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Thread: Welcome to GIGABYTE Technical Support!




  1. #321
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    Default Re: Welcome to GIGABYTE Technical Support!

    I'm having a bit of an issue with my new EX58-UD3R...
    Check this thread...
    http://forums.tweaktown.com/f69/ex58...45/#post293891

    Thanks.

  2. #322
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    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    I have replied to your post there, and see you replied back.

    Sorry If I had missed your post here earlier, I will go reply for you in your main thread.

  3. #323
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    Default Re: Welcome to GIGABYTE Technical Support!

    First..Thanks for all the support you guys provide. I get lot of help from this place.

    I have a question about Memory mulitiplier. I have GA-E45-UD3P mobo + E8400+ Gskill 4gb(2X2GB) 1066.

    I have overclocked E8400 to 3.6 with FSB=400. I am confused about memory multiplier. If I use 2.66 D, it gets me close to my memory rating of 1006. If I use 2.40B, it gets me 960 which is less than my rated memory. Some people are telling me that I will get a better performance with 2.40B eventhough it will run less than rated speed. Other people have different opinion.

    Please help!!

  4. #324
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    Default Re: Welcome to GIGABYTE Technical Support!

    Dear Mr Tweak,


    I have just updated my MB (GA-MA790FXT-UD5P) bios to F5C. During POST, my two Seagate sata2 disks are still reported with the wrong firmware code:0953.

    I contacted Seagete about this issue. they told me my firmware is updated and should work with your motherboard without problems. But your motherbord still fails to detect one of my disks and says : NONE and reports wrong firmware version for my both disks. I set bios SATA2 disks settings all to IDE mode.

    The crucial point is I have no problem when I connect both of my disks to the blue colour sata2 connectors. They are detected fine with the correct firmware version. But when I connect my disks to the white/beige colour sata2 controller connectors, the problems start to arise no mattter which one I try... I strongly believe there is something wrong with the Gigabyte-controlled sata2 chips...

    I think your Gigabyte SATA2 controller chips have some sort of fault...

    I had the same problems with my previous board ( GA-MA790XT-UD4P)

    Thanks for your assistance and care
    <!-- / message -->

  5. #325
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    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by badshah123 View Post
    First..Thanks for all the support you guys provide. I get lot of help from this place.

    I have a question about Memory mulitiplier. I have GA-E45-UD3P mobo + E8400+ Gskill 4gb(2X2GB) 1066.

    I have overclocked E8400 to 3.6 with FSB=400. I am confused about memory multiplier. If I use 2.66 D, it gets me close to my memory rating of 1006. If I use 2.40B, it gets me 960 which is less than my rated memory. Some people are telling me that I will get a better performance with 2.40B eventhough it will run less than rated speed. Other people have different opinion.

    Please help!!
    2.40B may be better, but maybe not at the speed differences you mention. The only way for you to know would be to save both as BIOS profiles and then benchmark both profiles with a few programs and see which is better.

    Now, if you were asking about 2.00B Vs 2.00D with the same exact voltages and timings, then yes 2.00B would be better

    Quote Originally Posted by elma View Post
    Dear Mr Tweak,


    I have just updated my MB (GA-MA790FXT-UD5P) bios to F5C. During POST, my two Seagate sata2 disks are still reported with the wrong firmware code:0953.

    I contacted Seagete about this issue. they told me my firmware is updated and should work with your motherboard without problems. But your motherbord still fails to detect one of my disks and says : NONE and reports wrong firmware version for my both disks. I set bios SATA2 disks settings all to IDE mode.

    The crucial point is I have no problem when I connect both of my disks to the blue colour sata2 connectors. They are detected fine with the correct firmware version. But when I connect my disks to the white/beige colour sata2 controller connectors, the problems start to arise no mattter which one I try... I strongly believe there is something wrong with the Gigabyte-controlled sata2 chips...

    I think your Gigabyte SATA2 controller chips have some sort of fault...

    I had the same problems with my previous board ( GA-MA790XT-UD4P)

    Thanks for your assistance and care
    <!-- / message -->
    Is there a reason you just do not use the other controllers the disks work on? The Gigabyte controller would be slower anyway, at least it is for Intel based boards.

    I have limited AMD Knowledge but I would assume it is slower then your other controller as well correct?

    When you updated to the latest BIOS you did load and apply optimized defaults then save and reboot correct? If not, you need to do that to properly flash your BIOS

    Sorry I cannot offer any better advice, just my thoughts for you is all.

    You are setting this correct, with your Hard Drives connected to ports labeled SATAII_0 and SATAII_1 right? >>>

    Integrated Peripherals

    Onboard GSATA-II Ctrl ................................... Enabled
    Onboard GSATA-II Ctrl Mode .............................. IDE

    For the Blue, which you already say is ok (Just posting for others)


    OnChip SATA Controller................................... Enabled
    OnChip SATA Type ........................................ IDE
    OnChip SATA Port4/5 Mode ................................ As SATA Type

    It very well may be a issue with the Gigabyte/J.Micron controller and your driver model, have you tried J.Micron Drivers directly? If not, try these latest ones >>>
    ftp://driver.jmicron.com.tw/jmb36x/Win2k_xp_Vista/

    As for firmware, since you mentioned flashing the firmware have you verified afterwords on the other controller that the disks still function? Just checking to be sure


    What I can say after looking at your boards spec's, those ports look to be the same as what you find on the P45-Dq6 and Extreme. They can only be used for Smart Backup as RAID for a backup only and cannot be used as single drive sources.

    Now in the P45 boards I mentioned, those ports only became "RAID ONLY" after a certain BIOS Update, but older BIOS's you could use them anyway you wanted. Since you board was made after that, looks as if none of your BIOS's were made in this fashion.

    Here is a few of those threads I mention where users found the limitations of these ports >>
    http://forums.tweaktown.com/f69/ep45-ds5-dq6-27384/

    http://forums.tweaktown.com/f69/raid...-5723-a-27308/

    This is noted in your boards specs, and outlined in your manual >>

    (Note 2) A JM322 chip supports two SATA 3Gb/s connectors, so the four SATA 3Gb/s connectors are divided into two pairs: GSATA2_0 and GSATA2_1 as one pair and GSATA2_2, GSATA2_3 as another pair.

    (Refer to Chapter 2, “Integrated Peripherals” and Chapter 5, “Configuring SATA Hard Drive(s),“ for how to enable the Smart Backup function.)
    GIGABYTE - Product - Motherboard - Specification - GA-MA790FXT-UD5P (rev. 1.0)

    ftp://download.gigabyte.ru/manual/mo...fxt-ud5p_e.pdf

  6. #326
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    Default Re: Welcome to GIGABYTE Technical Support!

    Dear Lsdmeasap,

    Thank you very much for your care and useful recommendations.

    I have tried every possible way to be able to use Gigabyte controlled sata2 controllers properly but no use... They almost always failed to detect one of my HDDs or reported a wrong harddisk firmware (0953) version for both of my disks. Why can't I use these white ports for my internal harddisks anyway??? Why do I have to use the blue ports???

    Besides, when in windows XP or Vista, giabyte controlled sata2 ports crashes randomly. My screen gets frozen, and my harddisks are lost...

    I've been still writing to Gigabyte technical assistance and today they wanted me to send them my Seagate disks' numbers and details...

  7. #327
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    Default How can I update jmb36x ROM from v1.06.79 to v1.07.00 ?

    How can I update (jmicron sata2 controller) jmb36x ROM from v1.06.59 to v1.07.00 ?

    It looks like a Bios update but it is slightly different from it.


    So dear Gigabyte Admin Mr Tweak, how can I safely update the above JMB36X ROM chip on my motherboard GA-MA790FXT-UD5P?

    Thanks
    Last edited by elma; 04-18-2009 at 02:40 AM.

  8. #328
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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by elma View Post
    Dear Lsdmeasap,

    Thank you very much for your care and useful recommendations.

    I have tried every possible way to be able to use Gigabyte controlled sata2 controllers properly but no use... They almost always failed to detect one of my HDDs or reported a wrong harddisk firmware (0953) version for both of my disks. Why can't I use these white ports for my internal harddisks anyway??? Why do I have to use the blue ports???

    Besides, when in windows XP or Vista, giabyte controlled sata2 ports crashes randomly. My screen gets frozen, and my harddisks are lost...

    I've been still writing to Gigabyte technical assistance and today they wanted me to send them my Seagate disks' numbers and details...
    The White ports are for RAID Backup. So you want to use the Blue ones for your OS or other storage drives

    Just use them and your troubles will be resolved

    Quote Originally Posted by elma View Post
    How can I update (jmicron sata2 controller) jmb36x ROM from v1.06.59 to v1.07.00 ?

    It looks like a Bios update but it is slightly different from it.


    So dear Gigabyte Admin Mr Tweak, how can I safely update the above JMB36X ROM chip on my motherboard GA-MA790FXT-UD5P?

    Thanks
    I have posted the info here for anyone who needs this in the future >>
    http://forums.tweaktown.com/f69/jmb3...-update-31628/

  9. #329
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    Default DOES CORSAIR DDR3 4x2=8GB WORK AS 1333 MHZ

    Dear GIGABYTE TECHNICAL EXPERTS,

    I wonder this: At the moment I have Corsair DDR3 2x2 =4GB 1333MHZ Platinum Kit in my System. If I add two more modules of the same kit (2x2=4GB) does the current speed decrease or stay the same?

    Corsair DDR3 2x2=4GB 1333 MHZ Platinum Kit ===It works at 1333MHZ

    Two Corsair DDR3 4x2=8GB 1333 MHZ or down !!

    Thanks

  10. #330
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Welcome to GIGABYTE Technical Support!

    The speed would physically be the same, but you may have issues running 8GB at 1333Mhz and may need to underclock the ram to 1066 or below.

    So it is really not advised to buy more ram unless you really need the ram amount and the speed does not matter

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