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Thread: Chinese New Year Holiday and ASRock Online Support Request Form (2014)




  1. #1
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Chinese New Year and ASRock Online Support Request Form (2013)

    The following pop up message appears when you go online to ASRock > Support Request Form

    Dear Customers,

    Since Chinese New Year Holiday, ASRock office will close on 2013 Feb 9th to 2013 Feb 17th.
    During this period, we may not be able to reply your mail in time.
    Your mail will be replied as soon as possible when we back to office on 2013 Feb 18th.

    If any urgent issue, please contact local dealer or distributor.
    Distributor list: ASRock > Where to buy

    You can also take a reference in FAQ for your question.
    FAQ link: ASRock > Support > FAQ

    We are very sorry to cause the inconvenience to you.

    Thanks for your kindly support.
    **edit**
    The pop up message is gone as of 18 February 2013.
    Hopefully tech support will quickly respond to any backlogged submission forms.

  2. #2
    profJim's Avatar
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    Exclamation Chinese New Year Holiday and ASRock Online Support Request Form (2014)

    The following pop up message appears when you go online to ASRock > Support Request Form

    Dear Valuable Customers,

    Due to Chinese New Year holiday, ASRock office will close on 2014 Jan 29th to 2014 Feb 9th.
    During this period, we may not be able to reply your mail in time.
    Your mail will be replied as soon as possible when we back to office on 2014 Feb 10th.

    If any urgent issue, please contact local dealer or distributor.
    Distributor list: ASRock > Where to buy
    ASRock Branch: ASRock > About ASRock > Contact Us
    You can also take a reference in FAQ for your question.
    FAQ link: ASRock > Support > FAQ
    We are very sorry to cause the inconvenience to you. Thanks for your kindly support.

    Best Wishes
    ASRock TSD
    **edit**
    The pop up message at ASRock > Support Request Form is gone as of 13 February 2014.
    Last edited by profJim; 02-13-2014 at 08:17 PM. Reason: update for 2014 Chinese Holiday

  3. #3
    profJim's Avatar
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    Default Re: Chinese New Year Holiday and ASRock Online Support Request Form (2014)

    Thread updated for the 2014 Chinese New Year holiday and delayed ASRock Tech Support until February 10, 2014.

    Ignore post #2 that was posted in 2013.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  4. #4
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    Default Re: Chinese New Year Holiday and ASRock Online Support Request Form (2014)

    The pop up message at ASRock > Support Request Form is gone as of 13 February 2014.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


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