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Thread: Welcome to GIGABYTE Technical Support!




  1. #1621
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    Default Re: Welcome to GIGABYTE Technical Support!

    I have a X79-UP4 (F4 BIOS) and paired it with an i7 3930k C2 Stepping.

    I tried a lot of different BIOS both official,modded,beta etc and the problems persists...

    The motherboard ignores the change of the main CPU Ratio at all.

    I tried a lot of different things/combinations , with or without tyrbo , energy savings, setting voltages manually etc etc.

    The processor never gets above 3800 with turbo enabled.
    If turbo is off the processor runs at 3200 even if i set the ratio to something else than 32.

    I am out of ideas and i start thinking if i have a defective motherboard or processor.
    Unfortunately i dont have the luxury to test with another MB or CPU right now..

    Any help will be much appreciated.

  2. #1622
    CharliesTheMan is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Could you take some screenshots of the BIOS settings for the CPU frequency and advanced CPU frequency tabs, that may help spur some ideas to narrow down what could be causing such weird symptoms.

  3. #1623
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    Default Re: Welcome to GIGABYTE Technical Support!

    Solved thanks !

  4. #1624
    Kain is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    I just updated to the latest F16 BIOS on my X79-UD3. However, there are some minor issues. First, the Windows 8 Task Manager reports the Maximum Speed as 3.6 GHz even though my stock 3930K turbos to 3.8 GHz even when all cores are being used. Second, my 16 GB RAM reports as 15.9 GB in the Task Manager. It states 80 MB is hardware reserved.

    What should I do? I know these are not major issues but I would still like to correct them. I tried disabling all the C states in the BIOS but it made no difference. I disabled Turbo Boost in the BIOS but then the max speed was reported as 3.2 GHz in the Task Manager.

    These issues came with the BIOS update. Could a reformat cure them?

  5. #1625
    SolidBladez's Avatar
    SolidBladez is offline Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Kain View Post
    First, the Windows 8 Task Manager reports the Maximum Speed as 3.6 GHz even though my stock 3930K turbos to 3.8 GHz even when all cores are being used.
    Perfectly normal. Windows 8 doesn't detect the turbo mode feature with Intel CPUs that accurately. Sometimes they can be shown as 4.5GHz instead of 3.5GHz.

    Quote Originally Posted by Kain View Post
    Second, my 16 GB RAM reports as 15.9 GB in the Task Manager. It states 80 MB is hardware reserved.
    Also normal. A small portion of memory is reserved by the BIOS and some drivers. So you won't get to utilize every last Mbyte.

  6. #1626
    Kain is offline Junior Member
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by SolidBladez View Post
    Perfectly normal. Windows 8 doesn't detect the turbo mode feature with Intel CPUs that accurately. Sometimes they can be shown as 4.5GHz instead of 3.5GHz.



    Also normal. A small portion of memory is reserved by the BIOS and some drivers. So you won't get to utilize every last Mbyte.
    Thanks! I was just concerned because with my previous BIOS (F14) I did not have these issues. Maybe future BIOS updates could cure them somehow? Thanks again though.

  7. #1627
    Join Date
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    france
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    Default Re: Welcome to GIGABYTE Technical Support!

    hi there

    i just baught and install a GA-Z87X-UDH3.
    i also baught and install ADATA XPG V2 Series DDR3-2400
    (link here ADATA XPG V2 Series DDR3-2400 8GB Memory Kit Review | Computer Hardware Reviews - ThinkComputers.org - Part 4)

    This RAM is in the list of compatibility you display on your site.

    My problem is that when i put XMP1 profile in the Bios in order to obtain my memory running at 2400, the machine do not boot.
    I have to take down the frequency multiplier in order to boot.
    The machine boot when i take down the RAM multiplier from 24 to 22 AND SO I OBTAIN THE FREQUENCY SPEED 2200 NOT 2400

    Why is my RAM not fonctionning at 2400? XMP1 profile problem?
    Looks like i need XMP1.3 but i dont have seen it anywhere on Bios thread.
    I finally upgraded my BIOS to F8e and the problem remains the same, no boot at 2400 with XMP1 profile.

    Thanks for your help.

  8. #1628
    Join Date
    Sep 2013
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    roma
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    Default Re: Welcome to GIGABYTE Technical Support!

    Hi !
    I bought a mainboard ga-z87x UD5H
    seguete problem with the fans of the cpu fan optional and some of the houses do not work.
    optional cpu fan does not work.
    cpu fan if I start a stress test (ibt linx first) does not increase the speed
    with increasing temperature of the CPU.
    but if I remove the power to the mainboard via psu back everything up and running.
    I tried to be utilizare other fans that another psu.
    but the problem remains.

    I sent in the main board (RMA have found the defect) and
    have it replaced.
    the new mainboard has the exact same problem.
    I updated all the bios available. (including F8A)
    but nothing has changed.

    how can I solve is the second card with the same problem.
    and if it was a bug in the bios?

    thanks waiting desperately for help.

  9. #1629
    CharliesTheMan is offline Junior Member
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    Louisiana
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by bboxrender View Post
    hi there

    i just baught and install a GA-Z87X-UDH3.
    i also baught and install ADATA XPG V2 Series DDR3-2400
    (link here ADATA XPG V2 Series DDR3-2400 8GB Memory Kit Review | Computer Hardware Reviews - ThinkComputers.org - Part 4)

    This RAM is in the list of compatibility you display on your site.

    My problem is that when i put XMP1 profile in the Bios in order to obtain my memory running at 2400, the machine do not boot.
    I have to take down the frequency multiplier in order to boot.
    The machine boot when i take down the RAM multiplier from 24 to 22 AND SO I OBTAIN THE FREQUENCY SPEED 2200 NOT 2400

    Why is my RAM not fonctionning at 2400? XMP1 profile problem?
    Looks like i need XMP1.3 but i dont have seen it anywhere on Bios thread.
    I finally upgraded my BIOS to F8e and the problem remains the same, no boot at 2400 with XMP1 profile.

    Thanks for your help.
    What's your frequency multiplier set too? What's your max cpu freuquency and turbo boost frequency. What is your BCLK and BCLK strap set too?

  10. #1630
    Join Date
    Sep 2013
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    france
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    Default Re: Welcome to GIGABYTE Technical Support!

    [QUOTE=CharliesTheMan;467015]What's your frequency multiplier set too? What's your max cpu freuquency and turbo boost frequency. What is your BCLK and BCLK strap set too?[/

    System memory multiplier 22.00
    BCLK (host clock value, right?) 100.00Mhz
    sorry how to answer your question about BCLK set strap too...
    processor base clock 1.00x
    cpu clock ratio 35
    cpu frequency 3.50Ghz i7-4770k

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