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Thread: Z87 Extreme4 eSata Issues




  1. #1
    cmacnichol is offline Junior Member
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    Default Z87 Extreme4 eSata Issues

    I having two separate issues with eSata. I have no SATA devices in the Asmedia sata controller and my eSata port does not recognize anything plugged into it the back port, even though the device itself, a Mediasonic HF2-SU2S2 ProBox 4 Bay Hard Drive Enclosure, detects the connection. I have tried this with the Asmedia controller turned on and off.


    To get around this I attempted to use a Startech PEXESATA1 eSata card, however while it is detected in the system browser in the BIOS, it cannot be seen by windows or the A Tuning System Browser.


    Any help with this would be appreciated.

  2. #2
    cmacnichol is offline Junior Member
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    Default Re: Z87 Extreme4 eSata Issues

    Further Information.

    In order to rule out a bad cable and enclosure I plugged it into the only other machine I had with an eSata connection. Asus f3sa Laptop running Ubuntu 12.10
    All drives in the enclosure were recognized right away with no issue.

    Makes me think bad thoughts about windows....

  3. #3
    profJim's Avatar
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    Default Re: Z87 Extreme4 eSata Issues

    Welcome to the forum.

    From Amazon.com: Mediasonic HF2-SU2S2 ProBox 4 Bay Hard Drive Enclosure for 3.5" SATA Hard Drives: Electronics:
    Note: Motherboard's SATA port MUST support Port Multiplier in order for your computer to recognize multiple hard drive if the unit is connected via eSATA.
    From the online PDF user manual:
    Make sure the HDD1 is securely installed first at all times. Otherwise the PC may not recognize the device.
    Do either of these apply to your system?
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
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  4. #4
    cmacnichol is offline Junior Member
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    Default Re: Z87 Extreme4 eSata Issues

    Both were checked. The Asrock Extreme4 Board does support Port Multiplication and so does the startech card, however it just does not see it. And I double checked to make sure the card was firmly seated, and it is recognized as a storage controller in the bios, even if the drives do not show.

    However none of it is recognized within Windows.

    Throwing another windows computer together now to test the card to be doubly sure. It is another Win7, with a Gigabyte board.

  5. #5
    profJim's Avatar
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    Default Re: Z87 Extreme4 eSata Issues

    Does windows Device Manager have an entry for the Mediasonic? If yes, is there an error code?

    From the Mediasonic web page, Spec tab:
    Important Note: When connecting the unit via eSATA interface, customer's computer hardware needs to have Port Multiplier w/ FIS-based switching in order to access multiple HDDs simultaneously.
    It sounds like it should work if only one drive is connected in the HDD1 slot.

    Can you test with a hard drive powered by your system and connected to the e-sata connector using a sata to e-sata cable?
    Is your e-sata driver the most recent version? If yes, is there an older version you can test with?
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  6. #6
    cmacnichol is offline Junior Member
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    Default Re: Z87 Extreme4 eSata Issues

    Quote Originally Posted by profJim View Post
    Does windows Device Manager have an entry for the Mediasonic? If yes, is there an error code?

    From the Mediasonic web page, Spec tab:
    It sounds like it should work if only one drive is connected in the HDD1 slot.

    Can you test with a hard drive powered by your system and connected to the e-sata connector using a sata to e-sata cable?
    Is your e-sata driver the most recent version? If yes, is there an older version you can test with?
    hmm, that is a good idea. Need to see if I can find a cable, not sure I have one...

    As for the driver. For the Startech card, it does not even recognize it is plugged in within Windows. For the Built in port, it does not even register.

    I think this just became academic however. Just received a response from Asrock tech support via email, they basically stated that those are PnP so if it is not working and the Drive is working in another computer then exchange for a new one.

    What a pain... Going to exchange my CPU as well. i5 4770K. Easier then having to clean the whole thing and put it in a new board.

    Wondering if I should upgrade to the eXtreme6 while I am at it.

  7. #7
    profJim's Avatar
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    Default Re: Z87 Extreme4 eSata Issues

    Aw, don't cheap out, go for the ASRock Z87 Extreme9/ac for only $360 with an additional Newegg 10% off promo code discount.
    The ASRock Z87 OC Formula is going for $300, which is about $100 more than the ASRock Z87 Extreme6/ac.
    Last year HardOCP had issues with most ASRock Z77 motherboards, but they really liked the Z77 OC formula.
    Parsec and some other forum members are making progress with overclocking their Z87 Extreme6 boards.

    Check out this list of ASRock z87 motherboards at Newegg.com - ASRock Z87 Motherboard Models

    I'm seriously considering an MSI or Asus Z87 motherboard in the $200 - $260 range, but I'm waiting for the new stock of Z87 boards that have the chipset fix that takes care of the USB 3.0 wake from sleep problem. Estimated delivery is early August, but we will have to wait and see if the fixed boards have a different model suffix to differentiate between the models.
    Last edited by profJim; 07-20-2013 at 09:21 AM. Reason: spelling
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  8. #8
    Shiari is offline Member
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    Default Re: Z87 Extreme4 eSata Issues

    Quote Originally Posted by profJim View Post
    Parsec and some other forum members are making progress with overclocking their Z87 Extreme6 boards.
    I have to correct you there, that progress was already made. :) I've been running at 4.6 for quite a while now, but 4.7 seems just out of reach for me ... that's all down to what the CPU is capable of though. So anyway, yeah, perfectly happy with my Extreme 6.

  9. #9
    cmacnichol is offline Junior Member
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    Default Re: Z87 Extreme4 eSata Issues

    Quote Originally Posted by cmacnichol View Post
    hmm, that is a good idea. Need to see if I can find a cable, not sure I have one...

    As for the driver. For the Startech card, it does not even recognize it is plugged in within Windows. For the Built in port, it does not even register.

    I think this just became academic however. Just received a response from Asrock tech support via email, they basically stated that those are PnP so if it is not working and the Drive is working in another computer then exchange for a new one.

    What a pain... Going to exchange my CPU as well. i5 4770K. Easier then having to clean the whole thing and put it in a new board.

    Wondering if I should upgrade to the eXtreme6 while I am at it.
    Well, Good News and Bad news. I just finishing putting the computer back together after exchanging the MB and CPU. Good news, this CPU will do 4.6 on the default OC Profile without tweaking. Going to let Prime95 run overnight to see if it is stable.

    Bad News, the Mediasonic eSata enclosure is still not recognized at all, even with only one drive in it. the MB just does not see it. Same issue as before with the StarTech card.

    Thinking I should of gone with an Asus Z96 Pro or something similar... This is really annoying.

  10. #10
    parsec's Avatar
    parsec is offline Senior Member
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    Default Re: Z87 Extreme4 eSata Issues

    Quote Originally Posted by cmacnichol View Post
    Both were checked. The Asrock Extreme4 Board does support Port Multiplication and so does the startech card, however it just does not see it. And I double checked to make sure the card was firmly seated, and it is recognized as a storage controller in the bios, even if the drives do not show.

    However none of it is recognized within Windows.

    Throwing another windows computer together now to test the card to be doubly sure. It is another Win7, with a Gigabyte board.
    How do you know that is correct, that the board supports port multiplication? It's also a to general statement, since the board has two SATA controllers, the Intel and ASMedia.

    The eSATA port is supported by the ASMedia controller. Is that enabled and set to AHCI, since any kind of hot plugging must use AHCI mode. Given the issues with the eSATA port on another ASRock board in a thread in this forum, I believe it was determined that the ASMedia controller will support being connected to a port multiplying device, but does not support port multipliers by itself.

    About the Startech eSATA card, what exactly does "not recognized by Windows" mean? After the card's driver is installed, which is essential, you don't see anything in Device Manager about it at all? It should in Storage Controllers or IDE/ATA ATAPI devices. Are you sure the StarTech card is working?

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