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Thread: ASRock Z87 C2?




  1. #11
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    Default Re: ASRock Z87 C2?

    Here is the report, hopefully this is fixed in C2?

    "Got a new system setup with the Z87E-ITX. The mSATA slot isn't working properly though. If I screw the mSATA SSD down, the Z87E-ITX won't detect it. If I let the mSATA SSD unscrewed (flipped up) the Z87E-ITX does detect it.

    I tried another mSATA SSD and it's exhibiting the same problem as the first mSATA SSD I tried using. The mSATA slot only worked intermittently. The mSATA SSD had to be inserted a certain way and angled a certain way for it to be detected and this happened on two separate Z87E-ITX boards. I have that 500GB mSATA SSD in a laptop now and it is working just fine.


    Also on the Z77E-ITX, when a mSATA SSD was in the slot, the UEFI would show it in the system browser. In the Z87E-ITX, if a mSATA SSD is in the slot, the system browser will show the slot as empty, but SATA port 4 in use by the SSD. I guess this is because SATA port 4 and the mSATA slot share that port. If a mSATA SSD is in the slot, both the mSATA slot and SATA port 4 should show as being in use.


    Another issue I'm have with the BIOS / UEFI is with the Power on w/ PS/2 Keyboard feature. With every other brand of motherboard I've had, there were options to power on w/ PS/2 Keyboard not with just the press of any key (as it is now with the Z77E-ITX / Z87E-ITX), but with key combos like Ctrl+Esc or Ctrl+Enter.


    Also, when I connect an eSATA dock (with a drive inserted into it) to the board's eSATA port, the system browser does not show anything plugged into that port. When I go to the page that shows the SATA ports where you can configure each one as hot-swappable, the drive in the dock does appear there.




    Anyone else experience these issues? I've already upgraded to the latest available BIOS / UEFI for the Z87E-ITX and these problems persist."

  2. #12
    parsec's Avatar
    parsec is offline Senior Member
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    Default Re: ASRock Z87 C2?

    Quote Originally Posted by Jonathan Catuccio View Post
    Here is the report, hopefully this is fixed in C2?

    Got a new system setup with the Z87E-ITX. The mSATA slot isn't working properly though. If I screw the mSATA SSD down, the Z87E-ITX won't detect it. If I let the mSATA SSD unscrewed (flipped up) the Z87E-ITX does detect it.

    I tried another mSATA SSD and it's exhibiting the same problem as the first mSATA SSD I tried using. The mSATA slot only worked intermittently. The mSATA SSD had to be inserted a certain way and angled a certain way for it to be detected and this happened on two separate Z87E-ITX boards. I have that 500GB mSATA SSD in a laptop now and it is working just fine.


    Also on the Z77E-ITX, when a mSATA SSD was in the slot, the UEFI would show it in the system browser. In the Z87E-ITX, if a mSATA SSD is in the slot, the system browser will show the slot as empty, but SATA port 4 in use by the SSD. I guess this is because SATA port 4 and the mSATA slot share that port. If a mSATA SSD is in the slot, both the mSATA slot and SATA port 4 should show as being in use.


    Another issue I'm have with the BIOS / UEFI is with the Power on w/ PS/2 Keyboard feature. With every other brand of motherboard I've had, there were options to power on w/ PS/2 Keyboard not with just the press of any key (as it is now with the Z77E-ITX / Z87E-ITX), but with key combos like Ctrl+Esc or Ctrl+Enter.


    Also, when I connect an eSATA dock (with a drive inserted into it) to the board's eSATA port, the system browser does not show anything plugged into that port. When I go to the page that shows the SATA ports where you can configure each one as hot-swappable, the drive in the dock does appear there.




    Anyone else experience these issues? I've already upgraded to the latest available BIOS / UEFI for the Z87E-ITX and these problems persist.
    First, the C2 chipset has one fix that Intel identified, related to the USB 3.0 ports. Some, but not all, devices connected to the Intel USB 3.0 ports were not detected when the PC is taken out of Windows Sleep mode. That is the issue being fixed.

    Next, this "report" you posted is the experiences of one user using that board that was posted in this forum. That is not an official statement by Intel regarding the issue leading to the C2 chipset update.

    The first mSATA connection problem is purely a mechanical one, or the mSATA port itself is not designed correctly. That has nothing to do with the Z87 chipset.

    The detection issues with the ASRock System Browser software, is purely a problem with that software. The mSATA drive worked correctly in that case, but was not detected correctly by the System Browser software. That is an ASRock issue since they provide that software, not an Intel chipset issue. The same is true for the eSATA detection issue. I've seen other issues with the System Browser software, but none of the associated hardware had any problems at all.

    The "issue" with the power on via certain keystrokes is simply an option provided by the BIOS by the board's manufacture. In contrast to that user's experience, I've never had a board that allowed configuring keystroke combinations for a power on signal. So while I imagine that such an option exists, that is not a problem with the Z87 chipset.

    I'm curious why you think these things are related to the C2 chipset update, when none of them are related to the USB 3.0 wake from Sleep issue?

  3. #13
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    Default Re: ASRock Z87 C2?

    I didn't mean to imply the mSata issue was related to C2, and I also never stated it was an official report from Intel. That's why I linked to what an owner of the board in question reported, and not an not an official statement. Where did I state otherwise?

    I'm just a consumer who lives out of the USA 11 months a year any don't want to get shafted with a crummy board that I ship over here since booting from mSata is what I need.

    Quote Originally Posted by parsec View Post
    First, the C2 chipset has one fix that Intel identified, related to the USB 3.0 ports. Some, but not all, devices connected to the Intel USB 3.0 ports were not detected when the PC is taken out of Windows Sleep mode. That is the issue being fixed.

    Next, this "report" you posted is the experiences of one user using that board that was posted in this forum. That is not an official statement by Intel regarding the issue leading to the C2 chipset update.

    The first mSATA connection problem is purely a mechanical one, or the mSATA port itself is not designed correctly. That has nothing to do with the Z87 chipset.

    The detection issues with the ASRock System Browser software, is purely a problem with that software. The mSATA drive worked correctly in that case, but was not detected correctly by the System Browser software. That is an ASRock issue since they provide that software, not an Intel chipset issue. The same is true for the eSATA detection issue. I've seen other issues with the System Browser software, but none of the associated hardware had any problems at all.

    The "issue" with the power on via certain keystrokes is simply an option provided by the BIOS by the board's manufacture. In contrast to that user's experience, I've never had a board that allowed configuring keystroke combinations for a power on signal. So while I imagine that such an option exists, that is not a problem with the Z87 chipset.

    I'm curious why you think these things are related to the C2 chipset update, when none of them are related to the USB 3.0 wake from Sleep issue?

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