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Thread: Audio issue with my P5SD2-VM




  1. #1
    Join Date
    Jan 2005
    Location
    Liverpool, United Kingdom
    Posts
    13

    Default Audio issue with my P5SD2-VM

    my sound is normal in the left speaker and extremely low in the right speaker i have tried several different drivers still same issue my PC is also dual booted and same issue with xp and win 7 i have changed speakers and used 2 different sets of headphones. and the balance settings are normal ie not allthe way to one side so a bit stuck with this any help appreciated. (im not 100% sure but i think this happaned when i updated bios to ver 0515)

  2. #2
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Audio issue with my P5SD2-VM

    updated all your intel inf chipset drivers? if problem continues i would flash back to a bios that it doesn't do it with

    tried all speaker set-ups like 5.1 mode and 7.1 mode as it may affect things
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  3. #3
    Join Date
    Jan 2005
    Location
    Liverpool, United Kingdom
    Posts
    13

    Default Re: Audio issue with my P5SD2-VM

    Ok i flashed bios to all 3different available and still same issue guess will have to wait for the ASUS guys to respond. And yes did update chipset drivers (just done again just in case still same problem) thanks for the advice wazza.
    Last edited by BaronFel; 09-13-2010 at 03:36 AM.

  4. Default Re: Audio issue with my P5SD2-VM

    Hello BaronFel,

    It sounds like one of the contacts in the audio header has come loose and would need to be RMA'd. If you've already tried various versions of audio drivers, chipset drivers, and flashing back to previous BIOS revisions, then it is most likely a hardware issue. I have a created case number for you regarding this issue: 974417. You can contact our motherboard RMA support at 812-282-2787 or RMA Submittal Form(USA and Canada Customers ONLY). Please reference case number 974417.
    Mason Winner
    ASUS Tech Support

  5. #5
    Join Date
    Jan 2005
    Location
    Liverpool, United Kingdom
    Posts
    13

    Default Re: Audio issue with my P5SD2-VM

    Thanks for the reply Mason only one small prob am in the UK and dont have access to international calls atm :S

  6. #6
    Join Date
    Sep 2010
    Location
    Mandaue City, Philippines
    Posts
    36

    Default Re: Audio issue with my P5SD2-VM

    try to submit the RMA form to their e-mail address..

  7. Default Re: Audio issue with my P5SD2-VM

    You can contact ASUS UK Tech. Support at +44-870-120-8340 from 9:00-17:00 Mon.~Fri. You can also submit a technical support inquiry at ASUS Online Service and just make sure to choose UK from the country dropdown.
    Mason Winner
    ASUS Tech Support

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