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Thread: Welcome to GIGABYTE Technical Support!




  1. #131
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    Default Re: Welcome to GIGABYTE Technical Support!

    Well, thanks for the advices so far. Apparently, after updating BIOS, and reinstalling OS, everything works smooth (so far). I hope it will stay that way and I won't have to come cry the technical issues over here, though it's kinda fun :P I disabled one ethernet in BIOS and no more conflicts. After installing the OS, it works like a wonder. I do have a final "bug" on my mind: the temperature I saw in BIOS and after installing that DMI software. Should we go for another case, a more ventilated one, and while we are that, should we buy a new source for it? We have a 750W Corsair, as I said in my first post.
    Thank you

  2. #132
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    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    Great to hear you are all fixed up!!

    DMI software? What is that, and what temps did you see

  3. #133
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    Default Re: Welcome to GIGABYTE Technical Support!

    On the MB's DVD (the one with the drivers) there are some utility software and one of them shows temps of the cpu. This software showed a 44 degree temp on the cpu and in BIOS I saw a 56 degree temp at the whole system feature. It's not a threat (yet, at least) but it does concern me a bit. Thanks

  4. #134

    Default Re: Welcome to GIGABYTE Technical Support!

    Hi i just got/put together a new pc, i finished putting it all together and turned it on and...nothing. The Phase leds are all lit up..the case fan and the cpu fan jiggle for just a moment then go dead. im attempting to start it up with just 2 gigs of RAM OCZ 1066. my processor is quad core Q6600 2.4 GHz, and my Gigabyte motherboard is model GA-EP45-UD3R/UD3, 500W powersupply, western digital 1 TB hdd, geforce 9600 vid card. i tested the videocard in another machine and it works fine. Still need to try to swap out the ram. Cant test the mother board or the cpu since i have nothing else to put them in. Thanks for your time.

  5. #135
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    Default Re: Welcome to GIGABYTE Technical Support!

    I'm no wizard or anything, but I'd suggest you to get a RAM module from other machine or someone and test with them on your system. And try to test ur CPU on another machine like you did with your VGA card. If ur CPU works fine and that ram module can't boot your system, the only thing left is ur power supply. I'd clear CMOS if you haven't that already :P

  6. #136
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    Question Re: Welcome to GIGABYTE Technical Support!

    Hi Janus, or anyone else who might help,

    I have just assembled a new system from the following components:

    o Gigabyte GA-MA78GM-D2SH rev 1.0 motherboard
    o AMD Athlon 4850e AM2 45W Dual Core CPU
    o 2x 2GB (matched pair) Patriot PC2-6400 C4 Viper Extreme Performance RAM
    o Antec Minuet case with 350W power supply

    The board has integrated video (AMD 780G)

    I have assembled my own PCs every few years without any probs. However, each time I do, the various standards have moved on a bit so there is always a possibility of making a mistake. I read the installation guides (motherboard and case) before starting and have re-read them carefully again.

    When switched on, there is a repeating beep sequence that is not in any Gigabyte or Award BIOS documentation I can find, and no other sign of life, except the CPU fan is spinning and the power LED illuminated. There is no video signal at all, digital or analog.

    There are 3 - sometimes 4 - beeps with pauses inbetween, followed by what sounds like two shorter beeps in quick succession. A whole sequence takes about 15 seconds. The beeps last about 1 second, and the pauses about 3-4 seconds. I suppose it could actually be the "continuous short beeps" (power problem) or the "continuous long beeps" (graphics card error - there isn't one). I have a recording but this forum won't let me upload it.

    Isn't it about time mainboards spoke in a tinny voice instead of beeping at you?

    Anyway, both the 4-pin +12V and 24-pin ATX supplies are connected to the board. I have a multitester if anyone can suggest some good things to test. But please spell it out.. what to put the red probe on and what to put the black one on... ;-)

    To try to isolate the problem, I have reseated the CPU, the RAM (and tried it without - same beep sequence), and have now got everything disconnected except the power, speaker, keyboard and video, with the board sat on a plastic sheet to ensure there is no shorting on the case. Result - exactly the same as before.

    I have reset the CMOS by removing the battery for a few minutes and replacing it.

    I have tried it with no memory, and with each stick in turn on its own - same result.

    The place I bought the components from is one of those pile 'em high, sell 'em cheap places, so their customer service isn't great. If I can at least isolate the problem, it will help me to get a return code to replace the faulty component, if there is one.

    Thanks!
    Dave
    Last edited by dmarti14; 01-10-2009 at 01:33 AM.

  7. #137
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    Default Re: Welcome to GIGABYTE Technical Support!

    Hey there, just built a i7 system around a EX58-UD5 mobo, and everything is working perfect right now except for one minor problem, though it might just be cosmetic? During post, and in the bios, it's reporting 4gb of memory. On one boot it even showed only 2GB of RAM. In windows and cpu-Z, it's showing the full 6gb, which I guess is all that matters...but still, just want to confirm this is a bios reporting bug and has no effect on my computer's performance.

    P.S. currently using F5c bios, but motherboard shipped with F3 bios and both displayed the exact same issue.

    Appreciate any insight into this glitch.
    i7 2600K | Gigabyte G1 Sniper2 Z68 | 16gb Mushkin PC3-17000 Blackline | XFX 6990 | Corsair AX 1200 | Crucial M4 256GB (Boot), Caviar Black 1GB (games), Caviar Green 2GBx2 (storage) | Samsung S27A850D | Lian-Li PC-V2120X

  8. #138
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by d3nv3r View Post
    On the MB's DVD (the one with the drivers) there are some utility software and one of them shows temps of the cpu. This software showed a 44 degree temp on the cpu and in BIOS I saw a 56 degree temp at the whole system feature. It's not a threat (yet, at least) but it does concern me a bit. Thanks
    Ahh you mean EasyTune eh, well in the BIOS certain Power features are not in effect that are/may be in windows. That may be why you see higher temps in the BIOS vs windows. Please use Everest for voltages/temps and CoreTemp or RealTemp to check your Core temps

    Quote Originally Posted by rubberkidney View Post
    Hi i just got/put together a new pc, i finished putting it all together and turned it on and...nothing. The Phase leds are all lit up..the case fan and the cpu fan jiggle for just a moment then go dead. im attempting to start it up with just 2 gigs of RAM OCZ 1066. my processor is quad core Q6600 2.4 GHz, and my Gigabyte motherboard is model GA-EP45-UD3R/UD3, 500W powersupply, western digital 1 TB hdd, geforce 9600 vid card. i tested the videocard in another machine and it works fine. Still need to try to swap out the ram. Cant test the mother board or the cpu since i have nothing else to put them in. Thanks for your time.
    Please try with only one stick of ram. Have you tested this ram with memtest86+ to be sure it is not DOA? Test in another board if you can, if not use yours if you can >>>
    Memtest86+

    If you still have no luck, please try Clearing your CMOS, In Post #2 here I have outlined my suggested method >>

    http://forums.tweaktown.com/f69/bios...h-guide-27576/
    Quote Originally Posted by dmarti14 View Post
    Hi Janus, or anyone else who might help,

    I have just assembled a new system from the following components:

    o Gigabyte GA-MA78GM-D2SH rev 1.0 motherboard
    o AMD Athlon 4850e AM2 45W Dual Core CPU
    o 2x 2GB (matched pair) Patriot PC2-6400 C4 Viper Extreme
    Performance RAM
    o Antec Minuet case with 350W power supply

    The board has integrated video (AMD 780G)

    I have assembled my own PCs every few years without any probs. However, each time I do, the various standards have moved on a bit so there is always a possibility of making a mistake. I read the installation guides (motherboard and case) before starting and have re-read them carefully again.

    When switched on, there is a repeating beep sequence that is not in any Gigabyte or Award BIOS documentation I can find, and no other sign of life, except the CPU fan is spinning and the power LED illuminated. There is no video signal at all, digital or analog.

    There are 3 - sometimes 4 - beeps with pauses inbetween, followed by what sounds like two shorter beeps in quick succession. A whole sequence takes about 15 seconds. The beeps last about 1 second, and the pauses about 3-4 seconds. I suppose it could actually be the "continuous short beeps" (power problem) or the "continuous long beeps" (graphics card error - there isn't one). I have a recording but this forum won't let me upload it.

    Both the 4-pin +12V and 24-pin ATX supplies are connected to the board. I have a multitester if anyone can suggest some good things to test. But please spell it out.. what to put the red probe on and what to put the black one on... ;-)

    To try to isolate the problem, I have reseated the CPU, the RAM (and tried it without - same beep sequence), and have now got everything disconnected except the power, speaker, keyboard and video, with the board sat on a plastic sheet to ensure there is no shorting on the case. Result - exactly the same as before.

    I have reset the CMOS by removing the battery for a few minutes and replacing it.

    I have tried it with no memory, and with each stick in turn on its own - same result.

    The place I bought the components from is one of those pile 'em high, sell 'em cheap places, so their customer service isn't great. If I can at least isolate the problem, it will help me to get a return code to replace the faulty component, if there is one.

    Thanks!
    Dave
    Please try clearing your CMOS with the method I outlin here in post # 2, then try with only one stick of ram >>>
    http://forums.tweaktown.com/f69/bios...h-guide-27576/

    Have you or can you test this ram one by one in another system, if so please run 5 full passes on each stick to be sure you do not hav faulty ram >>
    Memtest86+

    Then if still no luck, I would try removeing the CPU and insepcting the socket for bent pins, and then reinstall the CPU and try again

    Quote Originally Posted by gFiz View Post
    Hey there, just built a i7 system around a EX58-UD5 mobo, and everything is working perfect right now except for one minor problem, though it might just be cosmetic? During post, and in the bios, it's reporting 4gb of memory. On one boot it even showed only 2GB of RAM. In windows and cpu-Z, it's showing the full 6gb, which I guess is all that matters...but still, just want to confirm this is a bios reporting bug and has no effect on my computer's performance.

    P.S. currently using F5c bios, but motherboard shipped with F3 bios and both displayed the exact same issue.

    Appreciate any insight into this glitch.
    See this, and see if you have a bent pin >>
    http://forums.tweaktown.com/f69/only...60/#post278516

  9. #139
    Join Date
    Jan 2009
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    4

    Default Re: Welcome to GIGABYTE Technical Support!

    Greetings all Gigabyters,

    Hope someone can suggest a way around this little boot-glitch I seem to have.
    All mboard and system specs are below my narrative. Thanks for any suggestions.

    On Page 6 of this mobo manual, Section 2-1, Startup Screen, it describes how to turn off the "SATA is found running in IDE MODE" by pressing "N" for NO and to stop showing this message. Please tell me how to get this to actually work. I do not want to use AHCI mode. The "N" has been pressed over 10 times at varying points in the boot time and this message continues to show up and halt/stop the boot process.
    Thanks.
    Craig

    ---
    Motherboard Model: GA-E7AUM-DS2H (rev. 1.0)
    M/B Rev : 1.0
    BIOS Ver : F1
    Serial No. : SN085000025668
    Purchase Dealer : Newegg
    VGA Brand : Nvidia Model : NV GeForce 9400
    CPU Brand : Intel Model : E8400 Speed : 3.2 GHz
    Operation System : Win XP SP : 3
    Memory Brand : Corsair Type : DDRII
    Memory Size : 2 GB Speed : 800MHz

  10. #140
    Join Date
    Jan 2009
    Posts
    4

    Default Re: Welcome to GIGABYTE Technical Support!

    Hi there,
    Did you hear any bios error beeps? Usually a long beep followed by a short beep indicates a memory stick problem.
    CB27

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