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Thread: Overheating and Restarting




  1. #11

    Default Re: Overheating and Restarting

    Well, it seems to me that you've eliminated heat as the cause of all the restarting. Have you checked Event Viewer?
    AMD XP 2600+
    SOYO Dragon 400
    1 gig 3200 DDR
    Phillips CD/RW
    Pioneer DVD -/+ RW
    2-60 gig HD in RAID, 1 60 gig backup
    XP Pro

  2. #12
    Join Date
    Nov 2004
    Posts
    19

    Default Re: Overheating and Restarting

    I am using an Enermax power supply. Where can I check this Event Viewer?

  3. #13
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default Re: Overheating and Restarting

    At what wattage is is rated?

    Start > Settings > Control Panel > Administrative Tools > Event Viewer

  4. #14
    Join Date
    Nov 2004
    Posts
    19

    Default Re: Overheating and Restarting

    This is what it said on the event viewer, anyone know how to fix this:

    wuaueng.dll (1356) SUS20ClientDataStore: The database engine started a new instance (0).

  5. #15
    Join Date
    Nov 2004
    Posts
    19

    Default Re: Overheating and Restarting

    The power supply is between 115V/230V

  6. #16
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default Re: Overheating and Restarting

    Wattage, not voltage... Look for "Max output ***W" on the PSU.

    Also, grab HijackThis from the link in my sig and post the log. It will let me see what's running in the background, which may be helpful in determining the cause of that error.

  7. #17
    Join Date
    Apr 2004
    Location
    Australia
    Posts
    1,525

    Default Re: Overheating and Restarting

    Those temps are fine for a Prescott so go into the system properties, advanced tab, then under Startup and Recovery go into settings and untick Automatically restart so that the next time you will get a blue screen with an error code and pass that in full to us.

  8. #18
    Join Date
    Nov 2004
    Posts
    19

    Default Re: Overheating and Restarting

    Quote Originally Posted by wayout44
    Those temps are fine for a Prescott so go into the system properties, advanced tab, then under Startup and Recovery go into settings and untick Automatically restart so that the next time you will get a blue screen with an error code and pass that in full to us.
    Thats the thing, its already unclicked on restart, so it doesnt go to the blue screen when it restarts.

  9. #19
    Join Date
    Nov 2004
    Posts
    19

    Default Re: Overheating and Restarting

    Here is the log from HiJackThis:

    Logfile of HijackThis v1.98.2
    Scan saved at 11:29:36 PM, on 11/3/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
    C:\WINDOWS\System32\taskswitch.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    C:\Program Files\support.com\bin\tgcmd.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSI\Core Center\CoreCenter.exe
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Azureus\Azureus.exe
    C:\Program Files\Java\j2re1.4.2_05\bin\javaw.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\WinRAR\WinRAR.exe
    C:\DOCUME~1\You\LOCALS~1\Temp\Rar$EX00.235\HijackT his.exe
    C:\WINDOWS\system32\rundll32.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = :0
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
    O4 - HKLM\..\Run: [PowerMenu] "%systemroot%\system32\powermenu.exe" -hideself on
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O10 - Broken Internet access because of LSP provider 'xfire_lsp_9996.dll' missing
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1099088292593

  10. #20
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default Re: Overheating and Restarting

    If it isn't remperature and you aren't getting anything else in the event viewer, it could be a PSU problem (HijackThis seems fairly clean, minus some possible IE stuff that would be irrelevant). Again, the wattage of your PSU would be nice to know. Enermax makes decent PSUs from what I've seen and heard, but if you're trying to run games on a newer video card (FX5700 is new enough) and you have, say, a 250W PSU, it might explain the problem.

    How long will you be playing a game before the computer restarts? Is it imediate,or does it do it in the middle of the game. If the latter answer is the case, is it just one specific game (and if so, what?), or is it just in just about any game? Also, are you using the latest chipset (Via) and video (nVidia) drivers?

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