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Thread: ASROCK X99 Pro - Device Manager: Base System Device Problem




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    Default ASROCK X99 Pro - Device Manager: Base System Device Problem

    Under Device Manager/ Other Devices there are 52 Base System Devices listed as well as some other entires and I want to correct them. Any idea how to go about this? Thanks in advance!

    Attached Images Attached Images ASROCK X99 Pro - Device Manager: Base System Device Problem-base-system-device-2-jpg 

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    CSAsr84 is offline Junior Member
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    Default Re: ASROCK X99 Pro - Device Manager: Base System Device Problem

    Intel Chipset drivers and LAN Drivers are missing. You did install from DVD?

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    Default Re: ASROCK X99 Pro - Device Manager: Base System Device Problem

    Quote Originally Posted by CSAsr84 View Post
    Intel Chipset drivers and LAN Drivers are missing. You did install from DVD?

    So, apparently when I let the Disk install all the drivers it did not, or, it did not install correctly. As I'm sifting through what can be installed I don't see "Chipset" anywhere. Is there another name I should be looking for as I've never had issues knowing what the chipset install is. Thanks again for the help!

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    CSAsr84 is offline Junior Member
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    Default Re: ASROCK X99 Pro - Device Manager: Base System Device Problem

    Can't check disc right now. I give you the link for 64-Bit Windows 7-8-8.1:

    ftp://europe.asrock.com/drivers/Inte...0.0.20_PV).zip

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    Default Re: ASROCK X99 Pro - Device Manager: Base System Device Problem

    Quote Originally Posted by CSAsr84 View Post
    Can't check disc right now. I give you the link for 64-Bit Windows 7-8-8.1:

    ftp://europe.asrock.com/drivers/Inte...0.0.20_PV).zip
    That worked. Thank you!
    Apparently the chipset drivers on the disk weren't working as I installed and uninstalled them a couple of times.

    The ones you sent corrected the problem! Thanks again!

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    Default Re: ASROCK X99 Pro - Device Manager: Base System Device Problem

    Wow, all those unknown devices caused by the chipset/INF installer not being run? If that is a mistake in the disk with that board, that's a bad one.

    This is why I never use the board's driver and software disk.

    The Intel chipset/INF files do not appear in Windows Programs and Features.

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    CSAsr84 is offline Junior Member
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    Default Re: ASROCK X99 Pro - Device Manager: Base System Device Problem

    Yeap all these are XEON related system devices so I guess it is normal to not be found in simple consumer versions of Windows.

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    Default Re: ASROCK X99 Pro - Device Manager: Base System Device Problem

    Quote Originally Posted by CSAsr84 View Post
    Yeap all these are XEON related system devices so I guess it is normal to not be found in simple consumer versions of Windows.
    It is common for some Intel hardware to be identified as Xeon, when Device Manager cannot identify that hardware properly because the Chipset (really the INF files, which are INFormation files that identify the hardware) file installer was not run. Also, some things will always be identified as Xeon hardware, since it is shared between platforms. The Chipset file installation program is really not a driver, which is why it is not shown in Programs and Features.

    Some driver installation programs contain an INF file that identifies the hardware that uses the driver. This is the IRST "F6" RAID/AHCI driver files:

    ASROCK X99 Pro - Device Manager: Base System Device Problem-f6-driver-inf-png

    There are two Setup Information (.inf) files included, one for RAID, another for AHCI.

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