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Thread: Welcome to GIGABYTE Technical Support!




  1. #1201
    Join Date
    Aug 2009
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Lsdmeasap View Post
    You'll need to go to CPU-z forum and send a CPU-z dump (Last tab) to the creator of CPU-z so he can either give you a new beta or fix for the next release.
    CPU-Z Official forum - Canardpc.com
    I just sent him the data. (Looks like HWMonitor does have the CPU VCore, but it's labeled CPU instead)
    Gigabyte Z170X-Gaming7 6700k @4.65Ghz, 16GB G.Skill RipJawsV @3240Mhz
    Gigabyte R290 4GB, Samsung 950 Pro, Seagate 6TB + more,
    Corsair H100i GTX, Corsair 750D Air, OCZ-Z850M, Dell UP3216Q

  2. #1202
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    Default Re: Welcome to GIGABYTE Technical Support!

    I recently purchased an eSATAp to HDD cable and was hoping that Gigabyte P67a-UD5 motherboard was providing both 5V and 12V power over the eSATAp connectors on the backplate, however, since my 2.5" drive works, but the 3.5" drive doesn't, I now assume that 12V is not provided.
    Can anyone actually confirm if 12V is present or not?
    Gigabyte Z170X-Gaming7 6700k @4.65Ghz, 16GB G.Skill RipJawsV @3240Mhz
    Gigabyte R290 4GB, Samsung 950 Pro, Seagate 6TB + more,
    Corsair H100i GTX, Corsair 750D Air, OCZ-Z850M, Dell UP3216Q

  3. #1203
    Join Date
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    Default Re: Welcome to GIGABYTE Technical Support!

    eSATA port? NO! eSATAp port? Yes! http://www.delock.de/mail/esatap/esatap.html
    Make sure the eSATAp wire is plugged in a eSATAp port.
    eSATAp Main article: eSATAp
    An eSATAp port (left) and an eSATA port (right)
    1 cable solution. An eSATAp HDD enclosure from DelockeSATAp is also known as Power over eSATA or eSATA/USB Combo. eSATAp port combines the strength of both eSATA (high speed) and USB (compatibility) into a single port. eSATAp devices are now capable of being self powered. On a desktop workstation, eSATAp port can supply 12 V to power up a 3.5" hard disk drive (HDD) or a 5.25" DVD-RW without needing separate power source as compared to eSATA and USB 2.0. On a notebook eSATAp port can supply 5 V to power up a 2.5" HDD/SSD as compared to eSATA. Many notebooks are now equipped with this combo port.
    eSATAp can be implemented in all machines with a spare SATA port. These machines include PC notebooks, desktops, Apple Mac Pro, and Linux or Unix servers. This makes eSATAp an easy, economical, cross platform solution for external storage.
    Example images are at ↓this↓ page.
    Serial ATA - Wikipedia, the free encyclopedia
    Change↓Bios settings↓
    Code:
    Integrated Peripherals
    eXtreme Hard Drive (XHD) [Disabled]
    PCH SATA Control Mode [IDE]
    SATA Port0-3 Native Mode [Enabled]
    USB Controllers [Enabled]
    USB Legacy Function [Enabled]
    USB Storage Function [Enabled]
    Azalia Codec [Auto]
    Onboard H/W 1394 [Enabled]
    Onboard H/W LAN [Enabled]
    } SMART LAN [Press Enter]
    Onboard LAN Boot ROM [Disabled]
    Onboard USB3.0 Controller [Enabled]
    USB3.0 Turbo [Disabled]
    eSATA3 Controller [Enabled]
    eSATA3 Ctrl Mode [IDE]
    SATA3 Firmware Selection [Auto]
    eSATA3 RAID Configuration [Press Enter]
    Some eSATA features must be turned on in BIOS.
    Setting up eSATA and SATA controllers are in section 5 of your motherboard manual.
    ↓Motherboard manual for the ga-p67a-ud5↓
    http://download.gigabyte.ru/manual/m...p67a-ud5_e.pdf
    Last edited by artdrivers; 01-21-2011 at 06:55 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  4. #1204
    Join Date
    Aug 2009
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    Default Re: Welcome to GIGABYTE Technical Support!

    Well, I found the answer. P67a-UD5 only provides eSATAp with 5V ONLY, since it's missing P12/P13 as seen here
    It's too bad, and Gigabyte should definitely upgrade their eSATAp to include these 2 additional pins.
    Gigabyte Z170X-Gaming7 6700k @4.65Ghz, 16GB G.Skill RipJawsV @3240Mhz
    Gigabyte R290 4GB, Samsung 950 Pro, Seagate 6TB + more,
    Corsair H100i GTX, Corsair 750D Air, OCZ-Z850M, Dell UP3216Q

  5. #1205
    Join Date
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    Default Re: Welcome to GIGABYTE Technical Support!

    Back Panel
    Connectors
    1 x PS/2 keyboard/mouse port Š Š
    1 x optical S/PDIF Out connector Š Š
    1 x coaxial S/PDIF Out connector Š Š
    2 x IEEE 1394a ports Š Š
    4 x USB 2.0/1.1 ports Š Š
    4 x USB 3.0/2.0 ports Š Š
    2 x eSATA/USB Combo connectors Š Š
    1 x RJ-45 port Š Š
    6 x audio jacks (Center/Subwoofer Speaker
    I see, so that's why they call it (eSATA/USB Combo).
    Interesting that's good to know. They don't offer the 12v + 5v ports.
    Yeah no metal contacts on the sides of the eSATA/USB Combo ports.
    Gigabyte and other motherboard manufacturers may want to consider (EUHP) in a near future revision eSATA USB hybrid port or a (EUHP)
    It would be nice to be able to connect regular size hard drives without external hard drive enclosures, docking stations, and extra wires or adapters.
    Good find Nhawk
    NO EUHP CONTACTS

    By artdrivers at 2011-01-21
    Last edited by artdrivers; 01-22-2011 at 03:14 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  6. #1206
    Join Date
    Aug 2009
    Posts
    56

    Default Re: Welcome to GIGABYTE Technical Support!

    There seems to be different names for the ports, eSATA/USB combo, EUHP, Power eSATA, but I don't think any of those names implies 12V support unfortunately.
    It seems that 12V support needs to be specifically mentioned (or support for 3.5"/DVD drives)
    Gigabyte Z170X-Gaming7 6700k @4.65Ghz, 16GB G.Skill RipJawsV @3240Mhz
    Gigabyte R290 4GB, Samsung 950 Pro, Seagate 6TB + more,
    Corsair H100i GTX, Corsair 750D Air, OCZ-Z850M, Dell UP3216Q

  7. #1207
    Join Date
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    Location
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    Default Re: Welcome to GIGABYTE Technical Support!

    Nhawk
    Here is a cheap solution and it works on both types for under $20 bucks.
    Newegg.com - Rosewill RX-DU101 2.5" & 3.5" USB 2.0 Docking Station
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  8. #1208
    Join Date
    Jan 2011
    Location
    Canada
    Posts
    23

    Default Re: Welcome to GIGABYTE Technical Support!

    This is weird... Im still having problems with the mobo (p67a-UD5) on COLD BOOT. BIOS F6A.

    Every now and then the mobo would report CLOCKS failed and reverts the memory back to 1333mhz along with the BCLK speed from 100.0mhz to 99.8mhz. The CPU still remains at 49x99.8 ~ 4.9Ghz, only the memory basically and the BCLK gets reverted back to defaults. I think this is BIOS issue for sure because once its running everything is rock solid. I ran Prime95 small FFTs yesterday for 4 hours and no problem. Ran memtest for the memory no problems, it just doesn't want to cold start at these settings...

    ps; I have set QPI/VTT to 1.2v to see if thats the problem. Will report in a few hours.

  9. #1209
    Join Date
    Aug 2009
    Posts
    56

    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by artdrivers View Post
    Nhawk
    Here is a cheap solution and it works on both types for under $20 bucks.
    Newegg.com - Rosewill RX-DU101 2.5" & 3.5" USB 2.0 Docking Station
    With 2TB+ of external storage, USB2.0 is one of the worst solutions unfortunately.
    My last Gigabyte came with this (which I just purchased). I was tempted to buy this instead though, but it was more money and I didn't need more USB ports. (or this with that cable bundled).

    Actually, all I needed from that item I bought is the SATA power on the outside of the computer, since I'll use those eSATA to SATA cables to go from the Gigabyte P67a-UD5 to the HD, and the SATA power will come from that new backplate I just got. Unfortunately, I couldn't find just SATA power bracket sold by itself.
    Last edited by Nhawk; 01-22-2011 at 04:09 AM.
    Gigabyte Z170X-Gaming7 6700k @4.65Ghz, 16GB G.Skill RipJawsV @3240Mhz
    Gigabyte R290 4GB, Samsung 950 Pro, Seagate 6TB + more,
    Corsair H100i GTX, Corsair 750D Air, OCZ-Z850M, Dell UP3216Q

  10. #1210
    Join Date
    Aug 2009
    Posts
    56

    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Tordon View Post
    This is weird... Im still having problems with the mobo (p67a-UD5) on COLD BOOT. BIOS F6A.

    Every now and then the mobo would report CLOCKS failed and reverts the memory back to 1333mhz along with the BCLK speed from 100.0mhz to 99.8mhz. The CPU still remains at 49x99.8 ~ 4.9Ghz, only the memory basically and the BCLK gets reverted back to defaults. I think this is BIOS issue for sure because once its running everything is rock solid. I ran Prime95 small FFTs yesterday for 4 hours and no problem. Ran memtest for the memory no problems, it just doesn't want to cold start at these settings...

    ps; I have set QPI/VTT to 1.2v to see if thats the problem. Will report in a few hours.
    I think you can stick to 1.05 or 1.12 at the most (some people even lowered it below 1.05). I've had issues with board sometimes reverting as well for no reason...I think it's a bit too sensitive at this point. Try F6d BiOS.
    Gigabyte Z170X-Gaming7 6700k @4.65Ghz, 16GB G.Skill RipJawsV @3240Mhz
    Gigabyte R290 4GB, Samsung 950 Pro, Seagate 6TB + more,
    Corsair H100i GTX, Corsair 750D Air, OCZ-Z850M, Dell UP3216Q

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