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Thread: incompatability issue




  1. #1
    Join Date
    May 2003
    Posts
    5

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    i recently bought a Nikon Coolpix 2100 digi camera. Nice camera, small but very able and a brilliant battery lifespan.
    The problem is that it will connect, via the USB, to anybody elses computer and work as expected except mine!!!! (and a friend). Nikon have tried hard to fix the problem but without success they have suggested it is a problem with the chipset (KT266a) which is strangely the same chipset as the friends computer so i guess there could be some truth in this. I have all the latest drivers etc from VIArena.
    Any suggestions anybody, other than changing the motherboard, which is an option at the end of the day i suppose

    Richard :mad:

  2. #2
    Join Date
    Jul 2002
    Location
    Canberra, Australia
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    What operating system are you running?

  3. #3
    Join Date
    May 2003
    Posts
    5

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    hi PersianImmortal

    details of my system are as follows

    OS= Microsoft Windows XP Professional
    Version 5.1.2600 Build 2600
    Motherboard= ASRock K7VT2
    AMD 1700+ (~1463 Mhz)
    BIOS Version/Date American Megatrends Inc. P1.00, 24/09/2002
    SMBIOS Version 2.3
    Total Physical Memory 512.00 MB
    CD= MITSUMI CR-48X9TE
    DVD= JLMS DVD-ROM LTD-166S
    Sound=VIA AC'97 Enhanced Audio Controller (WDM), VIA Technologies, Inc.

    Adapter Description NVIDIA GeForce2 MX/MX 400
    Adapter RAM 64.00 MB (67,108,864 bytes)
    Installed Drivers nv4.sys
    Driver Version 5.01.2001.1240

    Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    PS/2 Compatible Mouse

    Intel HaM Data Fax Voice Modem

    Name VIA Bus Master IDE Controller,
    HD= Maxtor 4D040H2

    Communications Port (COM1)
    LPT1

    USB 2.0 Root Hub USB\ROOT_HUB20\4&2A2E80A&0
    USB Root Hub USB\ROOT_HUB\4&2F1C21A4&0
    USB Root Hub USB\ROOT_HUB\4&63B0842&0
    USB Root Hub USB\ROOT_HUB\4&18F4B8E7&0
    VIA Rev 5 or later USB Universal Host Controller PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_80\3&61A AA01&0&80
    VIA Rev 5 or later USB Universal Host Controller PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_80\3&61A AA01&0&81
    VIA Rev 5 or later USB Universal Host Controller PCI\VEN_1106&DEV_3038&SUBSYS_30381106&REV_80\3&61A AA01&0&82
    VIA USB 2.0 Enhanced Host Controller PCI\VEN_1106&DEV_3104&SUBSYS_31041106&REV_82\3&61A AA01&0&83

  4. #4
    Join Date
    Jul 2002
    Location
    Canberra, Australia
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    I don't think it's your chipset that's the problem. There are a lot of people still running that chipset, and a USB device should work just fine on it. I asked about your OS because Win98SE needs a specific VIA USB driver for USB to work properly, but WinXP should work "out of the box" with USB on your chipset.

    Have you tried any other USB devices on your system and do they work properly? I'm guessing that when you connect your digital camera the Camera and Scanner Wizard doesn't come up for XP?

    I had a VIA P4X266 chipset (similar to KT266/a) and my USB digital camera worked perfectly without any additional software.

    If you can give me more of an idea of what you've tried I can help more, otherwise it may well be your camera has something unique which doesn't allow it to work on your system.

  5. #5
    Join Date
    Mar 2002
    Location
    Fennville, Michigan
    Posts
    186

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    make sure that the USB is enable for ALL in the BIOS as well.
    :D
    "Former Nebraskan... fix it with bailin' wire."
    Vern

    SYSTEM:
    MULTIBOOT -> Windows XP, ME and Mandrake 9.2 Linux

    Abit KV8-MAX3
    AMD 64 Clawhammer 3200+

    Kingston Hyper X 1GB DDR CAS 2 set agressively!
    Custom fan cooler for CPU
    USB 2.0 all onboard no card
    GeForce4 MX440 AGP 64MB DDR Video Card
    10/100 NIC 3Com onboard
    Leadtek TV 2000 XP video input card PCI
    160 GB ATA 133 Maxtor HD 8MB buffer
    350 W Enermax PS
    Toshiba DVD ROM drive
    Yamaha CD Burner
    Pioneer DVR-105 DVD Burner
    Logitec optical mouse on adapter
    DW 6000 Satellite 2-Way internet connection

    jenefarm@direcway.com

  6. #6
    Join Date
    May 2003
    Posts
    5

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    hiya Persian Immortal

    i have used a USB film sanner and Data transfer cable with no problems on my PC. So USBs seem to work OK

    About the camera and software, I had tried installing the driver andsoftware on my pc, and it failed to work. Removed it and tried again....no luck. (nikon supplies a registry cleaner) removed the driver software from the system, cleaned registry, used msconfig to run the system clean as it could and .... no luck. Reformatted the hard drive reinstalled XP and no VIA drivers (hyperion) ....no luck, installed VIA drivers.... no luck.

    I have installed and run the camera on ECS k7s5a, Intel 440LX, VIA KT400 and an IBM 600x laptop without a hitch.

    The camera failed to run on a friends pc with KT266 chipset.

    So the camera works fine but it seems just not with VIA KT266a chipset PCs.







    Richard

  7. #7
    Join Date
    Jul 2002
    Location
    Canberra, Australia
    Posts
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    Seems odd, but it may well be a conflict between the KT266 chipset and your camera. Sounds like you've tried a fair few things. Maybe time for a new motherboard? :shrug:

  8. #8
    Join Date
    Nov 2001
    Location
    New England Highlands, Australia
    Posts
    21,907

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    The KT266 chipset was crap but the KT266A was a good one but where have ya got the "USB 2.0 Root Hub USB\ROOT_HUB20\4&2A2E80A&0" from? Is it a PCI card that you have added and is the cam a 1.1 or 2.0 USB unit? :?:
    If you have a PCI 2.0 USB card then maybe ya have an IRQ conflict.

  9. #9
    Join Date
    May 2003
    Posts
    5

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    the USB 2.0 is on board with the ASrock K7VT2 motherboard, enabled with the microsoft driver.

    I was afraid it may be time for another motherboard.......thanks for your consideration and help

    Richard

    ps. i don't know where these smileys are goin??

  10. #10
    Join Date
    Mar 2002
    Location
    Fennville, Michigan
    Posts
    186

    Default

    I use an Abit KD7E that I'm really happy with and www.newegg.com has them for under 80.00. It also has USB 2.0 but has the KT333 VIA chipset and works great with the new Barton.;)
    "Former Nebraskan... fix it with bailin' wire."
    Vern

    SYSTEM:
    MULTIBOOT -> Windows XP, ME and Mandrake 9.2 Linux

    Abit KV8-MAX3
    AMD 64 Clawhammer 3200+

    Kingston Hyper X 1GB DDR CAS 2 set agressively!
    Custom fan cooler for CPU
    USB 2.0 all onboard no card
    GeForce4 MX440 AGP 64MB DDR Video Card
    10/100 NIC 3Com onboard
    Leadtek TV 2000 XP video input card PCI
    160 GB ATA 133 Maxtor HD 8MB buffer
    350 W Enermax PS
    Toshiba DVD ROM drive
    Yamaha CD Burner
    Pioneer DVR-105 DVD Burner
    Logitec optical mouse on adapter
    DW 6000 Satellite 2-Way internet connection

    jenefarm@direcway.com

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