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Thread: Welcome to GIGABYTE Technical Support!




  1. #1461
    stasio's Avatar
    stasio is offline GIGABYTE Elite
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    Default Re: Welcome to GIGABYTE Technical Support!

    Before you replace board,try to switch BIOS to Backup.
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  2. #1462
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by stasio View Post
    Before you replace board,try to switch BIOS to Backup.
    Yeah I tried that also. Same result.

    Thanks for all your suggestions it is much appreciated.

    I have a new one being delivered tomorrow and this one is being picked up.

    Round 2 will begin tomorrow evening!

    Apart from the problems the board looks a cracking bit of kit for the money. Looking forward to getting into the Bios!

  3. #1463
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    Default Re: Welcome to GIGABYTE Technical Support!

    Just a thought? 2 motherboards with the same results sounds to me like it is something other than the motherboard. Try other wire configureration or other wires at least to test the wires on the windows xp board.
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  4. #1464
    farshad is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    I just bought a Gigabyte Z68x-ud3h-b3 matched with a i5 2500k and I am having no luck getting this system up and running. I have built over a dozen systems in the past and this one is giving me nightmares. My ssd drive and optical drive show up in the bios and upon POST but the system hangs during the "Installing Operating System..." near the end. I know it is not the disc as I have tried another disc and it hung in the exact same spot and I have used that disc a month ago on my trusty q6600. I have tried using the ssd in other ports. I have tried unplugging all the USB devices except the mouse, I have tried switching the mouse into other ports. From where I am sitting it just seems like some sort of sata port issue or mix up and a very shady bios. Both drives show up in the BIOS and POST and all the hardware shows up in the BIOS but it just hangs while trying to install the OS. I am frustrated to no end with this motherboard and I have always used Gigabyte motherboards but if I can't get it up and running by the end of this weekend I am DONE with gigabyte and will never use another one of their boards.

    If anyone can help me with this I would greatly appreciate it.

  5. #1465
    farshad is offline Junior Member
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    Default Re: Xpress Recovery has trashed my PC

    Quote Originally Posted by Sledge View Post
    Hi There,

    I've come to this forum tearing my hair out. I had a Blue Screen error and decided to run my Windows 7 System Restore to an earlier point before my BSOD. To my horror I have found that Xpress Recovery will not let me boot from my CD. No matter how I set the boot order, or clear CMOS. In frustration I even decided to blow my current OS away and start again, by low level formatting my HDDs. I end up in a permanent loop on reboot that the system wants to start from Xpress Recovery. I even tried a spare HDD that had no OS installed and the system still wants to load this F' ing Xpress Recovery. I thought Xpress Recovery made a hidden partition on the First HDD, but this doesn't seem to be the case as per my previous sentence.

    This thing appears to be worse than a virus, I can see no way of performing a clean Windows 7 install if I can't even boot from my DVD. Google searches haven't turned up how to remove it. I have raised a query with gigabyte tech support (and of course no reply). It seems that I now have a totally unrecoverable system. Does anyone know how to kill this thing? If there is no official fix from Gigabyte, this would be tantamount to deliberately sabotaging a system hiding under the cloak of Xpress Recovery being a tool to help protect you against data loss ie a VIRUS!!!

    FYI my mobo is a GA870A-UD3.

    thanks in advance.

    Rod
    This is similar to my issue but I am not having the dreaded bootloop issue. I just can't get windows to load onto my god dammed ssd for the life of me no matter how I set my boot priority...1st boot cd....1st boot pioneer dvd...nothing is working.

  6. #1466
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    Default Re: Welcome to GIGABYTE Technical Support!

    IDE or AHCI mode?
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  7. #1467
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    Default Re: Welcome to GIGABYTE Technical Support!

    +1 ^ try setting sata controller to IDE mode some older DVD drives dont like AHCI mode. If that works then your good to go or other wise look on newegg for a new DVD burner for $20 or less.
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  8. #1468
    farshad is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by stasio View Post
    IDE or AHCI mode?
    I have tried both with no luck. There are so many different SATA ports and SATA options in the bios it is crazy. I have tried PCH SATA control mode IDE/AHCI, I have tried Gsata3 disabled/enabled as well as Esata. It seems like I have tried every possible option but the USB install....which is my next step.

  9. #1469
    stasio's Avatar
    stasio is offline GIGABYTE Elite
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    Default Re: Welcome to GIGABYTE Technical Support!

    Operating System (Win 7?) fresh install or ?
    Did you connect the L-shaped end of the SATA cable to your SATA hard drive and other end to SATA3_0(1)(White)?
    Do not connect DVD drive until boot in OS.
    Last edited by stasio; 07-22-2012 at 12:42 AM.
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    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
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  10. #1470
    farshad is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Acebmxer View Post
    +1 ^ try setting sata controller to IDE mode some older DVD drives dont like AHCI mode. If that works then your good to go or other wise look on newegg for a new DVD burner for $20 or less.
    I never thought of this but it actually makes sense because the light on the dvd drive lights up after posting and then again just before it hangs....

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