothing special required except for me to complete this build and be able to hand it off to the wife and never hear another complaint again about her PC (so you see I have a point to prove).

    The UEFI is just a fancy BIOS, do not fear it. Do not ignore it. You will need to use it at times, if only to check or set the boot order, and mainly disabling unwanted features and hardware. Do not change main settings you don't understand.
    I have been into the bios only to change the boot order and everything else is set to default I think.

    Be sure the SATA mode for the main Intel SATA chip is AHCI. DO NOT USE the ASMedia SATA chip or ports for the OS drive, check the manual for their locations, VERY important to get that correct. Use the Intel SATA 6Gb/s port for your 520. NO IDE MODE!! Don't be a Luddite!!
    The SATA mode is set to AHCI. Not sure what you're calling the ASMedia SATA chip or ports? I have my DVD drive and SDD connected to # 9 & 10 connectors and my HDD to # 14 on the attachment I have added for you to view, so I hoping I'm correct there?

    I don't know what the TP-Link TL-WN951N network card will be used for, does your ISP require it, or are you not using the onboard LAN chip?
    As this will be the wife's PC we are in different rooms to maintain the peace, so the TP-Link network card is wireless.

    Everything I'm listing is from your boards Windows 8 64 bit Download page: ASRock > B75 Pro3

    You only need to unzip files that end in ".zip". Then copy them to the USB stick. You will not be manually copying drivers anywhere, just run these installer programs and sit back and watch that all is well. I also suggest not running them from the USB stick. Copy them to the OS drive first. Only use the USB 2.0 ports at first, on the rear I/O panel.
    Yes I downloaded everything from here ASRock > B75 Pro3-Mand in fact each one was a zip file as it opened automatically in my unzip program.

    When you install Windows 8, ONLY have the OS drive connected to the PC, no others, except the DVD drive if you need it.
    Will disconnect my HDD and have removed my sound and network cards.

    This all is really not complicated at all, but if you haven't done it for a while, the more information, the better.

    The most essential, basic drivers needed, IN INSTALLATION ORDER are these, with restarts in between when prompted to:

    1. INF driver ver:9.3.0.1025

    2. Intel Management Engine driver ver:8.1.2.1318_5M

    3. VGA driver ver:15.28.6.64.2857

    4. Realtek Lan driver ver:8003

    Actually, only 1 and 2 really are best done in this order, but IMO this order makes sense.

    Optional basic drivers:

    Intel Rapid Storage Technology driver ver:11.6.0.1030

    SATA AHCI driver. Win 8 will automatically load its storahci driver during the installation, so you don't need this. It may make your SSD perform better.

    Realtek high definition audio driver ver:6690

    Since you have a separate sound card, you may skip this.
    Makes sense up to this point so far.

    ASMedia SATA3 Driver ver:1340

    This is for the secondary SATA interface on your board. Win 8 will also likely load storahci for it too. Either is fine. Not as fast as the Intel SATA interface at all.
    I'm lost on this bit, not sure what you're actually referring to?

    I'm surprised I don't see a driver for USB 3.0, but Win 8 must have a native one. If the USB 3.0 does not work, we'll take it from there.
    The USB 3.0 port is working but as to whether it's actually USB 3.0 is debatable as I only have USB 2.0 rated hardware at this point in time.

    The rest of the things on the download page are really programs for the many features this board supports (Rapid Start, Smart Connect App Charger, AXTU, XFastLAN, XFastUSB, Intel SBA, etc.) Only you can decide if you need them. But get the OS installation setup and stable for now, and you need to check which features you think are good for you.
    The manual funnily enough tells you how to change the parameters from auto to manual etc but does not at all explain what any of those extras actually are meant to do, perhaps it's just assumed that one should know what these extras do?

    Let us know how it goes, and good luck!
    For certain and thanks for the luck and your help as I'm sure gonna need it. Also just to rule out crook ram I did run Memtest for about 7 hours last night and it was all clean so that's one good thing. I'm about to start reformatting and starting all over again to see if I can finally get up and running.

    Cheers,
    John
    Attached Images Attached Images Access Violation at Address 00433D27 ?-motherboard-layout-jpg 

  2. #12
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    Default Re: Access Violation at Address 00433D27 ?

    Quote Originally Posted by johnmw1 View Post
    Nah I would never blame anyone who was trying to help me so thanks Parsec.
    I'm not worried, Prof. Jim is just watching me...


    The SATA mode is set to AHCI. Not sure what you're calling the ASMedia SATA chip or ports? I have my DVD drive and SDD connected to # 9 & 10 connectors and my HDD to # 14 on the attachment I have added for you to view, so I hoping I'm correct there?
    Your board has two, separate SATA controllers, one provided by the Intel B75 chip, with six ports grouped together, the group labeled 14, 15, 16, etc. The other SATA controller is provided by the ASMedia 1061 chip, and provides two ports, labeled 9 and 10. The two controllers have separate settings for the SATA mode (on the same BIOS screen), and the ASMedia controller can be disabled individually. You might have problems with the ASMedia SATA ports, using any drive, including DVD drives, when installing an OS. If you used it before, great, but if the DVD drive is not recognized, connect the DVD drive to one of the six Intel SATA ports.

    I'm lost on this bit, not sure what you're actually referring to?
    Just to what I described above, that is the driver for the ASMedia SATA controller, if you install it, or Windows will install its own for you.

    The manual funnily enough tells you how to change the parameters from auto to manual etc but does not at all explain what any of those extras actually are meant to do, perhaps it's just assumed that one should know what these extras do?
    Highly useful, isn't it? The overview section of your boards page describes at a high level what these features do, you should be able to find more info in another part of the manual, or as a separate booklet.

  3. #13
    johnmw1 is offline Junior Member
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    Default Re: Access Violation at Address 00433D27 ?

    Quote Originally Posted by parsec View Post
    I'm not worried, Prof. Jim is just watching me...

    Your board has two, separate SATA controllers, one provided by the Intel B75 chip, with six ports grouped together, the group labeled 14, 15, 16, etc. The other SATA controller is provided by the ASMedia 1061 chip, and provides two ports, labeled 9 and 10. The two controllers have separate settings for the SATA mode (on the same BIOS screen), and the ASMedia controller can be disabled individually. You might have problems with the ASMedia SATA ports, using any drive, including DVD drives, when installing an OS. If you used it before, great, but if the DVD drive is not recognized, connect the DVD drive to one of the six Intel SATA ports.

    Just to what I described above, that is the driver for the ASMedia SATA controller, if you install it, or Windows will install its own for you.

    Highly useful, isn't it? The overview section of your boards page describes at a high level what these features do, you should be able to find more info in another part of the manual, or as a separate booklet.
    Gee Parsec, I was not expecting a reply quite so soon, you must be in the same time zone as me?

    Yes I was using those two ports 9 & 10, so perhaps I should just use those others 14,15 etc. As there is only one SATA 3 in that group I imagine I use that for my SSD?

    I was just having a look back at the web page for this MB and noticed they had a more detailed description of the extras, so I'll have to have a read up to decide what she needs and what she doesn't.

    I shall keep you posted, I'm learning so much today.

    Cheers,
    John

  4. #14
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    parsec is offline Senior Member
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    Default Re: Access Violation at Address 00433D27 ?

    Well, unless Adelaide, Australia is in the same time zone as Chicago, USA, we are on similar schedules...

    Silly me, I forgot that the Intel B75 chipset has only one SATA III port, the others are SATA II. Some of the other 7 series chipsets have two SATA III ports. Yes, definitely connect your SSD to the Intel SATA III port!!

    SATA III controllers like the ASMedia and Marvell are additional SATA controllers that are added to boards, and pretty common, been used for years now. The thing is, they are really secondary to the main Intel (or AMD chips on AMD boards) chipset, and may not be active when installing an OS, they are not the primary SATA controllers on the board. In order to use them during an OS installation, you must load a driver for them during the installation phase that provides that option. That's not necessary for the primary SATA controller.

    As I said, the ASMedia controller might work with your DVD drive during the OS installation, but I am certain the Intel controller will, and I'm trying to keep this as problem free for you as possible.

  5. #15
    johnmw1 is offline Junior Member
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    Default Re: Access Violation at Address 00433D27 ?

    Quote Originally Posted by parsec View Post
    Well, unless Adelaide, Australia is in the same time zone as Chicago, USA, we are on similar schedules...

    Silly me, I forgot that the Intel B75 chipset has only one SATA III port, the others are SATA II. Some of the other 7 series chipsets have two SATA III ports. Yes, definitely connect your SSD to the Intel SATA III port!!

    SATA III controllers like the ASMedia and Marvell are additional SATA controllers that are added to boards, and pretty common, been used for years now. The thing is, they are really secondary to the main Intel (or AMD chips on AMD boards) chipset, and may not be active when installing an OS, they are not the primary SATA controllers on the board. In order to use them during an OS installation, you must load a driver for them during the installation phase that provides that option. That's not necessary for the primary SATA controller.

    As I said, the ASMedia controller might work with your DVD drive during the OS installation, but I am certain the Intel controller will, and I'm trying to keep this as problem free for you as possible.
    Hi Parsec,

    Yeah somehow I don't think we're in the same time zone with that extra bit of information. I remember visiting Chicago sometime in the early to mid 70's, the Sears tower had just been completed and of course coming from a city that may have had it's maximum building height at about 20 floors at the time (now 35) I had to go up top of the worlds tallest building. I can still remeber that feeling in the lift as your stomach gets left behind with the sheer speed of lift off haha.

    Now an UPDATE. You will be very relieved to know that everything is now up and running as it should thank heavens. I take back all I was saying about W8, it's a marvelous OS. I still have one question though, in the device manger it shows 2 unidentified items that W8 can neither recognize or find updated drivers for, any idea what those 2 items may be, or don't I worry about it?

    Many thanks to everyone who helped this old man get the wife off his back.

    Cheers,
    John

  6. #16
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    Default Re: Access Violation at Address 00433D27 ?

    Great, glad it is working fine for you, there could be little better gift than getting one's wife off their back.

    So all is good... with a couple exceptions.

    When you wrote "unidentified items" in Device Manager, are they listed under Unknown devices? I imagine they are.

    That is interesting, since I am involved in another thread about a similar thing happening in Windows 8. One of those unknown devices may be the same as in the other thread: ASRock Z77 Extreme6/TB4 Device Error

    In that thread, the problem is with a USB interface, and although not mentioned by the OP, I am guessing it is one of the USB 3.0 interfaces. Your board has USB 3.0 support provided by the Intel B75 chipset, with two USB 3.0 ports on the rear I/O panel (blue), and a header on the board for connection to a PC case's USB 3.0 port, if it has one.

    I noticed that the Windows 8 download page for the board in the thread above did not list an Intel USB 3.0 driver, but the Windows 7 download page does. Same for my ASRock board, and your's too. I'm guessing that Windows 8 should have a USB 3.0 driver that works with the Intel chipsets, but either it doesn't, or it has problems.

    Did you happen to try any of the USB 3.0 ports to see if they work? Connecting a USB flash drive of any type to them would be a good test.

    All this may not be related to those two unknown devices, but if you could do us a favor, try the Intel USB 3.0 ports on the rear I/O panel of your board with some kind of USB device, and post the results. Regardless of the results, that would add to our knowledge about Windows 8, and potential driver issues. I have a feeling that may be the tip of a small, but bothersome iceberg regarding Windows 8 drivers... I hope not.

    Forgive me for saying this, but if you have two unknown devices, all is not 100% well. You might have not installed a certain driver for a less obvious device, or there is one of the many features your board has, that is enabled in the BIOS/UEFI that does not have its corresponding software installed, so is broken. ASRock has so many of these features enabled by default, drives me crazy since I don't use most of them, and always must disable them, or at least check, after a UEFI update or BIOS clear.

    At one time, I worked directly across the street from the Sears tower. That was in the time shortly after its construction. On very windy days, tall buildings like that literally sway back and forth by a foot or two. When that happened, a few of the glass windows would be squeezed, crack, shatter, or literally pop out of their frame, and crash down to the street below! They had special vehicles to vacuum up the glass, I saw them working, and the street (Jackson Blvd.) would be blocked off. They have since then taken care of that little issue...
    Last edited by parsec; 12-22-2012 at 01:16 PM.

  7. #17
    johnmw1 is offline Junior Member
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    Default Re: Access Violation at Address 00433D27 ?

    Quote Originally Posted by parsec View Post
    So all is good... with a couple exceptions.

    When you wrote "unidentified items" in Device Manager, are they listed under Unknown devices? I imagine they are.
    Yes that's correct.

    That is interesting, since I am involved in another thread about a similar thing happening in Windows 8. One of those unknown devices may be the same as in the other thread: ASRock Z77 Extreme6/TB4 Device Error
    I shall have a read up on it.

    In that thread, the problem is with a USB interface, and although not mentioned by the OP, I am guessing it is one of the USB 3.0 interfaces. Your board has USB 3.0 support provided by the Intel B75 chipset, with two USB 3.0 ports on the rear I/O panel (blue), and a header on the board for connection to a PC case's USB 3.0 port, if it has one.

    I noticed that the Windows 8 download page for the board in the thread above did not list an Intel USB 3.0 driver, but the Windows 7 download page does. Same for my ASRock board, and your's too. I'm guessing that Windows 8 should have a USB 3.0 driver that works with the Intel chipsets, but either it doesn't, or it has problems.

    Did you happen to try any of the USB 3.0 ports to see if they work? Connecting a USB flash drive of any type to them would be a good test.

    All this may not be related to those two unknown devices, but if you could do us a favor, try the Intel USB 3.0 ports on the rear I/O panel of your board with some kind of USB device, and post the results. Regardless of the results, that would add to our knowledge about Windows 8, and potential driver issues. I have a feeling that may be the tip of a small, but bothersome iceberg regarding Windows 8 drivers... I hope not.
    Oddly enough while I was having all my driver issues the front USB3.0 port was working, but the USB2.0 beside it was not. The USB 2.0s on the rear I/O panel were working also. Now having updated and loaded the latest drivers my USB 3.0 and 2.0 on the front panel no longer works, but the rear 3s and 2s do?

    This brings me to another connection problem which I'm having which I had hoped to have solved myself but alas so far I have not. The case I did this new build in is a Thermatake V4 with USB 3.0 plus built in PSU. Now the PSU has had minimal labels attached to most of the different cables coming out of it, I think it's assumed you know whats what, and the manual is very minimalist also. Anyway looking at the MB I have 2 USB headers at positions 22 and 25 on the schematic for the MB.The header on the MB has a row of 5 pins plus a row of 4 pins below it, are these two rows of pins related in anyway?

    Coming from the PSU I have found one 5 pin connector with VCC, USB+, USB-, and GND and also a 4 pin connector which I have no idea what or where it's for as there is no markings on it, do these two plugs combine for 5/4 pin combination on the header?

    Forgive me for saying this, but if you have two unknown devices, all is not 100% well. You might have not installed a certain driver for a less obvious device, or there is one of the many features your board has, that is enabled in the BIOS/UEFI that does not have its corresponding software installed, so is broken. ASRock has so many of these features enabled by default, drives me crazy since I don't use most of them, and always must disable them, or at least check, after a UEFI update or BIOS clear.
    Yes you are right of course, and it will take a bit more investigation by me to find out what indeed it may be, that is if I can actually find it.

    At one time, I worked directly across the street from the Sears tower. That was in the time shortly after its construction. On very windy days, tall buildings like that literally sway back and forth by a foot or two. When that happened, a few of the glass windows would be squeezed, crack, shatter, or literally pop out of their frame, and crash down to the street below! They had special vehicles to vacuum up the glass, I saw them working, and the street (Jackson Blvd.) would be blocked off. They have since then taken care of that little issue...
    It was certainly a more relaxed and loving period way back then, ah the memories

  8. #18
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    Default Re: Access Violation at Address 00433D27 ?

    Can you provide the brand name and model number of your psu?
    The Thermaltake website does not show a V4 case with an included power supply, so it looks like the seller bundled a psu that could be any brand.
    I'm hoping that you don't have a low end cheapy generic psu.
    Can you post a picture of the cable ends for the 5-pin and 4-pin psu connectors?

    The specifications show that your case's front panel has a USB 2.0 x 2 setup.
    Thermaltakeusa**Chassis**V Series**V4 Black Edition : V4 Black Edition VM30001W2Z
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  9. #19
    parsec's Avatar
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    Default Re: Access Violation at Address 00433D27 ?

    Do NOT connect your PSU to the nine pin (four pin + five pin) USB headers on your board!!!

    That four pin connector from your PSU is probably a floppy disk drive power connector.

    ALL the USB connections on your board, whether from the rear I/O panel, or from the nine pin headers on your board, are supplied power from the mother board itself. The 24 pin main PSU cable from the PSU supplies ALL the power for USB.

    The nine pin headers (which are not two separate headers of four and five pins) are used for providing USB 2.0 only connections to the PC case. Any USB 2.0 ports on the PC case, will have a cable that has a nine pin plug that fits onto the nine pin header on the board. The nine pin USB 2.0 header supplies two USB 2.0 ports with data and power connections, even if the case only uses one set of connections.

    Are you sure those connectors you described are coming from the PSU? They sound like the power and data connections for the USB 2.0 header I just described above. There has got to be a manual somewhere describing the connections for that case.

    How are you connecting the USB 3.0 plug on your PC case, to the board? There is a special connector for supplying a USB 3.0 connection to the PC case, that is header 11 in your picture. Some cases run a USB 3.0 cable from the case's front panel, out the back and into a USB 3.0 port on the rear I/O panel. Is that what you have, or what?

    USB 3.0 is compatible with USB 2.0, so you can use a USB 2.0 device in a USB 3.0 port.

  10. #20
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    Default Re: Access Violation at Address 00433D27 ?

    Quote Originally Posted by profJim View Post
    The Thermaltake website does not show a V4 case with an included power supply, so it looks like the seller bundled a psu that could be any brand.
    ....
    The specifications show that your case's front panel has a USB 2.0 x 2 setup.
    Regionally(AU and NZ, with OP in AU), it appears Tt offered the VM350B1W2A, "Thermaltake V4 Mid Tower Case USB 3.0 w/ 500W PSU". But damn if I can find any specs on any regional Tt site or the web.

    https://www.google.com/search?q=VM350B1W2A+usb+3.0
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

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    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

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