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Thread: ASRock Z170M-ITX/ac Cannot Shutdown Properly




  1. #1
    Join Date
    Oct 2015
    Location
    Hong Kong
    Posts
    1

    Unhappy ASRock Z170M-ITX/ac Cannot Shutdown Properly

    Sometimes after extensive use/gaming the system fails to shutdown properly, the LED & all the fans keeps running infinitely until i manually shut it off by pressing the power button for 5 seconds.

    As i already updated to the lateset Bios ver. 1.6 & all necessaary Driver updates through Asrock App Shop, so is this a hardware issue?

    As the first time Asrock motherboard user, I am so disappointed with this brand right now....Please help as this annoyed me a lot, thanks.

    Spec:
    Asrock Z170M-ITX/ac
    Intel i7-6700
    Kingston HyperX Fury DDR4 2400MHz 16GB Kit
    Samsung SSD 850 EVO 1 TB
    GIGABYTE GeForce GTX 980Ti G1 Gaming
    SilverStone RVZ01B Mini-ITX Case
    SilverStone SFX SX600-G Modular 600W PSU
    Windows 10 Pro (Latest Windows Update)

  2. #2
    Join Date
    May 2011
    Location
    Rudehen, Tehran, Iran
    Posts
    302

    Default Re: ASRock Z170M-ITX/ac Cannot Shutdown Properly

    Hello
    Is that SSD the only hard drive you have on this system?
    Your system hangs on shutdown. Before shutdown, please open My Computer and see everything is OK or not, specially if you have other internal/external hard disks attached to your computer, make sure they can wake from sleep before shutdown.

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