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Thread: Asrock 970 Pro3 R2.0: Random BSODs. I can't find the culprit.




  1. #1
    Join Date
    Feb 2014
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    Brazil
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    Default Asrock 970 Pro3 R2.0: Random BSODs. I can't find the culprit.

    My PC:

    FX 8320
    Corsair PSU CX750W
    4x 4GB Kingston 1333 CL9
    Hyper N620 Cooler Master
    Samsung EVO 250GB
    2x WD Green 2TB - raid 0
    2x Toshiba/Hitachi 3TB - raid 1
    Asrock 970 Pro3 R2.0
    PCI Gigabit Realtek Adapter
    Asus Xonar DGX
    EVGA 570 GTX
    AMD 270X R9
    OS: Windows 8.1 Pro

    No overclock, temperature is good.

    I have random BSODs every week. It started some months ago when I had only the GTX 570. After installing the 270X, they stopped for a while, but a week later, they got back. They happen at any time. Driver verifier found nothing for three days, so I disabled it. Using BlueScreenView, I saw that they usually are caused by ntoskrnl.exe+14dca0. The bugchecks are usually K_mode_exception, memory management, page fault on non-paged area. I used to have different memory, I put the new kit and the BSODs still happen. Both memory kits were tested and they are fine. I can run Aida64/Prime95/IntelBurnTest for more than ten hours without problem. I cleaned all components using proper cleaner, memory, gpus, slots, but this did not help.

    I run Chrome, Directory Opus, VMware Player, Netbeans, Notepad++, Vegas, Paint.Net, Remote Desktop Manager, Skype, Autohotkey Scripts, Plex Server and much more. My programs always run stable, until Windows crash. No games right now, but when I had Path of Exile, I had a BSOD while playing and it was of the same kind.

    All drivers are up to date. Same with updates and bios. I can only think that the mobo, PSU or CPU is causing this.

    I do not know how to read dump files. Some of them were deleted. Sometimes the BSOD screen is show but no dump file is available because the dump process frizzed at 100% and I restarted manually.

    My warranty of one year with the seller ended already for CPU, Mobo and PSU, but I have the manufacturer warranty. I bought a Biostar motherboard with the same chipsets of this Asrock, when it arrive, I am going to swap them and see if the problem goes away. I suspect that the problem may be caused by the RAID chipset/driver or by having the virtual machine option turned on by BIOS, but it is just foolish belief.

    I have a Win2Go USB SSD, using it on my Machine triggers the same BSODs while on other machines this doesn't happen.

    What should I do? Is there any reason to the same address be involved in every BSOD? ("ntoskrnl.exe+14dca0") May anyone read the dump files to help me discover the source of the problem? Thank you. Pardon me for any mistake.

  2. #2
    Join Date
    Feb 2014
    Location
    Brazil
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    Default Re: Asrock 970 Pro3 R2.0: Random BSODs. I can't find the culprit.

    Two more BSOD today.

    031014-14734-01.dmp 10/03/2014 17:44:28 DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000d1 00000000`00000195 00000000`0000000a 00000000`00000000 fffff800`00e30773 ahcix64s.sys ahcix64s.sys+31e4d AMD AHCI Compatible Controller Driver for Windows - AMD64 platform AMD AHCI Compatible Controller Advanced Micro Devices, Inc 3.8.1540.11 x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\031014-14734-01.dmp 8 15 9600 296.856 10/03/2014 17:50:38

    031014-13906-01.dmp 10/03/2014 19:18:07 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`0009803e 00000000`0000000e 00000000`00000001 fffff802`5af551eb ntoskrnl.exe ntoskrnl.exe+14dca0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.3.9600.16452 (winblue_gdr.131030-1505) x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\031014-13906-01.dmp 8 15 9600 296.856 10/03/2014 19:19:19

    I disabled the virtual machine setting to see if it helps, but it looks like the problem is with the raid driver/chipset.

  3. #3
    Join Date
    Nov 2012
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    Default Re: Asrock 970 Pro3 R2.0: Random BSODs. I can't find the culprit.

    Could it maybe be your RAID0 comprised of "Green' drives and maybe one of 'em lowering their rpm against the other? Or possibly anyway related to sleeping/slowing, sata aggressive link power management, or a windows power mgt setting?
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  4. #4
    Join Date
    Nov 2012
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    Default Re: Asrock 970 Pro3 R2.0: Random BSODs. I can't find the culprit.

    Quote Originally Posted by - wardog - View Post
    Could it maybe be your RAID0 comprised of "Green' drives and maybe one of 'em lowering their rpm against the other? Or possibly anyway related to sleeping/slowing, sata aggressive link power management, or a windows power mgt setting?
    To me that's the most likely situation here. Can you pull/disconnect that array and see if it BSOD's after their removal?
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  5. #5
    Join Date
    Feb 2014
    Location
    Brazil
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    Default Re: Asrock 970 Pro3 R2.0: Random BSODs. I can't find the culprit.

    Quote Originally Posted by - wardog - View Post
    To me that's the most likely situation here. Can you pull/disconnect that array and see if it BSOD's after their removal?
    Yesterday, I enabled AHCI - disabling RAID. After that, I disabled the two WD disks, Windows was running only with Evo 250GB and 2x Toshiba 3TB. I got a hal.dll irql not less or equal after that and today I got:

    031314-12281-01.dmp 13/03/2014 13:13:24 UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000008 ffffd000`208481b0 ffffd000`28d88a60 fffff800`596e8180 ntoskrnl.exe ntoskrnl.exe+14dca0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.3.9600.16452 (winblue_gdr.131030-1505) x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\031314-12281-01.dmp 8 15 9600 296.856 13/03/2014 17:03:15


    I'm going to enable driver verifier again.

  6. #6
    Join Date
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    Default Re: Asrock 970 Pro3 R2.0: Random BSODs. I can't find the culprit.

    Running with AHCI. While making a backup from one Toshiba drive to a dinamic array (2x WD drives): DPC_Watchdog_Violation. Later, only using Chrome:

    031814-14671-01.dmp 18/03/2014 13:47:22 TIMER_OR_DPC_INVALID 0x000000c7 00000000`00000004 fffff800`ceede600 00000000`00000000 00000000`00010000 ntoskrnl.exe ntoskrnl.exe+14dca0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.3.9600.16452 (winblue_gdr.131030-1505) x64 ntoskrnl.exe+14dca0 C:\Windows\Minidump\031814-14671-01.dmp 8 15 9600 296.800 18/03/2014 13:48:45

    Driver verifier got nothing for 24 hours, so I disabled it.


    I'm with the new motherboard, just need time to swap them.

  7. #7
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    Brazil
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    Default Re: Asrock 970 Pro3 R2.0: Random BSODs. I can't find the culprit.

    I swaped the motherboards. I got 2 days of uptime since that. I'm going to send the Asrock one to warranty.

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