Please report all spam threads, posts and suspicious members. We receive spam notifications and will take immediate action!
Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: Help! Asrock Z77 Extreme6 Debug 0x36




  1. #1
    Join Date
    Jun 2013
    Location
    Italy
    Posts
    6

    Default Help! Asrock Z77 Extreme6 Debug 0x36

    Hello, I really need some help with my motherboard. My computer worked perfectly till yesterday evening. I turned it off normally but this morning, when I turned it on, it froze on the desktop. I couldn't move the mouse nor input anything on the keyboard. I turned it off pressing the power button and since that moment, whenever I turn the pc on, it doesn't work anymore.
    The pc turns on, the fans work but it doesn't recognize any usb device (if I plug in anything, the leds on the device flash once and then nothing works) and the monitor says there is no signal. Moreover, on the Dr Debug of the motherboard, it now says "36" which, according to the manual, means "CPU post-memory initialization. System Management Mode (SMM) initialization".
    I cannot reach the POST screen so no bios nor setup.... What can I do? These are the specifics of my computer:

    Motherboard: Asrock Z77 Extreme6/A/ASR
    Processor: Intel i5
    SSD: Samsung 250gb
    Ram: Corsair Vengeance DDR3 1600 4gb x2
    VGA: Sapphire HD 7950 vapor-x
    Power supply: Corsair TX Series 650WATT PSU 80+ Bronze

  2. #2
    parsec's Avatar
    parsec is offline Senior Member
    Join Date
    Jun 2012
    Location
    Third stone from the sun
    Posts
    4,824

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    Intel i5... what?

    Try a CMOS/BIOS reset.

  3. #3
    Join Date
    Jun 2013
    Location
    Italy
    Posts
    6

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    Quote Originally Posted by parsec View Post
    Intel i5... what?

    Try a CMOS/BIOS reset.
    now I can't control the cpu number. Anyway, the pc was assembled one month ago and it never gave any problem until a couple of days ago. Now it sometimes boots normally and some other times it doesn't (and shows debug code 36). I tried your suggestions but it still often gives me 0x36....

  4. #4
    therube is offline Member
    Join Date
    Apr 2013
    Location
    MD
    Posts
    108

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    Have you run diagnostics on the memory?

    Have other memory to try?

  5. #5
    Akis is offline Junior Member
    Join Date
    Mar 2013
    Location
    Hellas
    Posts
    33

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    Change memory settings to manual set speed to 1600 and XMP to 1.2

  6. #6
    Join Date
    Jun 2013
    Location
    Italy
    Posts
    6

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    Quote Originally Posted by Akis View Post
    Change memory settings to manual set speed to 1600 and XMP to 1.2
    i can't. now i cannot reach the POST screen anymore, the video gets no signal

  7. #7
    Akis is offline Junior Member
    Join Date
    Mar 2013
    Location
    Hellas
    Posts
    33

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    Did you install the lastest BIOS?Try to reset your CPU.Inspect the socket for any bent or damaged pins.Remove RAM.Clear BIOS by removing battery and power cable for couple mins.If none of this works unplug everything.

    Also try to change ram slots to A2 and B2.
    Last edited by Akis; 06-09-2013 at 06:05 PM.

  8. #8
    Join Date
    Jun 2013
    Location
    Italy
    Posts
    6

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    Quote Originally Posted by Akis View Post
    Did you install the lastest BIOS?Try to reset your CPU.Inspect the socket for any bent or damaged pins.Remove RAM.Clear BIOS by removing battery and power cable for couple mins.If none of this works unplug everything.

    Also try to change ram slots to A2 and B2.
    I tried everything.... nothing, still error 36. Resetting the cpu means just pulling it out of the socket and putting it back in?

  9. #9
    Akis is offline Junior Member
    Join Date
    Mar 2013
    Location
    Hellas
    Posts
    33

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    yes

  10. #10
    Join Date
    Jun 2013
    Location
    Italy
    Posts
    6

    Default Re: Help! Asrock Z77 Extreme6 Debug 0x36

    Quote Originally Posted by Akis View Post
    yes
    done, nothing changes. Maybe my mobo has some defects. I'll ask to change it with a new one

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •