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Thread: Welcome to GIGABYTE Technical Support!




  1. #1831
    Join Date
    Dec 2016
    Location
    cyprus
    Posts
    1

    Default Re: Welcome to GIGABYTE Technical Support!

    Hello i have the Gygabite EX-58 UD5 Motherboard
    with intel 980x Cpu
    i want to install memory dual channel
    Series: RipjawsX.
    sise: 8GB (4GBx2) Dual Channel Kit.
    Type: DDR3 240-pin.
    Speed: 2133MHz.
    voltage: 1.5V
    Timings: 10-12-12-31-2N.
    hi can work this memory in my motherboard

  2. #1832
    crushmir is offline Junior Member
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    Jan 2017
    Location
    us
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    1

    Default Gigabyte z170x gaming 7 microphone does not work

    having problems with Microphone on my gigabyte z170x gaming 7, audio works fine..
    i already tried some drivers

    like
    creative sound blaster recon3di
    realtek high difinition audio

    anyone can help me fix the problem please..

    thank you

    best regards,

    rey

  3. #1833
    Sandokan71 is offline Junior Member
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    Mar 2016
    Location
    Italy
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    23

    Default Re: Gigabyte z170x gaming 7 microphone does not work

    Quote Originally Posted by crushmir View Post
    having problems with Microphone on my gigabyte z170x gaming 7, audio works fine..
    i already tried some drivers

    like
    creative sound blaster recon3di
    realtek high difinition audio

    anyone can help me fix the problem please..

    thank you

    best regards,

    rey
    Thi motherboard don't use Realtek chip but Creative. Do not install Realtek drivers.
    The audio stuttering, glitches etc. seems solved with recent UEFI releases but there are a lot of issue with the "creative audio service" (ctaudsvc.exe) that has many crash (many at day). This can be discovered accessing to the Windows Reliability Monitor. It is not clear what appen if you disalble this service. I have just disabled it and I need to monitor situation for some days.
    If you wan't, can you give a look to the Reliability Monitor of your system?
    Last edited by Sandokan71; 01-11-2017 at 06:10 PM.

  4. #1834
    goodplay is offline Junior Member
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    Jan 2014
    Location
    australia
    Posts
    4

    Default R9 390 G1 vbios

    New card, do I need this vbios update,
    Welcome to GIGABYTE Technical Support!-bios-png

    What is modify fan duty, improvement ?
    Last edited by goodplay; 01-14-2017 at 10:34 AM.
    i5-3570k./ga-z77x-ud5h-wb./hyperT4./2x4gb cors.veng.1600c8./r9 390 g1./sandisk 480gb ssd./1tb barracuda 7200.14./lg bh10 super multi blue./hx850./antec df30./z506 spkrs./lg e2240v./win10 pro x64.

  5. #1835
    Join Date
    Jan 2017
    Location
    Alabama
    Posts
    3

    Default Re: Welcome to GIGABYTE Technical Support!

    Hello to all,
    I just joined TT and this is my first post. Please be patient with me as I am not only a noob to TT but I am about to build my very first pc ever.
    In light of that, even though I am somewhat tech savvy, I have never really tried to change bios/uefi settings before. I've been reading the TT ultimate guide to overclocking and it's a lot to take in but I will get there.
    My parts, when they arrive, will be as follows:
    1. Gigabyte Z170X Gaming G1 mb
    2. Intel core I7 6700k cpu
    3. Seasonic Prime 750W 80 plus titanium psu
    4. Noctua NH-D14 cooling
    5. 32GB ( 2 x 16) G skill TridentZ DDR4 -3000 (Cas 15)
    6. Gigabyte GeForce GTX 1070 Windforce OC gpu
    and of course an ssd and hdd.
    I am not going to be trying to overclock at the start, I just want to get the system set up and running and use it for a while before I try that. So my question for the gigabyte experts is this:
    Although I'm not over clocking to begin with, I do want to get the most out of my 3000 rated ram. So can you please tell me how to set up my uefi to get the rated memory speed and to have system stability?
    Thank you for your help

  6. #1836
    burnhamjs is offline Junior Member
    Join Date
    Jan 2017
    Location
    Maine
    Posts
    7

    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by zombot View Post
    Hello to all,
    I just joined TT and this is my first post. Please be patient with me as I am not only a noob to TT but I am about to build my very first pc ever.
    In light of that, even though I am somewhat tech savvy, I have never really tried to change bios/uefi settings before. I've been reading the TT ultimate guide to overclocking and it's a lot to take in but I will get there.
    My parts, when they arrive, will be as follows:
    1. Gigabyte Z170X Gaming G1 mb
    2. Intel core I7 6700k cpu
    3. Seasonic Prime 750W 80 plus titanium psu
    4. Noctua NH-D14 cooling
    5. 32GB ( 2 x 16) G skill TridentZ DDR4 -3000 (Cas 15)
    6. Gigabyte GeForce GTX 1070 Windforce OC gpu
    and of course an ssd and hdd.
    I am not going to be trying to overclock at the start, I just want to get the system set up and running and use it for a while before I try that. So my question for the gigabyte experts is this:
    Although I'm not over clocking to begin with, I do want to get the most out of my 3000 rated ram. So can you please tell me how to set up my uefi to get the rated memory speed and to have system stability?
    Thank you for your help
    Boot into BIOS and within M.I.T enable Profile 1 under Extreme Memory Profile (XMP).

  7. #1837
    Join Date
    Jan 2017
    Location
    Alabama
    Posts
    3

    Default Re: Welcome to GIGABYTE Technical Support!

    I have been doing a lot of reading and I heard many people say that if they use xmp and then reboot, it becomes unstable and then they end up having to clear cmos.
    Also, should I use the stock bios or upgrade to the latest version ?
    Thank you for helping me

  8. #1838
    burnhamjs is offline Junior Member
    Join Date
    Jan 2017
    Location
    Maine
    Posts
    7

    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by zombot View Post
    I have been doing a lot of reading and I heard many people say that if they use xmp and then reboot, it becomes unstable and then they end up having to clear cmos.
    Also, should I use the stock bios or upgrade to the latest version ?
    Thank you for helping me
    I have not had any issues with enabling the XMP profile, though in order to keep my temps in check for my overclock I did need to enable "Relax OC" in the Memory Enhancement Settings - but as you are not overclocking this shouldn't be an issue for you. I would try the stock BIOS. If you have issues then you may need an update - but this is unlikely.

  9. #1839
    vgtmani is offline Junior Member
    Join Date
    Jan 2017
    Location
    nagari
    Posts
    1

    Default Re: Welcome to GIGABYTE Technical Support!

    I updated the latest bios file(9GCMS2L.F8d) through pen driver. Everything fine. Next day when i try to boot from pendrive it refused. Its not even showing in HDD boot priority which it was showing before. But bios detects the pendrive as transcend 4b.

    The strange thing is when i wanted to reflash to old file9GCMS2L.F5)version the q-flash is detecting the pendrive as floppy b. Please see the screen shot for better understanding.

    Then i downloaded windows version bios utility from gigabyte and flashed the older version by logging into windows 7.
    but still
    1. pendrive is not showing in HDD boot priority.
    2.q-flash is detecting as floppy b.
    3.but, bios is recognizing as transcend 4gb.

    when i hit F12 and select USB-HDD it tries to
    detect and hangs.Welcome to GIGABYTE Technical Support!-image-jpg

  10. #1840
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
    Join Date
    Dec 2008
    Location
    Tacoma, WA. [USA]
    Posts
    7,817

    Default Re: Welcome to GIGABYTE Technical Support!

    Welcome to the forum.

    Your picture is not clear and it's difficult to read.

    Go into your bios and make sure that you have the correct boot device for one of three boot device options and then save settings and exit the bios.

    Is your bios file unzipped on your Transcend drive?

    Is your flash drive using FAT32, FAT16 or FAT12 file format?
    The NTFS file system on your flash drive will not work with Q-flash!!

    Last edited by profJim; 01-24-2017 at 07:07 PM. Reason: added FAT file system question
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


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