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Thread: Unknown USB (Device Decriptor Request Failed)




  1. #1
    saxamo's Avatar
    saxamo is offline Junior Member
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    Question Unknown USB (Device Decriptor Request Failed)

    Hello there,

    Asrock Z97 Extreme 6 - 2 items not showing in device manager but are hidden

    Unknown USB Device (Device Descriptor Request Failed)

    Device USB\VID_0000&PID_0002\5&326c0cbc&0&5 was configured.

    Driver Name: usb.inf
    Class Guid: {36FC9E60-C465-11CF-8056-444553540000}
    Driver Date: 06/21/2006
    Driver Version: 6.3.9600.17238
    Driver Provider: Microsoft
    Driver Section: BADDEVICE.Dev.NT
    Driver Rank: 0xFF0000
    Matching Device Id: USB\DEVICE_DESCRIPTOR_FAILURE
    Outranked Drivers: usb.inf:USB\DEVICE_DESCRIPTOR_FAILURE:00FF2000
    Device Updated: false

    Currently, this hardware device is not connected to the computer. (Code 45)

    To fix this problem, reconnect this hardware device to the computer.

    A request for the USB device descriptor failed.

    Have no clue... Any support is appreciated.

    Unknown USB (Device Decriptor Request Failed)-error-jpg
    Last edited by saxamo; 08-23-2014 at 01:49 AM. Reason: adding image
    Kind regards,
    Saxamo

  2. #2
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    Default Re: Unknown USB (Device Decriptor Request Failed)

    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  3. #3
    saxamo's Avatar
    saxamo is offline Junior Member
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    Default Re: Unknown USB (Device Decriptor Request Failed)

    Thanks for the link. It was very informative and gives direction. So thanks again. Simple solution to this is just uninstall the offending NON CONNECTED devices. Open Computer Management, Click Device Management, View, Show Hidden Devices, right click on offending device, uninstall. To do a refresh and make sure it does not come back, right click on your computer name at the top and scan for hardware changes. All should be gone.
    Kind regards,
    Saxamo

  4. #4
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    Default Re: Unknown USB (Device Decriptor Request Failed)

    Exactly. "USB selective suspend setting" will also help keeping ghost/non connected drives from appearing.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

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