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Thread: New build internet connection, help needed?




  1. #1
    billdoit2 is offline Junior Member
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    Default New build internet connection, help needed?

    I just finished a new build and computer will not connect, it is a wired connection. In the device manager, there is a yellow "!" Unknown device. When I checked for driver says no driver found. Could use a little help?
    mobo is a B85M Pro4, I have installed all disc(OS,AsRock and Video) and everything else seams ok.

    Thank you!

  2. #2
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    Default Re: New build internet connection, help needed?

    Device Manager > ! (this device) , right click on it, select Properties > Details > Property > Hardware ID's : right click on the values shown, Select All, Copy, and paste them in post here please.

    Example:
    PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849&REV_10
    PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849
    PCI\VEN_14E4&DEV_16B1&CC_020000
    PCI\VEN_14E4&DEV_16B1&CC_0200
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  3. #3
    billdoit2 is offline Junior Member
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    Default Re: New build internet connection, help needed?

    Quote Originally Posted by - wardog - View Post
    Device Manager > ! (this device) , right click on it, select Properties > Details > Property > Hardware ID's : right click on the values shown, Select All, Copy, and paste them in post here please.

    Example:
    PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849&REV_10
    PCI\VEN_14E4&DEV_16B1&SUBSYS_96B11849
    PCI\VEN_14E4&DEV_16B1&CC_020000
    PCI\VEN_14E4&DEV_16B1&CC_0200

    Hope this is what you needed. Sorry took me a bit

    PCI\VEN_8086&DEV_153B&SUBSYS_153B1849&REV_05
    PCI\VEN_8086&DEV_153B&SUBSYS_153B1849
    PCI\VEN_8086&DEV_153B&CC_020000
    PCI\VEN_8086&DEV_153B&CC_0200

    billdoit2

  4. #4
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    Default Re: New build internet connection, help needed?

    That's your on-board Intel I217-V gigabit NIC chip.

    ASRock > Z87 Extreme4

    Then from the above page you want to download and install : Lan driver ver:18.5.54.0
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  5. #5
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    Default Re: New build internet connection, help needed?

    Quote Originally Posted by - wardog - View Post
    That's your on-board Intel I217-V gigabit NIC chip.

    ASRock > Z87 Extreme4

    Then from the above page you want to download and install : Lan driver ver:18.5.54.0
    That is if you're still using "Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)" as shown in your System Specs pull down. I linked to Win 7 x64 because that what is currently shown anyways.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  6. #6
    billdoit2 is offline Junior Member
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    Default Re: New build internet connection, help needed?

    Found it, What is the best way to download and install it on the other computer.

  7. #7
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    Default Re: New build internet connection, help needed?

    Probably easiest to dl on one computer, move it using a USB stick to the other, then uncompress it to it's own directory and run the autorun.exe file inside.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  8. #8
    billdoit2 is offline Junior Member
    Join Date
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    ohio
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    Default Re: New build internet connection, help needed?

    Quote Originally Posted by - wardog - View Post
    That is if you're still using "Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit)" as shown in your System Specs pull down. I linked to Win 7 x64 because that what is currently shown anyways.


    Yes I am using Microsoft Windows 7 Home Premium SP1 (OEM) (64-bit). You must of missed that this is a new build, (another one) shows same driver when I look it up under the AsRock B85M Pro, and I do not know how to load the download on the new build computer. Can transfer it with a USB drive?

  9. #9
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    Default Re: New build internet connection, help needed?

    Yea, sorry. I did fail to acct for that mb in post #1. Fortunately, it looks like the same one listed for the B85M Pro4!

    A USB drive is fine. We must have been posting at the same time:
    Probably easiest to dl on one computer, move it using a USB stick to the other, then uncompress it to it's own directory and run the autorun.exe file inside.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  10. #10
    billdoit2 is offline Junior Member
    Join Date
    Mar 2014
    Location
    ohio
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    Default Re: New build internet connection, help needed?

    Quote Originally Posted by - wardog - View Post
    Yea, sorry. I did fail to acct for that mb in post #1. Fortunately, it looks like the same one listed for the B85M Pro4!

    A USB drive is fine. We must have been posting at the same time:

    Yes we were type at same time. Driver installed and sending this message from new build computer.
    Thank you for all your help!

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