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Thread: Welcome to GIGABYTE Technical Support!




  1. #401
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    I am sorry Musicman53. I got confused. I thought your normal Vcore was 1.325 I suppose Gigabyte and AMD worked out an agreement on that vcore voltage. You may want to ask AMD if that voltage is accepted. They are the ones that need to warranty that cpu if it fails. Me I would just use it and see, but I got house insurance LOL.
    Last edited by artdrivers; 06-08-2009 at 09:31 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  2. #402
    Join Date
    Jun 2009
    Location
    St. Louis, U S A
    Posts
    5

    Default System hanging at start up

    A few weeks ago, another system of mine died. I am wanting to copy files from one of the hard drives from that system to CDs or DVDs. The drive in question was the drive on which I had my OS ( XP Pro ) installed on the old machine. Today, I tried connecting the drive to another system to see if I could copy,or burn the files with this other system, I connected the old drive to the IDE cable, then connected the molex power up to it, closed the case, and turned the system on. It will not detect either hard drive , so I tried the auto detection in bios, and still nothing. It is showing NO hard drives. So I looked, and saw the old drive from the other system had a jumper setting it to master, I changed that to slave, and tried again. Same result. Then tried taking the jumper off completely, same result. So I gave up on trying to recover the files on the old hard drive, took it out of the machine, and tried to start it up, and now it will not even let me get into bios. I hit delete, and it says "Prepare To Enter Setup" but just hangs there. So, I tried a jumper to the "clear cmos" pins, and tried again, still hanging at the Prepeare to enter setup. Did I screw my board? I noticed when I COULD get into the bios after trying the other drive, it had something about USB being the boot device ( which I did NOT set, so I do not know how it was changed )

    The Motherboard is a GA-K8NSC-939 with F6 bios. It was working fine until I installed the other hard drive. I am perplexed !! Any help will be greatly appreciated.

    Steve

  3. #403
    Join Date
    Apr 2009
    Location
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    Default Re: System hanging at start up

    Do you have any media in your other drives? As in cd-rom, dvd, or floppy drive? Do you have any USB drives connected? Do you have your windows xp cd? Did you check to be sure the hard drive is still connected? as in loose wires ect.? You may want to try it out of the case, off the tray with nothing connected but the CPU, the one stick of ram, and your GFX Card. No CD/DVD drives, no hard drives, nothing else and see if it will start, this is to eliminate shorts as a issue. While you have it out you may want to reseat the CPU as well.
    Last edited by artdrivers; 06-08-2009 at 08:31 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  4. #404
    Join Date
    Jun 2009
    Location
    St. Louis, U S A
    Posts
    5

    Default Re: Welcome to GIGABYTE Technical Support!

    It won't even get to the point of letting me open the CD drives,no USB drives are connected either, and I did double check everything to make sure the hard drive was connected. The system does power up, but just hangs at the initial screen.
    Last edited by Stratman; 06-08-2009 at 09:40 AM.

  5. #405
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    You may want to try it out of the case, off the tray with nothing connected but the CPU, the one stick of ram, and your GFX Card. No CD/DVD drives, no hard drives, nothing else and see if it will start, this is to eliminate shorts as a issue. While you have it out you may want to reseat the CPU as well.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  6. #406
    Join Date
    Jun 2009
    Posts
    10

    Default Re: Welcome to GIGABYTE Technical Support!

    Hello janus I have a ep45-ud3p there are 3& 4pin fan headers what is the difference and I only have 3pin 120mm fans do I need to get a 4pin fan?

  7. #407
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    The 4th pin is for pwm. It is used to shut the fan off in standby, and control it in PWM. Both 3 pin or 4 pin fans will connect to 3 pin or 4 pin headers. A motherboard with 4 pins will have a controller for 4 pin fans but also will control a 3 pin fan. Your good to go. Desktop Boards - 3-Pin and 4-Pin Fan Connectors
    Last edited by artdrivers; 06-13-2009 at 10:30 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  8. #408
    Join Date
    Jun 2009
    Posts
    10

    Default Re: Welcome to GIGABYTE Technical Support!

    thanks for the help

  9. #409
    Join Date
    Jun 2009
    Posts
    10

    Default Re: Welcome to GIGABYTE Technical Support!

    just installed an ep45-ud3p

    intel Q6700

    gigabyte nvidia 9600

    4g super talent ddr2

    artic cooler freezer 7 pro fan


    able to get board to post into bios have dvd drive as first boot drive. when booting with windows xp get screen


    PCI device listings (list all the devices)

    Bottom of screen it says verifying DMI pool data and thats where it stays ,what to do.

    If you need any more info let me know.

    thanks John(tjciccia)

  10. #410
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: Welcome to GIGABYTE Technical Support!

    tjciccia I would say that the boot devices are not set properly, or BIOS corrupt or misconfigured setting not set properly . What type of boot devices do you have? What type of hard drives? Did you format the hard drives? In CMOS setup are your IDE channels set to Auto detect? If you are installing Windows xp 32bit,or X86, You may want to do so with 2 GB of memory. After the install is complete,and Windows updates to sp3 you can install the other 2 GB. The memory will work but Windows will not list the full 4GB. You would need a 64bit operating system for that.
    Last edited by artdrivers; 06-14-2009 at 11:19 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


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