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Thread: G.SKILL Trident X 32GB Compatible?




  1. #1
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    Default G.SKILL Trident X 32GB Compatible?

    Hello,

    Is this memory (G.SKILL Trident X 32GB - F3-1600C7Q-32GTX)compatible with the ASRock Fatal1ty Z68 Professional Gen3 motherboard? On the ASRock Supported Memory list, it is not listed. However, on the GSkill website (TridentX - 32GB (8GBx4) 1.5v Dual/Quad Channel DDR3 Memory kit (F3-1600C7Q-32GTX) - G.SKILL Memory) under the the Qualified Vendor List (QVL), the motherboard is listed.

    The reason I ask is because I already purchased the RAM but I am unable to get it to work. I tried using all four sticks, two sticks, one stick, and even alternating them. All resulted in severe instability of random results:
    1. Computer won't boot. Monitor doesn't come on.
    2. Computer won't boot. Monitor had a 2" purple bar at the top of screen.
    2. Computer freezes when trying to enter BIOS or use the BOOT MENU (Unable to run Memtest via my USB Thumb Drive).
    3. I was able to get into Windows twice. The first time was with four sticks plugged in. I saw that 32gbs memory was available. Shortly after, various pixels on my screen started flashing random colors in which I rebooted. The other time, the computer hard rebooted at the Windows login screen.

    I'm able to enter BIOS using my current RAM (G.Skill Ripjaws X 8GB - F3-12800CL8D-8GBXM) but not with the new Trident X RAM. I checked the RAM timings in BIOS and it is set on Auto. Should I manually input the timings for the Trident X RAM, turn the computer off and then install the Trident X RAM? What if that doesn't work, will I be able to revert to the Ripjaws RAM? Should I press the "CLR CMOS" button on the back of the computer first?

    Anything else I could try or is the memory simply incompatible?

    Computer specs:
    ASRock Fatal1ty Z68 Professional Gen3
    Intel i7 2700K
    MSI 580 GTX Lightning Xtreme 3GB
    8GB (2x4GB) G.Skill Ripjaws X (Trying to install 32GB (4x8GB) G.Skill Trident X)
    1TB Western Digital 7200RPM
    ASUS Xonar Essence STX
    Corsair 1000W Power Supply
    Windows 7 Ultimate 64Bit
    BIOS Version 1.30

    Thanks!
    Last edited by tmt; 10-25-2014 at 05:45 PM.

  2. #2
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    profJim is online now Chief Munchkin + moderator
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    Default Re: G.SKILL Trident X 32GB Compatible?

    Welcome to the forum.

    Motherboard manufacturers don't have the resources to test every memory kit for compatibility.
    I prefer to check the memory manufacturer's memory compatibility information.

    If your cpu is overclocked this might be part of the problem.

    You should clear the CMOS before you install your new memory.

    I think that selecting the XMP memory timing option should work, but with 32GB of memory you might need to increase memory voltage somewhat.

    I'll leave it to the ASRock experts in the forum to provide additional information.


    note: I moved your original post in the TT Memory forum to this thread so that the same post is not in two different threads.

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  3. #3
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    Default Re: G.SKILL Trident X 32GB Compatible?

    Edited. My bad. They do show up for your board. I forgot the Fatality part when I plugged it in. http://www.gskill.com/en/configurato...p=34&model=520

    OP, what have you attempted since posting here originally?
    Last edited by - wardog -; 10-26-2014 at 07:09 AM.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

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    Default Re: G.SKILL Trident X 32GB Compatible?

    Quote Originally Posted by profJim View Post
    If your cpu is overclocked this might be part of the problem.
    The CPU is running at stock speed (3.5Ghz). However, Turbo Boost is enabled (Default I believe).

    Quote Originally Posted by profJim View Post
    You should clear the CMOS before you install your new memory.
    I would say most settings in BIOS are already at their defaults. However, I'll give this a shot next time I try. Just to make sure I understand the procedure, do you proceed like so?:
    1. Turn computer off, pull power plug.
    2. Remove old RAM.
    3. Hold "CLR CMOS" while holding the power button for 30 seconds.
    4. Install new RAM.
    5. Plug in power cord, power on computer.

    Quote Originally Posted by profJim View Post
    I think that selecting the XMP memory timing option should work, but with 32GB of memory you might need to increase memory voltage somewhat.
    I'll try this if I can get into BIOS with the new RAM.

    Quote Originally Posted by - wardog - View Post
    OP, what have you attempted since posting here originally?
    Nothing. I was waiting for more people to post. I don't want to continue trying without some guidance/advice and inadvertently cause damage to the RAM or my system.

    I sent an email to both ASRock Support and GSkill Support regarding the matter as well. Neither have replied yet, I'm assuming because it's the weekend.

    I'm wondering if my BIOS is out of date? I have version 1.30. Should I upgrade to 2.10, 2.20 or rather the beta versions L2.26 or L2.23A? In the description beta L2.26 states "Improve memory compatibility." Are the beta versions stable? Why are they still in beta after almost two years of being released?


    Thank you both for taking the time to reply and offer assistance. I appreciate it.
    Last edited by tmt; 10-26-2014 at 11:51 AM.
    Motherboard: ASRock Fatal1ty Z68 Professional Gen3
    CPU: Intel i7-2700k 3.5Ghz
    GPU: MSI Geforce 580 GTX Lightning Xtreme 3GB
    RAM: 8GB (2x4GB) G.Skill Ripjaws X
    HDD: 1TB Western Digital 7200RPM
    ODD: Generic DVD
    Sound: Asus Xonar Essence STX
    PSU: Corsair 1000W Silent Pro
    OS: Windows 7 Ultimate 64 Bit
    BIOS: P1.30

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