Please report all spam threads, posts and suspicious members. We receive spam notifications and will take immediate action!
Page 1 of 3 123 LastLast
Results 1 to 10 of 30

Thread: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED




  1. #1
    Join Date
    Dec 2013
    Location
    seattle
    Posts
    11

    Default Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    After completing all updates, the Thunderbolt display is now showing NOT CONNECTED. Using on-board HD4600 and have multi-display enabled in the BIOS. Thunderbolt setting is DP++ and the display is connected. Thunderbolt software installed and settings 'allow all' What am I missing here? Thanks.

  2. #2
    Join Date
    Dec 2013
    Location
    seattle
    Posts
    11

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    Quote Originally Posted by paidcritic View Post
    After completing all updates, the Thunderbolt display is now showing NOT CONNECTED. Using on-board HD4600 and have multi-display enabled in the BIOS. Thunderbolt setting is DP++ and the display is connected. Thunderbolt software installed and settings 'allow all' What am I missing here? Thanks.
    So, I put the GTX780 card in, and with the BIOS setting for iGPU multiple Displays ENABLED the TB Display is active. However, it appears to be driven by the HD4600 and not the GTX780 (I do have the HDMI out of the 780 connected to the HDMI-IN on the Mobo) The second display is connected to the GTX780 DVI-D Port and it shows as connected to that. The INTEL graphics shows both displays (thunderbolt and lenovo 24") but the nVidia control only shows the lenovo - no thunderbolt display. Sigh. Must be missing a setting somewhere.

  3. #3
    Join Date
    Dec 2013
    Location
    seattle
    Posts
    11

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    Quote Originally Posted by paidcritic View Post
    So, I put the GTX780 card in, and with the BIOS setting for iGPU multiple Displays ENABLED the TB Display is active. However, it appears to be driven by the HD4600 and not the GTX780 (I do have the HDMI out of the 780 connected to the HDMI-IN on the Mobo) The second display is connected to the GTX780 DVI-D Port and it shows as connected to that. The INTEL graphics shows both displays (thunderbolt and lenovo 24") but the nVidia control only shows the lenovo - no thunderbolt display. Sigh. Must be missing a setting somewhere.
    when I use the nVidia control panel, and select display-identify THEN it shows a "5" on the thunderbolt display. But it still only shows one display to set up on the main screen. Odd.

  4. #4
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    As far as I'm aware, the TB ports of the MB only support the iGPU of a CPU, not an add-in PCI(e) video card.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  5. #5
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    Quote Originally Posted by - wardog - View Post
    As far as I'm aware, the TB ports of the MB only support the iGPU of a CPU, not an add-in PCI(e) video card.
    The below, taken from the online manual for this MB seems to support the above.

    Section 2.12 pg 40 of the online manual found HERE :
    Code:
    2.12 Thunderbolt
    This motherboard has two thunderbolt connectors that support video output from
    internal VGA.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  6. #6
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  7. #7
    Join Date
    Dec 2013
    Location
    seattle
    Posts
    11

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    Quote Originally Posted by - wardog - View Post
    The below, taken from the online manual for this MB seems to support the above.

    Section 2.12 pg 40 of the online manual found HERE :
    Code:
    2.12 Thunderbolt
    This motherboard has two thunderbolt connectors that support video output from
    internal VGA.
    The marketing with the mono clearly show (and describe) connecting a discrete graphics card to the HDMI IN port to drive a thunderbolt connected display. But I cannot find a combination of settings that allows this to work.

    The ASRock site also describes the 'exclusive DP IN' operation here.
    ASRock Thunderbolt Micorsite

  8. #8
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    I'll be. Thank you for pointing that out.

    But, and again correct me if I'm wrong, that microsite shows using a DP cable from discrete GPU and routed to the MB's "Display Port Input (HDMI_DP_1)" at the rear I/O panel. Not an HDMI cable.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  9. #9
    Join Date
    Dec 2013
    Location
    seattle
    Posts
    11

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    Quote Originally Posted by - wardog - View Post
    I'll be. Thank you for pointing that out.

    But, and again correct me if I'm wrong, that microsite shows using a DP cable from discrete GPU and routed to the MB's "Display Port Input (HDMI_DP_1)" at the rear I/O panel. Not an HDMI cable.
    that is correct. I could get a DP cable I suppose, but the port is labeled HDMI IN on the MB Shield. (hmm cannot seem to attach a jpg of the rear shield ..)

  10. #10
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default Re: Extreme4/TB4 Thunderbolt Display shows NOT CONNECTED

    The correct port to to connect the DP cable from the discrete GPU into the MB's rear I/O is labeled #4, "Display Port Input (HDMI_DP_1)", on pg 13 of the online manual
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

Page 1 of 3 123 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •