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Thread: Welcome to GIGABYTE Technical Support!




  1. #1611
    stasio's Avatar
    stasio is online now GIGABYTE Elite
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by 1onn View Post
    I am using and HDMI cable but it's already plugged into the MoBo.
    Unpluged the video card and tried but still nothing.
    However i have discovered that the PC dose actually boot up with or without the video card, but it takes over twenty minutes! could this be a problem with SSD?
    Thanks for bearing with me!
    really appreciate it.
    Yea,maybe....check your drives (all),unplug everyting from USB ports except keyboard and mouse....
    Any additional cards?
    Check your PSU connection also (noted on a few forums that Corsair 760i and 860i,are not compatible with GB Z87).
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

  2. #1612
    1onn is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Hi,
    so unplugged all my drives and reconnected the ssd and tried it in a different port, powered on... and it booted up straight away!
    So I'm pretty sure it was just a faulty sata port, which is kinda annoying since the board is only a week old but hey just happy to have it working :D
    thanks again for all your interest

  3. #1613
    stasio's Avatar
    stasio is online now GIGABYTE Elite
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by 1onn View Post
    Hi,
    so unplugged all my drives and reconnected the ssd and tried it in a different port, powered on... and it booted up straight away!
    So I'm pretty sure it was just a faulty sata port, which is kinda annoying since the board is only a week old but hey just happy to have it working :D
    thanks again for all your interest
    Nice,that you discover slow boot reason......
    Sometime,also can be DVD writer or bad SATA cable connection........
    Try to plug in this port something else and check.......
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

  4. #1614
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Mixa View Post

    But now machine wakes up and works great for about an hour. Then mouse arrow starts changing shape, then mouse gets frozen for a few seconds, then keyboard, and that happens more and more often and periods of freezing are longer, until machine just freezes up completely and restart solves this.

    I get these errors in Event Viewer -> System:

    Event 12, HAL :The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
    Event 14, nvlddmkm.dll: The description for Event ID 14 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If i only use shutdown and power on pc, everything works fine and i get no errors in event viewer logs. Only after pc is woke up from sleep i get these problems and logs.
    Do you know what can i do to solve this annoying issue?

    Thanks a lot!
    I have this same exact problem, its driving me crazy. Z87 4770k, gtx 680. I came from an Ivy bridge with 3770k and everything worked perfectly so it has to be something with 4770k + z87 ud5h board. I had a similar issue in win 8.1 preview so formatted and went back to win 7. I've tried about 5 nvidia drivers but it hasnt made a difference. I've tried high performance power option profile but no difference. If you watch the event viewer nvlddmkm errors about every 10 seconds or so when dragging around windows which causes a small freeze or mouse lag feeling. I've seen a few other people with the same issue. Does anyone have a fix? Thanks

  5. #1615
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    Default Re: Welcome to GIGABYTE Technical Support!

    Greetings

    I have a X79S-UP5 with a quad core 3820 cpu which is a SB-E chip. I note that both the UP4 and UD3 have had a new Bios released for the new IB-E cpu's that have just come out.

    I would like to upgrade to a 4930K IB-E hexacore cpu, but I would like to know one way or the other whether or not there will be a BIOS update for my board.

    The reason is if there will be an update even if its a couple of weeks away I can just wait for it to come out and then buy the CPU, if not then I need to know more or less now as I have to grab an older 3930K SB-E cpu before they disappear from the shops.

    I presume owners of UD5, UD7 and G1.Assassin 2 are in the same boat as well, another complication is that my board has a C606 chipset and not the X79 chipset so I may be especially unlucky.

    If anyone can shed some light on this situation it would be gratefully appreciated.

    Thank you.

  6. #1616
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by HobartTas View Post
    Greetings

    I have a X79S-UP5 with a quad core 3820 cpu which is a SB-E chip. I note that both the UP4 and UD3 have had a new Bios released for the new IB-E cpu's that have just come out.

    I would like to upgrade to a 4930K IB-E hexacore cpu, but I would like to know one way or the other whether or not there will be a BIOS update for my board.

    The reason is if there will be an update even if its a couple of weeks away I can just wait for it to come out and then buy the CPU, if not then I need to know more or less now as I have to grab an older 3930K SB-E cpu before they disappear from the shops.

    I presume owners of UD5, UD7 and G1.Assassin 2 are in the same boat as well, another complication is that my board has a C606 chipset and not the X79 chipset so I may be especially unlucky.

    If anyone can shed some light on this situation it would be gratefully appreciated.

    Thank you.

    GA-X79S-UP5-WIFI BIOS F4x mod2
    Modified with :
    Intel Legacy RAID for SATA 11.6.0.1702 to 12.7.0.1936
    Intel RSTe RAID 3.5.0.1005 to 3.8.0.1009
    Intel RAID for SCU 3.1.0.210
    Intel Boot Agent GE 1.3.81 to 1.5.35
    Realtek GBE ROM 2.47 to 2.56
    Marvell 88SE91xx Adapter ROM 1.0.1.0025
    Intel (06E2) CPU Microcode 209 to 20D
    Intel (06D7) CPU Microcode 70C to 710
    Intel (06E0) CPU Microcode 008 added
    Intel (06E3) CPU Microcode 308 added
    Intel (06E4) IvyE CPU Microcode 416 added

  7. #1617
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by gizmoman0 View Post
    I have this same exact problem, its driving me crazy. Z87 4770k, gtx 680. I came from an Ivy bridge with 3770k and everything worked perfectly so it has to be something with 4770k + z87 ud5h board. I had a similar issue in win 8.1 preview so formatted and went back to win 7. I've tried about 5 nvidia drivers but it hasnt made a difference. I've tried high performance power option profile but no difference. If you watch the event viewer nvlddmkm errors about every 10 seconds or so when dragging around windows which causes a small freeze or mouse lag feeling. I've seen a few other people with the same issue. Does anyone have a fix? Thanks
    figured out how to stop the errors. Disabling xmp profile on my g.skill 1866 sniper 8gb ram fixed it. Runs fine in 1600 mode. XMP profiles ran great on my Z77 UD5H but not with my Z87 UD5H. Can this be fixed in a bios update? Would be great, thanks

  8. #1618
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    Default Re: Welcome to GIGABYTE Technical Support!

    @Stasio: would be interested in an Intel C226 chipset (LGA 1150) workstation motherboard from Gigabyte.
    Gigabyte currently has just three LGA 1150 Server Motherboards and they're either C222 or C224, no C226 from them.
    Here's the type of board I'm talking about (this is a Supermicro board; notice that there's no legacy PCI slots):
    Acmemicro - Supermicro X10SAT Workstation Motherboard UP Xeon E3-1200 H3 LGA1150 DDR3 HDMI LAN 6xPCIe ATX MBD-X10SAT-O Retail
    Product Description:

    Supermicro Workstation Motherboard

    Mfg. Part Number:
    Supermicro MBD-X10SAT-O, retail kit.
    RoHS Compliant

    Key Features:
    1. Single socket H3 (LGA 1150) supports Intel® Xeon® E3-1200 v3, 4th gen.Core i3/i5/i7 processors
    2. Intel® C226 Express PCH
    3. Up to 32GB DDR3 ECC/non-ECC 1600MHz UDIMM in 4 sockets
    4. Dual Gigabit Ethernet LAN ports (1x Intel® i217LM & 1x Intel® i210AT)
    5. 8x SATA3 (6Gbps); 6x SATA3 via C226 and 2x SATA3 via ASM1061®
    6. 3x PCI-E 3.0 x16 slots and 3x PCI-E 2.0 x1 (in x4) slots
    7. 8x USB 3.0 (4 rear + 4 via headers) 6x USB 2.0 (2 rear + 4 via headers)
    8. HD Audio 7.1 channel connector by Realtek ALC1150
    9. 1x DOM power connector and 1x SPDIF Out Header
    10. UEFI BIOS support
    Last edited by vailr; 09-12-2013 at 02:24 PM.

  9. #1619
    stasio's Avatar
    stasio is online now GIGABYTE Elite
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    Default Re: Welcome to GIGABYTE Technical Support!

    Yea,also new X79 boards coming soom......G1.Assassin 3 and G1-Killer....

    IDF13: Gigabyte Shows Off G1.Assassin 3 X79 Chipset Motherboard For Ivy Bridge-E Processors



    <iframe width="640" height="360" src="http://www.youtube.com/embed/YwTi_WY_Eco?feature=player_embedded" frameborder="0" allowfullscreen></iframe>

    Also new Server Motherboards......

    http://b2b.gigabyte.com/products/list.aspx?ck=101&cg=11
    http://b2b.gigabyte.com/products/main.aspx
    http://b2b.gigabyte.com/products/lis...90&v=16&ck=102

    Edit:

    Z77X-UD3H rev.1.2
    Z77X-D3H rev.1.2
    Z77-D3H rev.1.2

    released.........
    Last edited by stasio; 09-12-2013 at 02:46 PM.
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

  10. #1620
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    Default Re: Welcome to GIGABYTE Technical Support!

    I'm at a loss as to what else could possibly be causing this, but I've no experience of mobo issues so unsure whether it is actually the problem.


    Board is a Z77-D3H, I used to power it up and down via sleep (W7 64bit) with no problems, then out of the blue it started to get random whether or not it would recover from sleep properly, it would either work faultlessly or I'd get the error beeps and it would restart before actually getting anywhere and give me the whole "Windows did not shut down correctly" spiel.


    It then slowly progressed to where I am now where not only will it not restart from sleep but it won't restart from a total shut down either, the only way I can get it to boot is by turning off the PSU for about 10-15 seconds and then it boots as normal with no errors.


    Once booted everything works 100% flawlessly.


    Things I've tried- replaced the PSU, fresh install of windows, resetting CMOS, flashing BIOS, unplugging all USB devices and network cables. None of this has made any difference, so I'm left with thinking this is a motherboard issue, it can't be a BIOS setting I'm unaware of because I've flashed and reset it so many times now.


    This is a pain in the neck now because normally the PC case is hidden out of the way, hence me using sleep a lot, at the minute I've got to have the case dragged out into the room so I can reset the PSU from the case switch before every boot.


    Rest of spec, if it helps, is:


    Be Quiet Pure Power 630W PSU
    Gigabyte GA-Z77-D3H mobo
    Core i3 2100
    16GB Patriot Viper Xtreme DDR3 PC3-12800C8 1600MHz
    64GB SSD for OS
    2TB HDD for storage
    GFX VTX3D 7870 Black
    Dell 24" LED 1900x1200 connected via DVI
    W7 64bit

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