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Thread: ASRock FM2A85X Extreme6 - crashes/freezes when case or MB is tapped




  1. #1
    Starship2013 is offline Junior Member
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    Default ASRock FM2A85X Extreme6 - crashes/freezes when case or MB is tapped

    Hi all,

    I've been working on a new build for two days and this problem has befuddled me. The system boots and remains steady as long as the case is not moved in the slightest. A simple tap or the slightest movement of the case crashes and locks the system requiring a power shut-down and a reboot. Tapping the Hudson-D4 chip has the same effect. The problem occurs while in the BIOS setup utility or in WIN 7. I'm guessing that it could be a cold solder joint or loose connection... but where to look? Should I just RMA this sucker?

    Any suggestions would be greatly appreciated.

    My System build:
    ASRock FM2A85X Extreme6 Bios P1.60-15A
    AMD A10-5800K APU 3.8Gh
    GSKILL F3-1600C9CD-16GXM R
    WD Blue 1 TB - WD10EZEX
    Lite-On Super AllWrite 24X SATA DVD+/-RW
    Corsair Carbide Series 200R
    Cooler Master RS700
    Dell UltraSharp U2412M
    WIN 7 Home Premium 64-bit

  2. #2
    kick's Avatar
    kick is offline Senior Member
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    Default Re: ASRock FM2A85X Extreme6 - crashes/freezes when case or MB is tapped

    Something is loose or the back of your motherboard could be shorting on the case.
    Assemble the system outside the case and check.
    Current Systems:

    Asrock p67 Extreme6.............. Gigabyte EP-45 UD3 ...................... Gigabyte 73 PVM S2
    Intel i5 2500k 4.8ghz................ Intel Q8400 3.8ghz......................... Intel D820 2.8ghz
    Zalman 10x cooler.................... Coolermaster V8............................ HP cooler
    8GB Gskill ripjaw ddr3.............. 4GB Gskill PI ddr2.......................... 4GB samsung ddr2
    60GB ssd/500GB HDD .............. WD 1TB hdd.................................... Seagate 160GB hdd
    GTX 460 1GB x2 SLI ................. Msi 9600GT 512MB(died) ........... Onboard gx
    Win7 64 ,750w psu(ocz)............ Win7 64 ,520w psu,seasonic...... Win XP pro ,400w psu

    HEC 6A34 case . ....................... Jeantec R2 case............................ Packard Bell case

    hoping to upgrade to http://www.thinkgeek.com/stuff/41/habicase.shtml
    http://www.flixya.com/video/140325/Animal-launching

  3. #3
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: ASRock FM2A85X Extreme6 - crashes/freezes when case or MB is tapped

    It might be a power supply issue.
    Can you test with another power supply when you test your system outside of your computer case?
    Make sure that each of the 24-pin psu wires are securely attached to the motherboard connector and that none of the wires are loose.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  4. #4
    Starship2013 is offline Junior Member
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    Default Re: ASRock FM2A85X Extreme6 - crashes/freezes when case or MB is tapped

    Thank you guys for your great advise. I reinstalled the MB a few times until there were no shorts when tapped or shaken. Frankly, I have no clue what was shorting it since the standoffs kept it from contacting the case.

    Anyway, it works now and I'm happy.

    Thanks again!

  5. #5
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: ASRock FM2A85X Extreme6 - crashes/freezes when case or MB is tapped

    You're welcome, glad to hear that you "magically" fixed the intermittent short circuit.
    Sometimes this problem is in the I/O rear panel area.
    In another thread, the problem was a computer case that was slightly distorted near the rear I/O panel.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


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