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Thread: Support cd won't run

  1. #1
    Join Date
    Apr 2013

    Default Support cd won't run

    Okay, so I'm doing something dumb but when I run the ASRock support cd it installs Chrome and then brings up this window that says on the top
    "ASRock INTEL Series Z77 Extrme4 motherboard support CD"
    It has Free! Google Chrome, a faster way to browse... at the top of the actual window but some of the lines on the bottom are all jumbled and there is no button to proceed from here. I can't resize the window.

    If I open Chrome I am able to see and interact with normally. My screen resolution is 1920x1080 (recommended)

    I would appreciate any suggestions

  2. #2
    parsec's Avatar
    parsec is offline Senior Member
    Join Date
    Jun 2012
    Third stone from the sun

    Default Re: Support cd won't run

    So you have a new Windows installation and are trying to load drivers, etc?

    If so, just go the your board's page on the ASRock website, download the Intel Chipset software, and Intel Management Engine software, and install it. Then depending on what video you are using, install that driver.

    I don't recall my Z77 EX 4 board's support CD working like that, but I only used it once and after several Windows installations, I only use drivers and software from the download page, which are always more up to date.

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