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Thread: Welcome to GIGABYTE Technical Support!




  1. #1141
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Welcome to GIGABYTE Technical Support!

    tried with another keyboard? when you flash with q-flash makesure that you dont keep dmi pool data,see if that helps
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  2. #1142
    Join Date
    Dec 2007
    Posts
    8

    Default Re: Welcome to GIGABYTE Technical Support!

    I have tried with multiple keyboards- initially I was using a Logitech Wireless Illuminated Keyboard, which I was surprised to find working in the system setup menu. When I couldn't get into the boot menu with F12, I removed the wireless "Unifying Adapter" and tried again with an older USB Logitech keyboard. I also tried a brand new generic Dell USB keyboard with the same results. I'll try flashing without keeping DMI data now.

    Update: Flashing without DMI data does not appear to have had any effect.

    Additionally, I can confirm that it is not a keyboard issue, because I can hit F12 in the system setup screen (which is the key for "Load CMOS from BIOS". F8 allows mhe to enter Q-Flash, F10 brings up the "Save and Exit Y/N?" dialog, and F11 prompts me to Save CMOS to BIOS. All of these buttons work with all three keyboards that I have (I tested each one to be sure).

    Any other ideas?

  3. #1143
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Welcome to GIGABYTE Technical Support!

    tried booting up in safe mode? tried system restore with the windows disk/dvd?tested another hdd just incase its failed?
    try Xpadder.com if that software was the cause
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  4. #1144
    Join Date
    Dec 2007
    Posts
    8

    Default Re: Welcome to GIGABYTE Technical Support!

    Please see my previous posts. I cannot boot into Safe Mode, the system doesn't even get that far. I cannot load the Windows 7 disk because I cannot get ANYTHING to boot- HDD, CD, DVD, or USB flash drive. I cannot boot any other hard drives either, and I have tried using a hard drive loaded with Ubuntu which is bootable (and working on another computer).

    I don't get a boot error when I start the computer. After the POST shows the devices that it detects (including my HDD's and DVD drive) the screen goes blank and stays that way. All devices have power and all fans are running when this happens. This is the same whether all devices are connected, one HDD at a time, or none at all.

    Just in case I'm not describing this well, let me put it another way: if I disconnect all of my hard drives, the DVD drive, and unplug all USB devices, the system bootup process is the same. The POST completes, and the screen goes blank, and nothing else happens. Wouldn't you normally get "Hard drive not found" or "No boot device found" or something similar if nothing was connected? And wouldn't the system display an error message if a boot file was corrupt or missing, or if the HDD was bad and it couldn't find a boot file?

    It seems to me that the system isn't even getting to the point where it tries to boot from a device. It shows physical connectivity during the POST and then completely fails to proceed.

  5. #1145
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Welcome to GIGABYTE Technical Support!

    yes sorry i didnt flick back to previous comments,you could try leaving cmos/mb batery out overnight just to be 100% sure,i cant think what else it could be other than a faulty mb? idk
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  6. #1146
    Join Date
    Dec 2007
    Posts
    8

    Default Re: Welcome to GIGABYTE Technical Support!

    No worries. I did try removing the battery and shorting the terminals.

    Do you know what part of the motherboard is responsible for initializing the boot process? Is there any kind of diagnostic tool I could use for this board?

  7. #1147
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Welcome to GIGABYTE Technical Support!

    i dont know,does it show the list of devices before it goes to windows bootup? are you running in ide mode not ahci?
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  8. #1148
    Join Date
    Dec 2007
    Posts
    8

    Default Re: Welcome to GIGABYTE Technical Support!

    It does show the list of connected devices correctly, but it doesn't actually get to the Windows bootup at all. Also, in the CMOS Setup tool it shows the devices and the correct capacity amount. I have tried using both IDE and AHCI modes.

  9. #1149
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    You may want to remove the CPU and check all the pins. The pins have different functions. Other than that I'm thinking time for a new motherboard. Although that's just what I think. I don't want to appear misleading. The motherboard seems a little aged from what I've seen in your post #1136. I would be starting there too. I hope you backed up your data. New motherboards usually require clean installs for Windows to work properly.
    http://www.newegg.com/Product/Produc...-433-_-Product
    Then again I don't know if you should stay with a socket 775 or upgrade to the I5 or I7?
    Last edited by artdrivers; 12-19-2010 at 10:45 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  10. #1150
    Join Date
    Dec 2007
    Posts
    8

    Default Re: Welcome to GIGABYTE Technical Support!

    My system is a bit older than I thought, I found the NewEgg invoice from 12/29/2007!

    If it's either bad processor or motherboard, it's time to upgrade. So much for investing my holiday bonus... but at least I'll have some shiny new toys for Christmas!

    Thanks for all the help.

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