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Thread: Welcome to GIGABYTE Technical Support!




  1. #1291
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    Default Re: Welcome to GIGABYTE Technical Support!

    Hello! I have a gigabyte P55 USB3 running Windows 7 Pro, 8 GB of OCZ Technology 4GB DDR3 PC3-8500 240-pin DIMM Gold Low Voltage Desktop Memory, Seagate Barracuda 7200.11 ST31500341AS 1.5TB. Every time the computer sits overnight or for an extended number of hours, upon boot up, post bios, I get a flashing white cursor on black screen in the upper left hand corner of screen. But as soon as I re-boot, the OS starts up like normal. AFter that, the unit boots up perfectly every time. It only appears to happen when the unit is cold?? Any ideas? Thanks!
    Last edited by tributemd; 04-15-2011 at 05:22 AM.

  2. #1292
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    What BIOS are you using? Do you have the memory setup manually?

    On the Advanced BIOS page can you please set your 1, 2, 3 boot order to HDD, Nothing, Nothing and see if that corrects the issue. This is just a thought, the main problem is likely a buggy BIOS or you need to adjust your settings.

    Since you mention it only happens when cold, you may want to test each stick one at a time while cold, so test with one stick each morning or after the PC has set for 6-8 hours. That way you can see if one stick is causing this by itself.

  3. #1293
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    Default Re: Welcome to GIGABYTE Technical Support!

    GA-890GPA-UD3H
    BIOS 7-23-10 RS880D-SB850-7A66BG0JC-00
    MEM 4 GIG
    PHENOM II X 4

    The question I have is how do I turn on all of the USB ports on the MB. I have the 2 in the front and the 2 rear USB 2 ports but can not figure out how to turn on the 2 USB 3 ports. I am sure it is a BIOS setting but which one?

  4. #1294
    Chike is offline Senior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Scooter209 View Post
    GA-890GPA-UD3H
    BIOS 7-23-10 RS880D-SB850-7A66BG0JC-00
    MEM 4 GIG
    PHENOM II X 4

    The question I have is how do I turn on all of the USB ports on the MB. I have the 2 in the front and the 2 rear USB 2 ports but can not figure out how to turn on the 2 USB 3 ports. I am sure it is a BIOS setting but which one?
    Untegrated Peripherals, Onboard USB 3.0 Controller but it should be enabled by default.
    BIOS version is normaly Fxx, if you disable Full Screen LOGO in Advanced BIOS Features you should see it during post 3 lines below top lef corner of the screen.
    Board revision is printed on the PCB at the corner above the far PCI slot, I/O panel side.

  5. #1295
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    Default Re: Welcome to GIGABYTE Technical Support!

    please help me im thinking if my board is defective or not

    i already reinstalled my on/off charge because i swapped my old ud4 for a b3 stepping one
    then it turned out that when i shut down my computer my front usb isnt charging my usb device that is plug in Front USB1 in the board

  6. #1296
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    Default Re: Welcome to GIGABYTE Technical Support!

    GA-P67A-UD4-B3
    http://download.gigabyte.ru/manual/m...-b3_v1.1_e.pdf
    Did you try it with the desktop in sleep mode?
    Look at page 28 of your motherboard manual.
    When the system is in S4/S5 mode, only the USB ports routed to the F_USB1 header can support the ON/OFF Charge function.
    You might want to make sure it is connected to the F_USB1 header on the motherboard. Thats if you are using the front panel USB. Also check the Integrated Peripherals in Bios to make sure the USB functions are set properly. Try switching them to disabled Auto or Enabled.
    You may want to try the system Power Scheme in the S4/S5 mode.
    You may want to be sure the USB device is plugged into the F_USB1 Header not F_USB2 or F_USB3
    USB  Chipset:
    - Up to 14 USB 2.0/1.1 ports (8 on the back panel, 6 via the USB brackets
    connected to the internal USB headers)
     2 x Renesas D720200 chips:
    - Up to 4 USB 3.0/2.0 ports (2 on the back panel, 2 via the USB brackets
    connected to the internal USB headers)
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  7. #1297
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    Apr 2011
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by artdrivers View Post
    GA-P67A-UD4-B3
    http://download.gigabyte.ru/manual/m...-b3_v1.1_e.pdf
    Did you try it with the desktop in sleep mode?
    Look at page 28 of your motherboard manual.

    You might want to make sure it is connected to the F_USB1 header on the motherboard. Thats if you are using the front panel USB. Also check the Integrated Peripherals in Bios to make sure the USB functions are set properly. Try switching them to disabled Auto or Enabled.
    You may want to try the system Power Scheme in the S4/S5 mode.
    You may want to be sure the USB device is plugged into the F_USB1 Header not F_USB2 or F_USB3


    will try that s4/s5 mode and BTW i already connected my front usb in F_USB1 and still it isnt working

  8. #1298
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    Default Re: Welcome to GIGABYTE Technical Support!

    update:

    its only working in sleep mode not when i fully shut down my entire system
    but before i swap my board into B3 stepping my on/off charge still works even if
    i fully shut down my system

  9. #1299
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    Default Re: Welcome to GIGABYTE Technical Support!

    i guess i solved my own problem
    i turned off the erp support in my bios then i tried turning off my pc
    and it works

  10. #1300
    Join Date
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    Default Re: Welcome to GIGABYTE Technical Support!

    Way to go on finding an adequate solution to your problem. You just may have solved the problem for others as well.
    ErP Support allows S5 power state which will provide power to the F_USB1 jack on the motherboard when the power is off. By default the ErP Support is disabled. You can find it, and enable it in your BIOS under Power Management Setup. This function is also used for other USB and Bluetooth functions. After enableing it in BIOS save and exit. Now allow the restart and then when you shutdown the power will be their.
    F_USB1 jack is a double USB connection, so it can run 2 front USB ports.
    ErP Support
    Determines whether to let the system consume less than 1W power in S5 (shutdown) state. (Default: Disabled)
    Note: When this item is set to Enabled, the following four functions will become unavailable:
    PME event wake up, power on by mouse, power on by keyboard, and wake on LAN.
    On/Off Charge Technology

    GIGABYTE On/Off Charge technology allows you to charge your iPhone, iPad and iPod Touch regardless of whether your PC is on, in standby mode or even off. A derivative of GIGABYTE's highly acclaimed 3x USB Power feature, On/Off Charge enables devices to draw more current from GIGABYTE motherboard USB ports than standard USB ports allow, so that charging from your PC can be as fast as with a charger.

    Note: Due to certain mobile phone limitations, users may need to connect the mobile phone to their PC before the PC enters S4/S5 mode to enable a quick charge from non On/Off Charge USB ports. Charging results may vary by model.
    GIGABYTE ON/OFF Charge
    Last edited by artdrivers; 04-25-2011 at 07:40 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


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