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Thread: Thanks asus!




  1. #1
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    Default Thanks asus!

    For anyone considering buying from ASUS, I sent my Rampage IV extreme in for RMA as it was losing the raid under over clocking this is what they sent me back. now I get nothing for my $450 I spent.........................
    Attached Images Attached Images Thanks asus!-asus-motherboard-001-jpg 
    Asus RIVE
    Intel 3930K WATER
    RIPJAWX2133 16GB
    SLI-Asus GTX780 TI DCII OC
    CorsairAX1200



    http://www.3dmark.com/3dmv/5003339

  2. #2
    rathar3's Avatar
    rathar3 is offline Junior Member
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    Default Re: Thanks asus!

    OUCH!!!!

  3. #3
    parsec's Avatar
    parsec is offline Senior Member
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    Default Re: Thanks asus!

    Is that your original board sent back to you, with an extra crunch on the corner? Not shipping damage I assume?

    Any explanation from ASUS?

  4. #4
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    Default Re: Thanks asus!

    I know what they will say

    "it's user induced damage we can't accept rma"
    Gigabyte z77x UP4-TH F11c Modded Bios
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  5. #5
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    Default Re: Thanks asus!

    Quote Originally Posted by parsec View Post
    Is that your original board sent back to you, with an extra crunch on the corner? Not shipping damage I assume?

    Any explanation from ASUS?

    Yup!
    when I got it back, its so small and my eyes so bad I did not notice N tried to set up my Raid again.(Three weeks latter) Then I'm looking at it and I noticed it seemed Twisted to the side, the photo is done with a magnifying glass over the camera. It's a basic customer service flaw, I may have someone who will help me out with a higher up contact. The guy from Asus that was helping me, blocked me from the ASUS server, so I can't contact him anymore.
    Yes its the original RIVE board I purchased, now I have nothing from the $3000 build. But other usable parts, I'll never purchase Asus!! All these people seeing it too, this is from Asus USA customer service so all know. Yes its shipping damage so I contacted FedeX there sending me a form(OH JOY!!).

    Have a Great N Safe End of Summer weekend all!
    Asus RIVE
    Intel 3930K WATER
    RIPJAWX2133 16GB
    SLI-Asus GTX780 TI DCII OC
    CorsairAX1200



    http://www.3dmark.com/3dmv/5003339

  6. #6
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    Default Re: Thanks asus!

    Some scores i made with water on the CPU, I may never make any again!

    http://www.3dmark.com/results



    3D mark Vantage score

    Sign in
    Attached Images Attached Images Thanks asus!-vantage-10-jpg 
    Last edited by jaggerwild; 09-01-2013 at 02:37 AM. Reason: Added link
    Asus RIVE
    Intel 3930K WATER
    RIPJAWX2133 16GB
    SLI-Asus GTX780 TI DCII OC
    CorsairAX1200



    http://www.3dmark.com/3dmv/5003339

  7. #7
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    Default Re: Thanks asus!

    177 views KEEP UP THE GREAT WORK ASUS USA!!!! I'm sure the CHINA office is proud of you all!
    Last edited by jaggerwild; 09-02-2013 at 07:35 PM.
    Asus RIVE
    Intel 3930K WATER
    RIPJAWX2133 16GB
    SLI-Asus GTX780 TI DCII OC
    CorsairAX1200



    http://www.3dmark.com/3dmv/5003339

  8. #8
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    Minnesnowda
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    Default Re: Thanks asus!

    I have been contacted about this issue by Rog support at the Asus forums.........................(crosses fingers).
    Asus RIVE
    Intel 3930K WATER
    RIPJAWX2133 16GB
    SLI-Asus GTX780 TI DCII OC
    CorsairAX1200



    http://www.3dmark.com/3dmv/5003339

  9. #9
    Join Date
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    Default Re: Thanks asus!

    Quote Originally Posted by jaggerwild View Post
    I have been contacted about this issue by Rog support at the Asus forums.........................(crosses fingers).
    A second message at the Asus ROG forums

    "Hello,

    They have just issued an advanced RMA per your request and pending stock check for this process at the moment.

    Sorry about your issue and thank you for your time! "

    VERY COOL!
    Asus RIVE
    Intel 3930K WATER
    RIPJAWX2133 16GB
    SLI-Asus GTX780 TI DCII OC
    CorsairAX1200



    http://www.3dmark.com/3dmv/5003339

  10. #10
    Join Date
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    Default Re: Thanks asus!

    Well I guess they should stock up as being with out my main computer over four months now is simply un acceptable period no excuses!!!!
    Asus RIVE
    Intel 3930K WATER
    RIPJAWX2133 16GB
    SLI-Asus GTX780 TI DCII OC
    CorsairAX1200



    http://www.3dmark.com/3dmv/5003339

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