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Thread: Welcome to GIGABYTE Technical Support!




  1. #1581
    stasio's Avatar
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Christa Carléne Jakobsen View Post
    Can someone help me?

    I have a gigabyte ga x79-ud7, and when i turn it on, the splash screen comes up, but i can't get into BIOS. After a while the black screen with the white, blinking line in the corner comes up, but nothing happens afterwards.
    I've tried to use other RAM, but the same problem occurs. I get the debug led code "2b", which is "memory initialization". And i have no idea what it means.
    I have also a buzzing sound in the power supply. Can this be my problem?
    Any chance to replace PSU?
    Will be more helpfull ,if we know your detailed specification.

    Quote Originally Posted by ericgl View Post
    Gigabyte support / Stasio / AceBMXR,
    Are you still have your old RAM?
    What is your GPU voltage in AUTO?
    Try to replace 2 RAM sticks in same or different channel (check if RAM contacts is clean).
    Other then Memtest86+,you can test your RAM also with Memtest86 v4.3.0 (DOS) or MemTest 4.0 (Windows).
    Last edited by stasio; 07-14-2013 at 06:28 AM.
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

  2. #1582
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    Default Re: Welcome to GIGABYTE Technical Support!

    Hi I need some help with a h61ma-d3v rev 2.1
    Upgrading my htpc. I had an asus p8h61-m lx3 but had issues running 2 digital now picex1 quad tuner cards.

    I had to upgrade to F6 bios as system would not post with a g210 gpu and 3 x digital now pciex1 quad tuner cards.

    After gettings windows installed I cannot find the ahci sleep settings in bios. The manual says its there but it isn't. I even downgraded to F5 and still can't find it?

    Help

  3. #1583
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    Default Re: Welcome to GIGABYTE Technical Support!

    It's hard to say ......any S3 in BIOS (manual) Peripherals or Power Management.

    Edit:
    Try to press CTRL+F1 in BIOS .......maybe old fashion BIOS......hidding additional setting.
    Last edited by stasio; 07-14-2013 at 11:47 AM.
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

  4. #1584
    ericgl's Avatar
    ericgl is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by stasio View Post

    Are you still have your old RAM?
    What is your GPU voltage in AUTO?
    Try to replace 2 RAM sticks in same or different channel (check if RAM contacts is clean).
    Other then Memtest86+,you can test your RAM also with Memtest86 v4.3.0 (DOS) or MemTest 4.0 (Windows).
    Stasio,
    Here's what I tried next:
    1. Changed all settings in BIOS to stock speeds - CPU at stock, GPU at stock and 16GB RAM with XMP profile2 1600MHz.
    All voltages set to AUTO.
    Booted to Win7, and I still see those flickers/glitches in videos.

    2. While still at stock speeds and voltages, I shut-down the system and replaced between the RAM sticks (switched between the two), still in Dual Channel mode.
    This didn't help. Flickers still show up.

    3. I ran a complete memtest and the 16GB RAM passed all tests. No problems at all.

    4. I've updated BIOS to F16c mod4, and graphics driver to v9.18.10.3214.
    Flickers still show up in videos. Also in Chrome browser, but much less frequent.

    Next, I will try to work with each RAM stick (pull out one of them), and see what happens.
    If you have any other suggestions...
    GA-Z77X-UD5H rev. 1.0
    BIOS F16c mod with UBU 1.37
    Intel MEI FW v8.1.65.1586 + MEI driver v11.0.0.1166

    2x 4GB Kingston HyperX Blu DDR3 @ 1632MHz, 9-9-9-24-1T, 1.65V, Dual channel +

    2x 8GB Kingston HyperX Beast DDR3 @ 1632MHz, 9-9-9-24-1T, 1.65V, Dual channel (24GB total)

    i5-3570K @ 4.5GHz @ 4 Cores (BCLK 102.26MHz, x44 multiplier) - air cooled.
    Max Intel XTU Score: 780
    Intel 520 120GB SSD - Win7 Pro SP1 x64 en-US
    Antec VP450P 450W PSU (4+4 power for CPU)
    1x LG IPS236 23" LCD monitors (DVI) running at 1920x1080.
    1x Dell U2713H 27" LCD monitor (miniDP) running at 2560x1440.

  5. #1585
    stasio's Avatar
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    Default Re: Welcome to GIGABYTE Technical Support!



    PSU model?
    CPU socket supply you have 4 pin or 4+4?
    Any additional monitoring software running in shadow?......did you check DPC Latency for any spikes.....
    Still got old RAM or sold?
    Tried 1.0V for GPU?..........

    Edit:
    Try to "google" more.....
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

  6. #1586
    ericgl's Avatar
    ericgl is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Stasio,

    I have just tested each RAM stick on its own (in slot DDR3_1, which is the farthest from the CPU).
    In both cases, there is no flicker at all. This confirms that the RAM kit is good.

    My PSU is Antec VP450P 450W, which is plenty for my system.
    There is no external graphics card, only Intel GPU used, and only one SSD and one HDD.

    CPU socket supply has 4+4 .

    DPC latency checked - everything in the green, so no problem.

    Still got my "old" RAM, but I'd much rather use the new 16GB RAM kit.

    There are many settings in BIOS for GPU voltage, so I haven't touched this setting yet.
    Which one should I change from AUTO to 1.0V?
    Here are screen shots from my BIOS and one I took during testing, please advise which one:
    Testing: View image: system test
    BIOS 1: http://s14.postimg.org/efuk3pjnl/130714105307.jpg
    BIOS 2: View image: 130714105329
    BIOS 3: http://s21.postimg.org/52v4667pj/130714105338.jpg
    BIOS 4: http://s17.postimg.org/4zowy2phr/130714105344.jpg
    GA-Z77X-UD5H rev. 1.0
    BIOS F16c mod with UBU 1.37
    Intel MEI FW v8.1.65.1586 + MEI driver v11.0.0.1166

    2x 4GB Kingston HyperX Blu DDR3 @ 1632MHz, 9-9-9-24-1T, 1.65V, Dual channel +

    2x 8GB Kingston HyperX Beast DDR3 @ 1632MHz, 9-9-9-24-1T, 1.65V, Dual channel (24GB total)

    i5-3570K @ 4.5GHz @ 4 Cores (BCLK 102.26MHz, x44 multiplier) - air cooled.
    Max Intel XTU Score: 780
    Intel 520 120GB SSD - Win7 Pro SP1 x64 en-US
    Antec VP450P 450W PSU (4+4 power for CPU)
    1x LG IPS236 23" LCD monitors (DVI) running at 1920x1080.
    1x Dell U2713H 27" LCD monitor (miniDP) running at 2560x1440.

  7. #1587
    stasio's Avatar
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    Default Re: Welcome to GIGABYTE Technical Support!

    Can you just try to flash BIOS back....F14 or F8.

    In HWiNFO sensor page......down you can found GPU Vcore voltage or in AIDA64 sensor page.

    http://i3.aijaa.com/b/00791/12440247.jpg
    Last edited by stasio; 07-14-2013 at 06:35 PM.
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

  8. #1588
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    Default Re: Welcome to GIGABYTE Technical Support!

    Stasio,

    Now I'm back to 16GB (both new RAM sticks installed).
    Also, overclocked the system again (here's a screenshot of AIDA64 mem benchmark).

    HWinfo sensors:
    Top of window - http://s15.postimg.org/vm46izzuj/screenshot_3.png
    Bottom of Window - http://s15.postimg.org/3ojylk01n/screenshot_4.png

    AIDA64 sensor page:
    http://s15.postimg.org/l2z4wpquz/screenshot_2.png

    So what do you think I should change in BIOS regarding GPU voltage?
    GA-Z77X-UD5H rev. 1.0
    BIOS F16c mod with UBU 1.37
    Intel MEI FW v8.1.65.1586 + MEI driver v11.0.0.1166

    2x 4GB Kingston HyperX Blu DDR3 @ 1632MHz, 9-9-9-24-1T, 1.65V, Dual channel +

    2x 8GB Kingston HyperX Beast DDR3 @ 1632MHz, 9-9-9-24-1T, 1.65V, Dual channel (24GB total)

    i5-3570K @ 4.5GHz @ 4 Cores (BCLK 102.26MHz, x44 multiplier) - air cooled.
    Max Intel XTU Score: 780
    Intel 520 120GB SSD - Win7 Pro SP1 x64 en-US
    Antec VP450P 450W PSU (4+4 power for CPU)
    1x LG IPS236 23" LCD monitors (DVI) running at 1920x1080.
    1x Dell U2713H 27" LCD monitor (miniDP) running at 2560x1440.

  9. #1589
    ericgl's Avatar
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    Default Re: Welcome to GIGABYTE Technical Support!

    Stasio,
    I have an update regarding the flickering issues:
    No matter what I tried, I couldn't get rid of the flickers using the 16GB Kingston HyperX Beast kit.
    So I decided "what the heck", let's try adding the older 8GB RAM kit in the remaining 2 slots and see what happens.
    Since the 8GB RAM kit is rated at 1600MHz @ 9-9-9-24-1T @ 1.65V, that's what I set in BIOS (for the entire 24GB RAM).
    Then I booted into Windows, and played a few videos....To my surprise, there are no more flickers!

    So, even though I'm running at lower speed RAM right now (1600MHz), my system is flicker-free and I have 24GB total.
    This is probably the best solution I can think of.

    Intel (and Gigabyte) should still be looking at the issue, and offer a fix for the "beast".
    I'll be on the look-out...
    Last edited by ericgl; 07-17-2013 at 03:52 PM.
    GA-Z77X-UD5H rev. 1.0
    BIOS F16c mod with UBU 1.37
    Intel MEI FW v8.1.65.1586 + MEI driver v11.0.0.1166

    2x 4GB Kingston HyperX Blu DDR3 @ 1632MHz, 9-9-9-24-1T, 1.65V, Dual channel +

    2x 8GB Kingston HyperX Beast DDR3 @ 1632MHz, 9-9-9-24-1T, 1.65V, Dual channel (24GB total)

    i5-3570K @ 4.5GHz @ 4 Cores (BCLK 102.26MHz, x44 multiplier) - air cooled.
    Max Intel XTU Score: 780
    Intel 520 120GB SSD - Win7 Pro SP1 x64 en-US
    Antec VP450P 450W PSU (4+4 power for CPU)
    1x LG IPS236 23" LCD monitors (DVI) running at 1920x1080.
    1x Dell U2713H 27" LCD monitor (miniDP) running at 2560x1440.

  10. #1590
    stasio's Avatar
    stasio is online now GIGABYTE Elite
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    Default Re: Welcome to GIGABYTE Technical Support!

    I am happy....at least you found "partially" solution for your problem......
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

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