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Thread: Can't RMA graphic card due to bloated capacitor? (XFX)




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    Default Can't RMA graphic card due to bloated capacitor? (XFX)

    Is it true for other manufacturer that bloated capacitor are definitely caused by user?

    The card must not be functioning in order for it to be send in for warranty claim?
    Last edited by pokkax; 03-01-2010 at 10:46 PM.

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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)

    No I had a new Sapphire card HD 2600 When I installed it I noticed wavey lines when I had a solid color back ground. They sent me a new one. The amount of time I had it may be why they did not question it.
    I am not wise to the swelled capacitor though. I know if you told them you oced it they will more than likely refuse it. Was it overheating?
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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)

    Quote Originally Posted by artdrivers View Post
    No I had a new Sapphire card HD 2600 When I installed it I noticed wavey lines when I had a solid color back ground. They sent me a new one. The amount of time I had it may be why they did not question it.
    I am not wise to the swelled capacitor though. I know if you told them you oced it they will more than likely refuse it. Was it overheating?
    I didn't OC this card. Enough performance from GTX 285.

    Well. Benchmark max temp around 92 or 94 degree Celsius

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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)

    A bloated capacitor?

    Did it happen to one of those old electrolytic capacitors? If so, only wear and tear can cause "bloating" or a dodgy batch of capacitors.
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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)



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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)

    You can still RMA that. Bloated caps is also a defect and should be replaced under warranty period.

    I dont see a capacitor on that picture

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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)

    I agree, although I can't tell from your image what the problem is, but bloated or exploded capacitors is manufacturer's fault

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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)

    Quote Originally Posted by Lsdmeasap View Post
    I agree, although I can't tell from your image what the problem is, but bloated or exploded capacitors is manufacturer's fault



    Some picture i took using my camera instead of my phone.

    Anyway, they list it as burn mark(Kaira).
    XFX respond was excessive solder.

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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)

    That is a resistor, and if that isn't a known "Mod" resistor spot they should honor a RMA for you.

    If it is a known Mod then they can see you tried to mod it. If it isn't then it is their fault in manufacturing that excessive solder was put there.

    It does look to me like someone soldered there though, and did a bad job at it. Was this a used card you just got, or did you try to do something there?

    You can easily fix it though if you know how to solder

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    Default Re: Can't RMA graphic card due to bloated capacitor? (XFX)

    Quote Originally Posted by Lsdmeasap View Post
    That is a resistor, and if that isn't a known "Mod" resistor spot they should honor a RMA for you.

    If it is a known Mod then they can see you tried to mod it. If it isn't then it is their fault in manufacturing that excessive solder was put there.

    It does look to me like someone soldered there though, and did a bad job at it. Was this a used card you just got, or did you try to do something there?

    You can easily fix it though if you know how to solder
    Well. This is a new card from box.

    It's a ceramic cap cause the name beside start with C instead of R.

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