My friend just bought a HP dvd 940e 18X Super Multi DVD Writer, External.

He said the writer will "play" DVD's, but there is no sound associated with them. I'm not near him to help physically to see for myself, but I'm in email contact with him.

This unit came with Nero software.

Can someone help me help him resolve the "sound" problem? Thanks loads guys. Hope to hear from someone soon.
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