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Thread: Experiencing slow up speeds




  1. #1
    alsmith1964 is offline Junior Member
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    Exclamation Experiencing slow up speeds

    I'm experiencing slow up speeds only on this new computer. Ihave Comcast xfinity Down is great 55.53 Mbps and Up is only 1.65 Mbps. It is hardwired to the modem, I ran the same test on my wireless laptop and got 55 Mbps downand 11 Mbps up. I have believe I have the latest driver installed, I have reinstalledit twice still slow only on this computer. Please any help out there?
    Realtek PCIe GBE Family Controller
    Driver: 7.48.823.2011
    Computer info:
    ASRock H77 Pro4/MVP
    i5-3470
    16.0 GB
    ATI Radeon DH 3870 x2
    Intel SSDSC2CW240A3
    Modem:
    Arris Doc3 TG852

  2. #2
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    Default Re: Experiencing slow up speeds

    There is one newer driver you can try, make sure you uninstall old before new. If you have win 7 or 8,


    7.067.1226.2012, you also can try the - Ethernet Diagnostic Utility Version 2.0.2.6.

    This driver and utility can be found here, there are newer drivers for most of your hardware,


    ASROCK H77 Pro-4/MVP bios & drivers

  3. #3
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    Default Re: Experiencing slow up speeds

    Anti-virus/Firewall issue/related?
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  4. #4
    alsmith1964 is offline Junior Member
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    Default Re: Experiencing slow up speeds

    I donít know, I updated the driver to 7.067.1226.2012.Tested the same, I'm running Norton 360 on both computers, as for the firewallI donít know much about that. I take a look, are you talking Norton's firewall or Windows firewall? Thanks for you direction!<o:p></o:p>

  5. #5
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    Default Re: Experiencing slow up speeds

    Norton, upon installing, most likely supplanted Windows native firewall.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  6. #6
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    Default Re: Experiencing slow up speeds

    Try and disable Norton and re-test. And no, I''m not proposing you run "naked' for anything but to test. Re-enable both after testing, regardless.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  7. #7
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    Default Re: Experiencing slow up speeds

    Firewalls affect incoming, unless you have set outbound rules.

    Can't see it affecting uploading but not downloading.


    Same for norton, will be interesting to see if it only affected up.


    Sorry, can't help with norton.

    Bitdefender, Avira, Fsecure, Gdata are the top, and only use one of them in different years. Norton is really good, but have been a lot of problems with 360.

  8. #8
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    Default Re: Experiencing slow up speeds

    odiebugs, I threw that out there for the reasons you mention. I and you have absolutely no clue how their system/programs are configured nor used for.

    As I have never used Norton I am not familiar with it at all. And yes, I too have read the horror stories pertaining to Norton 360. Hence why I suggested what I did there ie: disable it and retest.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  9. #9
    alsmith1964 is offline Junior Member
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    Default Re: Experiencing slow up speeds

    Quote Originally Posted by - wardog - View Post
    odiebugs, I threw that out there for the reasons you mention. I and you have absolutely no clue how their system/programs are configured nor used for.

    As I have never used Norton I am not familiar with it at all. And yes, I too have read the horror stories pertaining to Norton 360. Hence why I suggested what I did there ie: disable it and retest.
    I really appreciate the suggestions, still puzzled. Any suggestions on a good antivirus, I'm only usinga trial Norton 360 at the moment.

  10. #10
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    profJim is online now Chief Munchkin + moderator
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    Default Re: Experiencing slow up speeds

    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


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