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Thread: Welcome to GIGABYTE Technical Support!




  1. #171
    Join Date
    Jan 2009
    Posts
    4

    Default Re: Welcome to GIGABYTE Technical Support!

    I tried upping the MCH to 1.3 (from 1.1) and putting in both sticks of RAM, that didn't help.

    Here is something curious. I put the sticks of RAM into the computer, and after it being turned off for a while, it turns on, then off, then on, then off. And then I turn it off and turn it back on and it magically works. I'm guessing that it is using it's own settings or something because when I go back into the BIOS after this, I get a message that the settings in here caused the system to be unstable and might not be what the computer is using.

    I am guessing that the computer is using some configuration that is working, I just don't know what that might be.



    Last edited by realfstkid; 01-29-2009 at 09:40 AM.

  2. #172
    Join Date
    Dec 2008
    Posts
    40

    Default Re: Welcome to GIGABYTE Technical Support!

    Good news is you are not alone with this problem, bad news I won't 100% say that a new high quality greater wattage power supply will fix the problem.

    I am currently helping someone else on a 1 to 1 basis with what seems to be the same problem as you (and possibly clo007) with regard to long delay after cold boot and then the BIOS post error.
    The person's system I am troubleshooting online is AMD based though, but he has only a 520watt corsair PSU (same as clo007 has) and he also has memory that is not on the motherboard compatibility list, he has 8gb of 1000mhz ddr2 ram which will work after the delay.
    Unfortunately there is no option of getting a replacement PSU to try to solve his problem, but if you have money to burn and can get something like a Thermaltake toughpower or a thermaltake purepower PSU, or maybe something from either Enermax or Antec that is 650watts+ to at least try I would be grateful for a response to see if that cures these problems.

    BTW I have an Enermax Galaxy 1000w modular PSU to power my aging beast.

    For comparison - I have 8GB OCZ Gold edition kit DDR2 800mhz, GA-P35-DQ6 motherboard, 8800GT 1gb with silentPipe3, 1x 300GB Western Digital Raptor (1 week old), 2x 500GB Seagate Barracuda 7200.11, 1x 250GB Western Digital Caviar, a cheap DVD+-RW/RAM(rebranded liteon i think), Swiftech MCP600 water cooling pump and 5 120mm fans.
    Last edited by infiniti25; 02-02-2009 at 04:32 AM.

  3. #173
    Join Date
    Jan 2009
    Posts
    84

    Default Re: Welcome to GIGABYTE Technical Support!

    The issue is not PSU related. My PSU is solid and I have read on the corsair forums that the 520hx would be capable of pushing my system as is.
    I am currently sending emails back and forth with Gigabyte. There response to me is to buy value ram to see if I can get it to run b/c high performance ram seems to have issues sometimes....wow!!! So even though the motherboard can support high end ram and high end speeds, there response to me is to go buy some more ram to try out. I have $500 worth of different ram already and I am not going to buy more.

    It seems more and more people are beginning to have this issue, on the UD3R and UD3P boards. There is a thread over on the XtremeSystems Forums - Powered by vBulletin where people are posting about this.

    here is the thread starting on post #1510 ** Official ** Gigabyte UD3 P45 Series -- EP45-UD3 / EP45-UD3R / EP45-UD3P - Page 61 - XtremeSystems Forums

    post #1523 is another person with the same issues.
    post #1526 by someone else
    Gaming rig:
    XP Sp3
    Gigabyte EP45-UD3R bios F7a beta rev 1.0
    Q9550 GO OC'd 4ghz(471x8.5) with tuniq tower
    1 stick 2gigs G-Skill PI 8800s b/c this damn board won't run both sticks
    eVGA 8800Ultra Vanilla w/backplate--650core/1127mem/1654shader
    (1)500gig seagate 7200.10 main storage
    (2)320gig seagate 7200.10 sata extra storage
    lite on 20x dvd-burner sata
    corsair hx520 psu
    antec 900 case

  4. #174
    Join Date
    Dec 2008
    Posts
    40

    Default Re: Welcome to GIGABYTE Technical Support!

    Could you update your sig to include bios version currently flashed to the board, it will help others who come along and try to help.

    I think on the xtremesystems forums they are talking of an F8a bios, might be worth a try as currently its BIOS/CMOS battery, PSU or buggy bios code in my mind until I can discount each one.

    Would be nice to grab one of these boards and test it for ya, but I'm not wasting my money.

    Could you not sell that board on ebay and buy a new, different, board? I dont think you will get too far with this problem until gigabyte realises they have many flawed boards.

  5. #175
    Join Date
    Jan 2009
    Posts
    84

    Default Re: Welcome to GIGABYTE Technical Support!

    F8a is for the UD3P not the UD3R. CMOS clear/battery removal does not work either. I did this last night/this morning.

    I would sell this last board but I am not going to do that knowing it may not possibly function correctly for someone else. I just am not that kind of person.
    Last edited by clo007; 02-02-2009 at 07:30 AM.
    Gaming rig:
    XP Sp3
    Gigabyte EP45-UD3R bios F7a beta rev 1.0
    Q9550 GO OC'd 4ghz(471x8.5) with tuniq tower
    1 stick 2gigs G-Skill PI 8800s b/c this damn board won't run both sticks
    eVGA 8800Ultra Vanilla w/backplate--650core/1127mem/1654shader
    (1)500gig seagate 7200.10 main storage
    (2)320gig seagate 7200.10 sata extra storage
    lite on 20x dvd-burner sata
    corsair hx520 psu
    antec 900 case

  6. #176
    Join Date
    Jan 2009
    Posts
    4

    Default Re: Welcome to GIGABYTE Technical Support!

    So I seemed to have fixed my problem, at least for now. I have no idea what I did, but it is working, so I'm going with the ole "If it aint broke, dont fix it".

    The last things I did was click "Load Fail Safe Defaults" and then I upped the RAM to 2.04V. I am running the bios that was released on 15 Jan (I dont know the version number). I spent about 30 minutes talking to a tech support guy at Gigabyte, and he said basically what the other guy who was emailing tech support said. Sometimes memory just doesn't work with their boards, and the best bet was to get some reg-performance memory and try that.

    Whatever I did, I have my system (E8500, Mushkin 2x2GB DDR2 1066, 500W PSU, EVGA 8600GT) stable at 400x9.5 = 3.8 GHz. I just used the Gigabyte easytune thing after applying the Load Fail Safe Defaults.

    I let my system sit overnight and I was still able to boot it up perfectly fine, so woot for me I suppose. I you guys have any questions, I can grab some numbers from my BIOS if you tell me what you are looking for.

    Cheers,

    Christian

  7. #177
    Join Date
    Dec 2008
    Posts
    40

    Default Re: Welcome to GIGABYTE Technical Support!

    When I said sell on ebay, I didn't mean to scam someone, you would obviously put that there is a high possibility that it would not work with 4gb of non-basic ram in the description and take the hit on the price gladly for anyone who would buy such an item. I'm just not that type of person either clo007.

    Regarding the load failsafe defaults, you are supposed to load failsafe defaults/load optimised defaults after flashing the bios for all the settings to be reset and the new bios to be properly loaded and pushed to the hard drive (and possible backup bios).

    And again clo007, regarding the CMOS/BIOS battery I was suggesting replacing it with a brand new battery, not pulling it out and putting it back in. There is a guide on here for the pulling it out and putting it back in with regards to the reseting the CMOS/BIOS, something like 20min wait time to ensure its properly cleared CMOS.

    Congratulations realfstkid, I guess being able to use all 4GB AND overclock is the best you can hope for with the problems you have had.

  8. #178
    Join Date
    Jan 2009
    Posts
    84

    Default Re: Welcome to GIGABYTE Technical Support!

    I actually did the replace CMOS battery. I did it on the first board I had as well. I have basically tried every suggestion except going and getting some value- ram, as I am not going to spend more money on ram. Either Gigabyte needs to purchase some value ram for me and mail it to me to see if it will post then or they need to give me a refund because this is just complete bologna at this point.

    BTW, i was not suggesting you'd meant to scam people on e-bay, just I would hate to sell something to someone and they have the same headaches over and over like I am having.
    Gaming rig:
    XP Sp3
    Gigabyte EP45-UD3R bios F7a beta rev 1.0
    Q9550 GO OC'd 4ghz(471x8.5) with tuniq tower
    1 stick 2gigs G-Skill PI 8800s b/c this damn board won't run both sticks
    eVGA 8800Ultra Vanilla w/backplate--650core/1127mem/1654shader
    (1)500gig seagate 7200.10 main storage
    (2)320gig seagate 7200.10 sata extra storage
    lite on 20x dvd-burner sata
    corsair hx520 psu
    antec 900 case

  9. #179

    Default Re: Welcome to GIGABYTE Technical Support!

    hello im new to the forum and also to tweaking and overclock and stuff...
    im worried about the cooling system of my pc, so i searched in gygabyte's website for the program easy tune...
    first i downloadded the latest version 6, i could use the program but "smart" and "overclock" options were not selectable
    so i searched for the correct name of my motherboard (Gigabyte GA-8I915ME-GL) and i saw that easy tune 5 was the correct program to be used, downloaded it, but i got the same problem...
    so whats wrong? is it because my system is not cooling properly?


    sorry if the english is not too accurate, but im from brazil LOL

  10. #180
    Join Date
    Jan 2009
    Location
    Norway
    Posts
    44

    Default Re: Welcome to GIGABYTE Technical Support!

    hello

    some ram "problems" i got ud5, and ocz3P1600EB2gk x3 , but cant get those to run higher than 1200... enny troubles with theese sticks on I7 ?

    attached mem spd for those sticks.. should be no problem realy to get those up to speed?? or will it be supported in some new bios ?
    UD5@Extreeme bios, I7 920@~ water cooled, OCZ 1600LV6GK, hd 4870x2 (Asus Top bios) water cooled. TX850w, LG 19" wide. 2x wd250ks sata raid 0 ( Win 7, 64bit)

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