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Thread: H110M-ITX loses USB and PS1 when WIN 7 loads




  1. #1
    Join Date
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    Default H110M-ITX loses USB and PS1 when WIN 7 loads

    Has anyone else seen this problem? Really need some help!
    New build: H110M-ITX, i3-6300 (lga1151), 8Gb DDR4-2133 (2x 4Gb).
    USB ports all work perfectly for mouse & KB until OS starts, then they ALL stop functioning! Also true of PS1 port.
    All ports work perfectly through UEFI setup on all screens and setting updates, including UEFI internet flash tool.
    System boots from Win7 32bit Ultimate installation CD, but doesn't recognize any KB or mouse input. Can't continue beyond first OS-request for input, only reset and power button functions are accepted.
    Many thanks in advance,
    PaulG

  2. #2
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: H110M-ITX loses USB and PS1 when WIN 7 loads

    Welcome to the forum.

    We need detailed information about ALL OF THE HARDWARE in your system.

    We can best help you after you create a detailed hardware list in the System Specs
    portion of your forum profile at the bottom of the profile page or in your forum signature.
    Be sure to include brand names and model numbers.
    When you are done editing or creating your hardware list, save the settings.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  3. #3
    SandsOfTime is offline Member
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    Germany
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    Default Re: H110M-ITX loses USB and PS1 when WIN 7 loads

    Windows 7 is too old to handle the usb ports on a intel 100 chip set (like your H110) by itself. Check the chapter called "Enabling USB Ports for Windows® 7 Installation" in the manual. See also the FAQ: ASRock > H110M-ITX
    Last edited by SandsOfTime; 06-30-2016 at 10:35 PM. Reason: added FAQ link
    ---
    Mind is not cumulative, but stupidity is.

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