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Thread: Welcome to GIGABYTE Technical Support!




  1. #1131
    Acebmxer's Avatar
    Acebmxer is offline Gigabyte Elite
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by stasio View Post
    In the GA-P67A-UD7 Manual released tonight,they have one mistake about memory slot:



    BIOS Logo:



    Atm,
    GBT working also on EFI BIOS.
    Good to hear now just need EFI bios for all other motherboards.
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  2. #1132
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    Default Re: Welcome to GIGABYTE Technical Support!

    [QUOTE=stasio;378868]In the GA-P67A-UD7 Manual released tonight,they have one mistake about memory slot:



    ^^ thats what happens when you colour all the memory slots the same hehe
    Gigabyte z77x UP4-TH F11c Modded Bios
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  3. #1133
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    Default Re: Welcome to GIGABYTE Technical Support!

    GV-N450-1GI instalation problem!! Please help!

    <center> <ins style="display: inline-table; border: medium none; height: 250px; margin: 0pt; padding: 0pt; position: relative; visibility: visible; width: 300px;"><ins id="google_ads_frame3_anchor" style="display: block; border: medium none; height: 250px; margin: 0pt; padding: 0pt; position: relative; visibility: visible; width: 300px;"></ins></ins></center> <a href="http://ad2.netshelter.net/jump/ns.tweaktown/general;ppos=ATF;kw=;tile=2;sz=300x250,336x280;ord =123456789?" target="_blank" ><img src="http://ad2.netshelter.net/ad/ns.tweaktown/general;ppos=ATF;kw=;tile=2;sz=728x90;ord=12345678 9?" border="0" alt="" /></a>

    I bought the gigabyte NVIDIA gts 450 1gb DDR5.

    Removed all old NVIDIA drivers in divice manager, and then, in safe mode, with Driver Cleaner Pro.

    Pluged my new gts 450 card and went to windows. Instaled the drivers. Asked to restart, I did.

    PROBLEM: after driver instalation, it runs until XP login screen, and just before it starts, just crashes (black screen, suddently blue screen, auto reboot)

    I can enter in safe mode. After deleting all NVIDIA drivers I can go to windows, but after installing drivers, the problem persists.

    - tryed drivers from CD, from NIVIDIA site and from Gigabyte site. Same problem everytime.
    - tryed instaling drivers without PhisX, again, it didnt work.
    - Changed screen resolution 8saw that in the forum). still the same.
    - Updated BIOS

    It's all ok when I change back to my old 7600GT

    I'm running in
    INTEL® CORE 2 DUO E6300 1.86GHZ 775 FSB1066 2MB BOX
    ASROCK 775DUAL-VSTA 775D 1066 DDR/DDR2 SATA AGP/PCI-X RAID
    TAKE MS 2x1GB DDR 400 CL3
    600W LOW NOISE GOLD SATA 20/24PIN 12CM FAN
    HD 250GB MAXTOR SATA II 3.0 7200RPM 16MB
    DVD SAMSUNG 16X48X BLACK



    Please help. Dont know more what to do.... Is it the motherboard incompatibility???

  4. #1134
    stasio's Avatar
    stasio is online now GIGABYTE Elite
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    Default Re: Welcome to GIGABYTE Technical Support!

    Which nVidia driver version, Operating system,blue screen code,motherboard compability?
    For your card latest WHQL driver is 260.99.
    Last edited by stasio; 12-17-2010 at 04:45 AM.
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  5. #1135
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    Default Re: Welcome to GIGABYTE Technical Support!

    Which nVidia driver version - 260.99.
    Operating system - XP SP2
    blue screen code - blue screen its too fast, cant read it =/
    motherboard compability? - dont know... I'm using ASROCK 775DUAL-VSTA 775D 1066 DDR/DDR2 SATA AGP/PCI-X RAID. I'm guessing is from this ....

  6. #1136
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    Default Re: Welcome to GIGABYTE Technical Support!

    Mr. Yeh,

    I am having a problem getting my GA-X38-DQ6 motherboard to boot to ANY device. It was working without issue for the past two years, and last night I rebooted to complete an application installation (MotionInJoy, a PS3 controller mapping program) but found that the system now hangs after POSTing. During the POST, all of my SATA hard drives are found, but immediately after that I get a blank screen (no cursor, nothing) and nothing happens. I've checked in the BIOS and it sees all of my hard drives and my SATA DVD drive, and even shows the correct capacity. I also noticed that the only thing I can do when booting is press Delete to go to the system setup. Pressing F9, F12, or Esc does nothing at all. This means I can't even boot to a USB drive. Any thoughts on what might be going on?

    My system specs are:

    Gigabyte GA-X38-DQ6 Motherboard
    Intel Q6600 processor
    Tuniq Tower Heatsink/Fan
    Corsair TWIN2X2048-6400C4 RAM (3x1GB)
    WD 150GB Raptor HDD (SATA)
    WD 500GB Caviar Black HDD (SATA)
    Lite-On DVD (SATA)
    Corsair 620HX PSU
    EVGA 8800GTS 512 Video Card
    Creative X-Fi Fatality Sound Card
    In an Antec 900 Case

    Any assistance would be greatly appreciated- I can't do anything at all with the system in its current condition.

    Thanks!

  7. #1137
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    Default Re: Welcome to GIGABYTE Technical Support!

    These are some things you may want to try.
    I would first try shutting down unplugging the computer then push and hold in the power button on the front panel for 20 seconds. Then plug it in and try it. If no joy you may want to try this. Press delete at first boot. In CMOS setup Load Optimized Defaults. Save and exit. If that don't work follow the instructions in your motherboard manual for clear cmos (page 35 or 34). If you are still having trouble repair Windows. Boot to the Windows 7 or Vista cd and perform a startup repair.
    http://download.gigabyte.ru/manual/m...-x38-dq6_e.pdf

    Code:
    CMOS Setup Utility-Copyright (C) 1984-2007 Award Software
    
    �� Standard CMOS Features         Load Fail-Safe Defaults
    �� Advanced BIOS Features         Load Optimized Defaults
    �� Integrated Peripherals         Set Supervisor Password
    �� Power Management Setup         Set User Password
    �� PnP/PCI Configurations         Save & Exit Setup
    �� PC Health Status               Exit Without Saving 
    �� MB Intelligent Tweaker(M.I.T.)
    Last edited by artdrivers; 12-18-2010 at 10:57 PM.
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  8. #1138
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    Default Re: Welcome to GIGABYTE Technical Support!

    Thank you for the response and suggestions.

    The power button trick had no effect. Neither did using optimized settings, or even failsafe settings. Clearing the CMOS by removing the battery and shorting the terminals also had no effect.

    I am unable to boot to a Windows 7 disk because I can't seem to boot to ANY device. My DVD drive is a SATA drive so I didn't expect that to work (since I can't boot from my SATA HDD's), but I am also unable to boot to a Windows 7 image on a bootable USB drive. The only thing that works during system startup is pressing Delete to enter the system setup. I cannot press F12 to get to the boot menu, or F9/Escape to use the other startup tools.

    For the sake of thoroughness I swapped in a hard drive which has Ubuntu loaded on it and is bootable, and got the same results. The system just hangs after POSTING and never gets to a bootloader or splash screen. I'm thinking there's a problem with the motherboard but I don't know what to do from here.

  9. #1139
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by bogus83 View Post
    Thank you for the response and suggestions.

    The power button trick had no effect. Neither did using optimized settings, or even failsafe settings. Clearing the CMOS by removing the battery and shorting the terminals also had no effect.

    I am unable to boot to a Windows 7 disk because I can't seem to boot to ANY device. My DVD drive is a SATA drive so I didn't expect that to work (since I can't boot from my SATA HDD's), but I am also unable to boot to a Windows 7 image on a bootable USB drive. The only thing that works during system startup is pressing Delete to enter the system setup. I cannot press F12 to get to the boot menu, or F9/Escape to use the other startup tools.

    For the sake of thoroughness I swapped in a hard drive which has Ubuntu loaded on it and is bootable, and got the same results. The system just hangs after POSTING and never gets to a bootloader or splash screen. I'm thinking there's a problem with the motherboard but I don't know what to do from here.
    i dont know whether that bios has native sata port0-3,if it does disable it,then disable all floppy drives from the bios and drive a,and makesure usb legacy support is enabled for your usb to work
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  10. #1140
    Join Date
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    Default Re: Welcome to GIGABYTE Technical Support!

    I just tried what you suggested, with no luck.

    What's interesting is I was able to access the Q-Flash utility from within the system setup screen, and I was able to flash to BIOS to another version (F8) from my USB drive. But I still find it unusual that I can't get to the boot menu by pressing F12 during startup- it's as if I'm not pressing anything at all.

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