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Thread: Catalyst Driver killed my system?




  1. #1
    Join Date
    Oct 2002
    Location
    Michigan
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    I tried to update my Radeon 9700 Pro's driver. When I finished installing, I tried to play "Age of Mythology," but got a black menu screen. I went about fixing this with my normal routine (including setting my video card's advanced settings to "application preference"), but still couldn't get it to work. Next I tried to play Unreal Tournament 2003, but got an error message saying "no video." I also noticed that some of my screen savers wouldn't load and would say "cannot find direct3d compatable device."

    Frustrated, I tried going back to my old drivers, but in mid-intallation was told I hadn't installed DirectX8.0 (I had). Even after re-installing DirectX, I got the same error message. So now I can't use either my new or my old drivers! Even completely reinstalling the video card didn't fix it!!! What gives? :mad:
    Owner of the computer "Alatar the Blue"

    Athlon XP FX-53
    MSI NeoPlatinum2
    2 GB Kingston PC 3200 CL2 RAM
    ATI x800 XT
    Creative Labs Audigy 2 ZS
    21" Viewsonic Flat CRT
    Logitech Z-680 speakers
    2 x WD Raptor II
    120 GB Western Digital SE SATA HD
    Windows XP Home SP2

  2. #2
    Join Date
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    New England Highlands, Australia
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    What operatin' system are ya usin' and if ya have ME or XP have ya tried System Restore plus did ya drop the old drivers before the update? :?:
    <center>:cheers:</center>

  3. #3
    Join Date
    Nov 2001
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    Ontario, Canada
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    http://www.rage3d.com/board/showthre...eadid=33656771

    there's a fairly simple and generic install guide posted here - have a look & see if you missed any steps

  4. #4
    Join Date
    Oct 2002
    Location
    Michigan
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    I'm running Windows XP Home. Yes, I dumped my old drivers before installing the new ones. I'll try system restore next, and if that doesn't work, I'll download direct x 9, and try again using this install guide. Thanks so far, you two.
    Owner of the computer "Alatar the Blue"

    Athlon XP FX-53
    MSI NeoPlatinum2
    2 GB Kingston PC 3200 CL2 RAM
    ATI x800 XT
    Creative Labs Audigy 2 ZS
    21" Viewsonic Flat CRT
    Logitech Z-680 speakers
    2 x WD Raptor II
    120 GB Western Digital SE SATA HD
    Windows XP Home SP2

  5. #5
    Join Date
    Oct 2002
    Location
    Michigan
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    It looks like my system is no longer finding/able to use direct3d! Does direct3d come with directx, or with video card drivers? I thought directx, but when I downloaded directx 9.0, I still am having the same problem! Help! :cry:
    Owner of the computer "Alatar the Blue"

    Athlon XP FX-53
    MSI NeoPlatinum2
    2 GB Kingston PC 3200 CL2 RAM
    ATI x800 XT
    Creative Labs Audigy 2 ZS
    21" Viewsonic Flat CRT
    Logitech Z-680 speakers
    2 x WD Raptor II
    120 GB Western Digital SE SATA HD
    Windows XP Home SP2

  6. #6
    Join Date
    Oct 2002
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    Michigan
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    I fixed the problem! For anybody else who had this problem:

    uninstalling and reinstalling video drivers didn't work,
    uninstalling and reinstalling video card didn't work,
    upgrading directx didn't work,
    rolling back the driver didn't work,
    using system restore didn't work,,
    but hitting F8 while booting, and then choosing "use last know configuration that worked" made my day... yes, it worked. Thanks for those who offered help.
    :p
    Owner of the computer "Alatar the Blue"

    Athlon XP FX-53
    MSI NeoPlatinum2
    2 GB Kingston PC 3200 CL2 RAM
    ATI x800 XT
    Creative Labs Audigy 2 ZS
    21" Viewsonic Flat CRT
    Logitech Z-680 speakers
    2 x WD Raptor II
    120 GB Western Digital SE SATA HD
    Windows XP Home SP2

  7. #7
    Join Date
    Sep 2002
    Posts
    40

    Default

    good to hear that you figured out your problem. But for those that aren't aware...the latest catalyst drivers ver 3.x are for use with DX 9.x. So if you install them and you only get 16 colors..you probably for got DX 9.

    Here is how you should install vid card drivers w/via chipset.

    uninstall all drivers....VIA AGP/ Vid Card Drivers
    <reboot>
    update Direct X (DX) if you are going with a new driver version that
    supports the newest DX.
    <reboot>
    Install Vid card drivers
    <reboot>
    Install Via AGP Drivers
    <reboot>
    and some like to reinstall DX again.

    Cheers!:cheers:
    It's NEVER fast Enough!!!
    __________________________
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  8. #8
    Join Date
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    I'd want the lastest VIA Hyperion Drivers (AGP in this case) in before the video card drivers or ya goin' to have probs. Not much point in video drivers if Windows can't talk to the AGP port properly.
    <center>:cheers:</center>

  9. #9
    Join Date
    Oct 2002
    Location
    Michigan
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    I recently tried to upgrade again to the latest ATI driver, and got the same result (many applications that ran direct3d could not "find" my video card). I even tried reinstalling my chipset drivers, directx, etc. too. It looks like this may be a bad driver, people!
    Owner of the computer "Alatar the Blue"

    Athlon XP FX-53
    MSI NeoPlatinum2
    2 GB Kingston PC 3200 CL2 RAM
    ATI x800 XT
    Creative Labs Audigy 2 ZS
    21" Viewsonic Flat CRT
    Logitech Z-680 speakers
    2 x WD Raptor II
    120 GB Western Digital SE SATA HD
    Windows XP Home SP2

  10. #10
    Join Date
    Nov 2001
    Location
    Ontario, Canada
    Posts
    1,016

    Default

    What drivers are you trying to install?

    I haven't had any problems with ATi drivers since the very early R8500 drivers - other than the odd bug in beta releases (they're beta for a reason)
    I've never experienced what you're describing

    If I were in your shoes - I'd do a fresh windows install, but I use enough beta software that I'm usually prepared to do that anyway

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