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Thread: Asrock 990FX Extreme9 USB 3.0 problem




  1. #11
    SandsOfTime is offline Member
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    Did you already run the USB firmware update for the Lacie minimus: https://www.lacie.com/us/support/dri...r.htm?id=10273 ?
    ---
    Mind is not cumulative, but stupidity is.

  2. #12
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    Quote Originally Posted by SandsOfTime View Post
    Did you already run the USB firmware update for the Lacie minimus: https://www.lacie.com/us/support/dri...r.htm?id=10273 ?
    When I launch the program, it says:

    "LaCie Minimus
    (firmware version: 10.03.16.00.1f.17)
    Firmware: Up to date. (green check!)
    Configuration: Up to date. (green check!)"

  3. #13
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    I’ve been experimenting a bit. I downloaded a program that checks file integrity: "ExactFile". The checksums are completely different when a file is copied using Etron USB 3.0 interface. They change randomly after every single hard drive reboot.

    I then took a PCIE card from an older PC for USB 3.0, as suggested. Plugged in Lacie Minimus, and ran ExactFile. This time the checksums match, as expected.

    Then I installed a Windows 8.1 32-bit version for trial purposes (my main system is Windows 7 64-bit version). The system didn’t require any driver installation for USB 3.0. I ran ExactFile checksum verification using Etron interface. The chesums match, the file is identical.
    Last edited by UTF16; 06-13-2015 at 08:48 PM.

  4. #14
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    Quote Originally Posted by SandsOfTime View Post
    Which means there is an incompatibility between the etron chip of the mainboard and the usb-sata-bridge inside your external hdd drive. I would recommend to use a PCIe USB 3.0 addon card with a NEC/Renesas chip inside the PCIE2 or PCIE3 slot of your mainboard. This cards are available for just under 10 €. Here is a list of suitable cards.
    There is a new firmware version for the Etron Ej188 chip available here:
    Station-Drivers - NEWS

    I'm curious if that helps. Unfortunately, My board has the Ej168A, so I hesitate to try it.

  5. #15
    SandsOfTime is offline Member
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    The EJ188 and EJ168 are different chips, so I would not recommend to flash this firmware.
    ---
    Mind is not cumulative, but stupidity is.

  6. #16
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    Etron driver are finicky. Etron even stipulates to uninstall the current drivers prior to installing new ones. SandsOfTime was correct to inform you to uninstall first and promptly reboot before loading the new driver.

    The .119 drivers a problematic. PITA really. Etron has had a few revisions of the .119 drivers and so far none have made the cut. They've made them available and then promptly taken them down more times than I care to count.

    Grab the .118 driver HERE and follow SandsOfTime's recommendations again. Remembering to reboot promptly after uninstalling you current one.



    Do the files play fine on the Host using the same USB 3.0 port? If I were a betting man I'd venture they do. That the VM crashed gives me pause, especially since you seem to indicate this only started after the crash and subsequent moving of the VM to an external drive. And stuttering/buffering while playing from within the "crashed' VM.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  7. #17
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    Quote Originally Posted by Bob F View Post
    There is a new firmware version for the Etron Ej188 chip available here:
    Station-Drivers - NEWS

    I'm curious if that helps. Unfortunately, My board has the Ej168A, so I hesitate to try it.
    "Error occured and the command cannot be completed. (Error code=504)"

    Quote Originally Posted by - wardog -
    Grab the .118 driver HERE and follow SandsOfTime's recommendations again. Remembering to reboot promptly after uninstalling you current one.
    I had a .115 version driver installed (Windows "driver version" parameter showed it to be "1.0.0.119"). The uninstallation in Control Panel, Programs and Features, produced a BSOD. When Windows booted successfully, I installed the .118 version. Now Windows says I have a "1.0.0.115". But it doesn’t matter, since it worked. The file integrity check shows several copied files do match perfectly.

  8. #18
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    Yea. Nevermind the versioning "inside' the Etron USB drivers. Again, they've been like that for some time.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  9. #19
    Join Date
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    hehe, and glad to hear you have things sorted out and working there.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  10. #20
    Join Date
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    Rīga
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    Default Re: Asrock 990FX Extreme9 USB 3.0 problem

    The problem is, I have no idea what happened. I had been using Windows 10 for a month, since Microsoft’s Etron USB 3.0 driver in Windows 10 does not corrupt data. But pretty much nothing works in Windows 10 for me. As for USB 3.0 interface, I started noticing that the external drive gets disconnected when using multiple files simulataneously or trying to read and write to the drive at the same time. Because of this and countless other issues I rolled back to Windows 7, doing a fresh install. After I firstly gained control of my newly installed system, my first and only step before any other change to the system was to install the Etron .118 driver, which resulted in a BSOD. Then I tried .115 version, provided by the motherboard manufacturer, the result was the same. The installation was registered in Programs and Features list, but the system acquired no USB 3.0 functionality. I then extracted the driver package content and manually installed the driver via the Windows driver wizard with no BSOD (attempts to use this method with more recent versions all resulted in a BSOD). And only then the USB 3.0 became functional.
    Last edited by UTF16; 10-23-2015 at 06:24 PM.

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