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Thread: Welcome to GIGABYTE Technical Support!




  1. #391
    Join Date
    May 2009
    Posts
    3

    Default Re: Welcome to GIGABYTE Technical Support!

    Yes, I installed the driver from the cds provided with the hardware.
    Thanks for the advice, I'll try to install again without any peripherals attached (webcam/tv, and some other stuff I have around) and see how it works.

  2. #392
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    If it were me I would change the keyboard, and remove all the usb devices before running setup.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  3. #393
    Join Date
    May 2009
    Posts
    3

    Default Re: Welcome to GIGABYTE Technical Support!

    I removed my webcam from USB and installed windows 7 without any problem. It's possible that was the thing that caused all this. Thanks for advice!

  4. #394
    Join Date
    May 2009
    Posts
    28

    Default Re: Welcome to GIGABYTE Technical Support!

    Questions for Janus.

    Hi,
    have asked Gigabyte tech questions regarding the vcore default on this board when an AMD X2 7850 BE is installed .
    PC health status shows vcore as being 1.31v.
    CPU voltage control shows NORMAL.
    Normal CPU Vcore shows 1.325v
    Easytune6 shows voltage as 1.312v
    Easytune6 tuner tab shows Vid as Power on 1.325v and target 1.325v
    Someone in Gigabyte tech told me it is policy to add 10% to vcore for easy overclocking.
    So just what is the correct vcore?
    Nominal vcore for the cpu is 1.2 - 1.25v
    If I try to lower vcore in cpu voltage control then I cannot get 1.25v.
    Should it be set to 1.25v or what?
    Hope you can help.
    ---------------------------------------------
    MB is GA-MA790X-UD4P
    CPU: AMD Athlon X2 7850 BE
    OS: Windows XP Pro
    RAM: OCZ2T800C42G(2X2GB)

  5. #395
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    It sounds to me like you need to Update CPU ID/Micro codes. What bios are you using? I would update to the latest bios. =F5A I believe.
    http://www.gigabyte.com.tw/Support/M...ProductID=3038
    Last edited by artdrivers; 06-03-2009 at 10:03 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  6. #396
    Join Date
    May 2009
    Posts
    28

    Exclamation Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by artdrivers View Post
    It sounds to me like you need to Update CPU ID/Micro codes. What bios are you using? I would update to the latest bios. =F5A I believe.
    GIGABYTE - Support&Download - Motherboard - BIOS - GA-MA790X-UD4P (rev. 1.0)
    Regardless of it being the bios it came with or F4 or F5A, nothing changes.

    Gigibyte insist that the vcore is giving 10% on top of the so called default and that is that.

  7. #397
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    What are your temps? My vcore is 1.28 - 1.31 It fluctuates a little. My cpu temperature runs around 35C to 42C
    Last edited by artdrivers; 06-04-2009 at 03:23 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  8. #398
    Join Date
    Jun 2009
    Location
    Bremerton, WA
    Posts
    15

    Default Re: Welcome to GIGABYTE Technical Support!

    Install fails with BSOD on Vista x64 Ultimate or XP Professional.

    I am trying to do the initial build of a machine with the following hardware:

    GIGABYTE EP45-UD3P
    Intel Q6600
    G.SKILL F2-8500CL5D-4GBPK (tried with both sticks or just one stick)
    NVIDIA 9800GTX+
    HITACHI 1T SATA HD
    SUPER WRITER OPTICAL DVD Burner (SATA)
    BFG LS550 PSU

    I am consistently getting a BSOD with the following error 0x0000000A . If i crank the DRAM Voltage to 2.08, then i get a 0x00000D1 error referencing PCIIDEX.SYS or atapi.sys. I have RMA'd one board for this problem so i am begging to suspect that is something other then the board.

    PLEASE HELP I am so frustrated... :(
    Last edited by Lrdtalon; 06-04-2009 at 08:13 AM.

  9. #399
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    You will have to run the Process of elimination. Have that memory, and GPU tested . You may want to set your initial display on Peg and be sure the graphics card is in the pciex16 slot the top one Also that SATA DVD drive could cause it, or you may have that USB in the firewire, or the firewire in the USB Do not plug the USB bracket cable into the IEEE 1394a header.
    • Prior to installing the IEEE 1394a bracket, be sure to turn off your computer and unplug
    the power cord from the power outlet to prevent damage to the IEEE 1394a bracket.
    • To connect an IEEE 1394a device, attach one end of the device cable to your computer
    and then attach the other end of the cable to the IEEE 1394a device.
    Do not plug the IEEE 1394 bracket (2x5-pin) cable into the USB header.
    • Prior to installing the USB bracket, be sure to turn off your computer and unplug the
    power cord from the power outlet to prevent damage to the USB bracket.

    STOP 0x0000000A, 0x000000A, IRQL_NOT_LESS_OR_EQUAL
    Last edited by artdrivers; 06-13-2009 at 10:56 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  10. #400
    Join Date
    May 2009
    Posts
    28

    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by artdrivers View Post
    What are your temps? My vcore is 1.28 - 1.31 It fluctuates a little. My cpu temperature runs around 35C to 42C
    Vcore like I said shows as 1.31v
    Temp around 40 to 42c

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