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Thread: Extreme4 Z77 Won't Boot, No beeps, Fans turn on




  1. #1
    elmuchogrumpy is offline Junior Member
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    Default Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    Howdy!

    I've been having trouble with an ASRock Extreme4 Z77 that will not boot. My setup was working without any issues for several months and suddenly stopped working. I was seeing some power fluctuations in my apartment and thought that it might be power surges that fried my motherboard. I performed extensive troubleshooting and the only thing that I can imagine is that there is still something wrong with the mobo even after an RMA to ASRock and replacing the CPU. I know for a fact that the PSU is not the issue.

    Symptoms:
    • My CPU and case fans power up, but when I attach a HDD the HDD doesn't spin up. Nothing appears on the display.
    • None of the lights on the mobo turn on. Dr. Debug doesn't turn on either. The mobo is being powered with both the 8-pin and 24-pin power from my PSU and the CPU fan is plugged in.
    • There are no beeps (I have my mobo speaker plugged in), even when there's no RAM inserted.
    • The fans won't turn on sometimes and I'll have to reset the CMOS or remove the power cable and re-insert it to get the fans to start again. I'm using the power button on the motherboard to turn it on.
    • Once I hit the power sometimes the fans will run for about 30seconds or even for over 20 minutes before turning themselves off again. It seems like a random amount of time.


    Here are my specs:
    • ASRock Extreme4 Z77
    • Intel Core i5 3570K
    • OCZ ZS 750W PSU
    • 8GB Patriot IEM DDR3 1600 (2x4GB)
    • ZOTAC Geforce GTX 560Ti
    • Sandisk Extreme 240GB SSD
    • Windows 7 64-bit


    Troubleshooting Performed:

    • All of the components were disconnected (HDD, GPU, etc) except for the PSU, mobo, CPU, and RAM. I breadboarded the mobo and removed it from the case and put it on a cardboard box, but it still wouldn't boot. It doesn't look like a shorting/ESD issue.
    • I started by trying to remove one stick RAM and putting it into different slots, but it still wouldn't boot. It doesn't seem like the RAM is the issue.
    • I removed the RAM completely and didn't hear any beeps with my mobo speaker attached. This was a sign to me that the mobo was the problem.
    • I RMA'd the motherboard and received a new one from ASRock, but the new mobo didn't boot either after performing the same troubleshooting.
    • I then thought it might be my OCZ ZS 750W PSU so I tested the PSU by measuring the voltages from all of the rails with a multimeter, but they were all within tolerances. I have another computer and hooked up the OCZ 750W PSU to that computer and have been using this OCZ PSU in the other computer for a few months now. I've also tried hooking up an Antec Neo HE 550W PSU and it showed the same symptoms. It's definitely not the PSU.
    • I assumed the the RMA'd mobo I received from ASRock was functioning so the only other possibility was the CPU (since there was only the mobo, CPU, and PSU), which are typically unlikely to fail. I RMA'd the CPU and received a new one, but the problem still persisted with the new CPU and the computer wouldn't boot.


    My only conclusion is that the mobo they sent me was damaged during shipping and was DOA. They said that they tested the RMA mobo they sent me and it booted into Windows, but perhaps it was damaged in transit. Does anyone have any thoughts? I'm probably going to have to RMA the motherboard again by the looks of it. I know that it can't be the CPU, RAM, or PSU, which leaves only the motherboard. Thank you!

  2. #2
    therube is offline Member
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    Worth a check (for bent pins), New build will not post Asrock Z77 Extreme6.

  3. #3
    elmuchogrumpy is offline Junior Member
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    I'll have to give that a try. Thank you for the recommendation!
    • ASRock Extreme4 Z77
    • Intel Core i5 3570K
    • 8GB Patriot IEM DDR3 1600
    • ZOTAC Geforce GTX 560 Ti
    • Sandisk Extreme 240GB SSD
    • OCZ ZS Series 750W
    • Windows 7 64bit

  4. #4
    renegade44 is offline Junior Member
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    I just bought this board and had a few issues getting started. What I found to be the best feature of this board was DR Debug. Thats the flashing led next the BIOS chip and the power switch. stop on code 55 and reseated the memory. Then it stopped on another code draggged out the manual and the code was video related and reseated the Video card. Stop on anothe code and reseated the Keyboard and... everything worked. If its not working read the code and find out what it represent in the manual... You know RTFM

    4.2G on i5-3570K stock fan.
    Mobo: ASrock Z77 Exteme4
    CPU: i5-3570K 4.2G
    CPU Heatsink : Hyper 212 EVO
    RAM: Ripjaw F3-12800CL9-4GBRL 2x4GB
    GFX: MSI GTX650
    PSU: Lepa 500W
    SSD: PNY XLR8 240GB (C:)
    SSD: OCZ Agiliity 3 240GB (refurb)
    Storage: Seagate 7200.12 1TB
    Storage: Seagate 7200.12 500GB

  5. #5
    elmuchogrumpy is offline Junior Member
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    Ahh, thank you for the recommendation, however I can't actually get any error codes from Dr. Debug. The LCD on the mobo never lights up or comes on :(
    • ASRock Extreme4 Z77
    • Intel Core i5 3570K
    • 8GB Patriot IEM DDR3 1600
    • ZOTAC Geforce GTX 560 Ti
    • Sandisk Extreme 240GB SSD
    • OCZ ZS Series 750W
    • Windows 7 64bit

  6. #6
    renegade44 is offline Junior Member
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    Quote Originally Posted by elmuchogrumpy View Post
    Ahh, thank you for the recommendation, however I can't actually get any error codes from Dr. Debug. The LCD on the mobo never lights up or comes on :(
    Guess I should have RTFP LOL You should haved RMA'd it when Dr Debug didn't light up
    Mobo: ASrock Z77 Exteme4
    CPU: i5-3570K 4.2G
    CPU Heatsink : Hyper 212 EVO
    RAM: Ripjaw F3-12800CL9-4GBRL 2x4GB
    GFX: MSI GTX650
    PSU: Lepa 500W
    SSD: PNY XLR8 240GB (C:)
    SSD: OCZ Agiliity 3 240GB (refurb)
    Storage: Seagate 7200.12 1TB
    Storage: Seagate 7200.12 500GB

  7. #7
    elmuchogrumpy is offline Junior Member
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    Hehe, no problem. I did RMA the first board it actually. This is the second board that is having problems and I don't know whether this might be coincidence or if it might be something else. Although, I don't know what else it can be. I RMA'd my CPU and know that my PSU is good because I'm using it right now in another computer.
    • ASRock Extreme4 Z77
    • Intel Core i5 3570K
    • 8GB Patriot IEM DDR3 1600
    • ZOTAC Geforce GTX 560 Ti
    • Sandisk Extreme 240GB SSD
    • OCZ ZS Series 750W
    • Windows 7 64bit

  8. #8
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    PSU compatibility might be a problem, even though your OCZ psu works with another system.
    Are you sure that your Antec Neo HE 550W psu is working properly? Was it powering your other system?
    Try testing your motherboard outside of the computer case with another power supply where you use a minimal hardware setup.
    You might need to test with a different brand of compatible memory from the motherboard's memory compatibility list.

    Only use one memory module in the correct slot, PS/2 keyboard, cpu + heatsink/fan, use the integrated graphics output and don't install your graphics card.
    Use the stock Intel cpu cooler instead of an aftermarket unit.
    Test with the 8-pin EPS12V power cable connected and if needed, connect the 4-pin ATX_12V psu cable connected instead.
    Make sure that each of the connected individual power supply wires are not loose.
    Don't connect any wires to the front header panel connectors and carefully short the 2 power on/off pins to start your system.

    Do NOT power on your motherboard with an anti-static bag or mat underneath the motherboard.
    When I'm building a new system, I place the motherboard on a cardboard box beside the computer case before I turn it on.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  9. #9
    renegade44 is offline Junior Member
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    Quote Originally Posted by profJim View Post

    SNIP

    Don't connect any wires to the front header panel connectors and carefully short the 2 power on/off pins to start your system.

    Do NOT power on your motherboard with an anti-static bag or mat underneath the motherboard.
    When I'm building a new system, I place the motherboard on a cardboard box beside the computer case before I turn it on.
    The ASrock Extreme4 has an on/off switch. No need for the screwdriver switch. And yes when you get the new board try all new parts if you can. Did you inspect the CPU pins before sending it back?

    And big thumbs up on not using the Anti static bag. My motherboard is on top of the Motherboard box while I'm waiting for my heatsink.
    Last edited by renegade44; 05-03-2013 at 03:30 PM.
    Mobo: ASrock Z77 Exteme4
    CPU: i5-3570K 4.2G
    CPU Heatsink : Hyper 212 EVO
    RAM: Ripjaw F3-12800CL9-4GBRL 2x4GB
    GFX: MSI GTX650
    PSU: Lepa 500W
    SSD: PNY XLR8 240GB (C:)
    SSD: OCZ Agiliity 3 240GB (refurb)
    Storage: Seagate 7200.12 1TB
    Storage: Seagate 7200.12 500GB

  10. #10
    profJim's Avatar
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    Default Re: Extreme4 Z77 Won't Boot, No beeps, Fans turn on

    In post #1 the OP said "I'm using the power button on the motherboard to turn it on."
    I intentionally mentioned shorting both of the header panel's power on/off pins to ensure that the motherboard's on/off button was not part of the problem.

    For those who don't know, an anti-static mat or bag is electrically conductive to prevent static electriity from damaging hardware and you don't want a conductive surface under the motherboard when you turn on the power.

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