Please report all spam threads, posts and suspicious members. We receive spam notifications and will take immediate action!
Results 1 to 7 of 7

Thread: Not Recognizing 3 TB Hard Drive




  1. #1
    Join Date
    Mar 2014
    Location
    USA
    Posts
    3

    Default Not Recognizing 3 TB Hard Drive


    Hi, I recently built a brand new gaming computer. As this is the second day to having it up; I am now just formatting my 3 TB Internal Hard Drive. My second drive (the one I am currently using) is a 128G Sandisk SSD. My problem is that when I go to format the 3TB, it says 1.99TB instead of the full 3TB. I am clueless on how to solve this problem. Being I just spent an hour with Asrock (motherboard manufacturer) and Microsoft (they tried to sell me their 'Fix me up' package for $200...). If anyone could help me please, that be greatly appreciated. Anymore information you would like to know, just reply with your spec. question.

    imgur: the simple image sharer - Link to images that hopefully can help get this issued answered.

    Thank you in advance for anyone who read and replies to this.
    Attached Images Attached Images Not Recognizing 3 TB Hard Drive-sezybds-png 
    Last edited by Renzo223; 03-27-2014 at 10:33 PM.
    Specs: Asrock FM2A88X-ITX+, AMD A10-6790K 4.0Gz Quad-Core, 2 x 4G Kingston RAM, EVGA GeForce GTX 770 2G, 1 128G SSD and 1 3TB Internal, CoolMax 1000W 80+ Bronze Semi-Module Power Supply

  2. #2
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default Re: Not Recognizing 3 TB Hard Drive

    I'm guessing, since I have absolutely NO idea what HW/MB you're referring to, that you didn't format the 3TB as GPT.

    Please read and follow #1 in my Sig.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  3. #3
    Join Date
    Mar 2014
    Location
    USA
    Posts
    3

    Default Re: Not Recognizing 3 TB Hard Drive

    Done.
    Specs: Asrock FM2A88X-ITX+, AMD A10-6790K 4.0Gz Quad-Core, 2 x 4G Kingston RAM, EVGA GeForce GTX 770 2G, 1 128G SSD and 1 3TB Internal, CoolMax 1000W 80+ Bronze Semi-Module Power Supply

  4. #4
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default Re: Not Recognizing 3 TB Hard Drive

    Quote Originally Posted by Renzo223 View Post
    Done.
    Done, as in formatting it to GPT now shows the expected capacity?
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  5. #5
    Join Date
    Mar 2014
    Location
    USA
    Posts
    3

    Default Re: Not Recognizing 3 TB Hard Drive

    No as in I put all my parts un ny signature like you asked
    Specs: Asrock FM2A88X-ITX+, AMD A10-6790K 4.0Gz Quad-Core, 2 x 4G Kingston RAM, EVGA GeForce GTX 770 2G, 1 128G SSD and 1 3TB Internal, CoolMax 1000W 80+ Bronze Semi-Module Power Supply

  6. #6
    parsec's Avatar
    parsec is offline Senior Member
    Join Date
    Jun 2012
    Location
    Third stone from the sun
    Posts
    4,824

    Default Re: Not Recognizing 3 TB Hard Drive

    As wardog said, you must format your 3TB HDD as GPT in order for all its capacity to be recognized. The standard MBR formatting will only allow the capacity of HDDs up to 2.2TB in size to be useable.

    Your board has a utility called ASRock 3TB+ Unlocker Utility ver:1.1 that is supposed to do the GPT formatting for you. Depending on your OS version, you can get it on your board's download page:

    ASRock > FM2A88X-ITX+

    I would also think the manufacture of your mystery 3TB HDD would have information about this and possibly a utility that will do the GPT formatting.
    Last edited by parsec; 03-28-2014 at 01:27 AM.

  7. #7
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default Re: Not Recognizing 3 TB Hard Drive

    Quote Originally Posted by Renzo223 View Post
    No as in I put all my parts un ny signature like you asked
    Ahh, I see that now. Thanks.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •