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Thread: Welcome to ASUS Technical Support Forum!




  1. #21
    Join Date
    Sep 2016
    Location
    Canada
    Posts
    4

    Default Re: Welcome to ASUS Technical Support Forum!

    Hi all

    I may be new to this forum, but I've administrated/moderated Tech Help forums since 1997, so I'm an old hand at this. I also don't want to step on any toes of the moderators here, but it's obvious that there are some people here that are new to this sort of help and something that a person who wants to ask a tech question of ASUS staff or board experts should be aware of,

    PLEASE NOTE -

    THIS IS A STICKIED WELCOME THREAD TO THE ASUS SUPPORT FORUM, NOT A PLACE FOR TECH QUESTIONS!

    Asus staff and board experts will NOT BE LOOKING IN HERE FOR ISSUES!!
    Mainly because...it's a Welcome to the Asus Support thread. If you wish to say "Hi, Glad to be here and/or see this forum here" or welcome Asus staff to the board, THIS IS the place ;)

    Here's a few more pointers for those who may be new(ish) to this type of Help/Tech Support:
    • ALWAYS start a new thread/post when you need to ask a support question - DO NOT post your question in someone else's thread simply because they have a similar problem. Many reasons why this is not good for you, or the person within whom's thread you asked your question.
    • ALWAYS keep all posts regarding your specific issue within that original thread. DO NOT start new threads for the same problem and don't ask for help thru emails or PM because any fixes found that way will not help others who may have that same problem.
    • If you have a new problem, ALWAYS start a new thread for it.
    • Make your thread title relevant to your problem! Eg, My new Intel Quad Core I6500K processor is not working....not SOMEONE HELP ME NOW PLEASE - This way people who are familiar with your CPU will immediately see this and you'll get better targeted support.


    Just an FYI for the newer folk and if you're wondering why nobody is helping you in here

    Dave
    Last edited by Chappy; 09-06-2016 at 12:50 PM. Reason: clarification

  2. #22
    Join Date
    Mar 2017
    Location
    New Jersey
    Posts
    1

    Default Use Device Advanced Startup Option Missing

    Hello all, I have been having an incredibly frustrating time trying to accomplish something that should be relatively simple. I am trying to upgrade from the 32x version of Windows 10 to the 64x version. I have the installation media created onto a USB drive, but when I navigated to the advanced startup options, the option to "Use a Device" was missing. So I really don't know what to do, since any tutorial I've viewed has been for a different brand of computer or, if it could apply to my Asus, it was something I had already tried and it didn't end up working. Any help, feedback, or input would be appreciated. Thanks!

  3. #23
    Fast learner is offline Junior Member
    Join Date
    Mar 2017
    Location
    Queensland
    Posts
    4

    Default Re: Welcome to ASUS Technical Support Forum!

    I'm not real cluey, but did you format in in NTFS? If not that may be your problem.

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