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Thread: Welcome to GIGABYTE Technical Support!




  1. #571
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    Default Re: Welcome to GIGABYTE Technical Support!

    my bottem pci express slot (PCI-EX8_1)

    My hd4870 sits in the top pci-e slot (PXI-EX16_1)
    Wireles lan card sits in PCI2 slot
    other slots are empty

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    Default Re: Welcome to GIGABYTE Technical Support!

    Ok, just checking you did not have 2 GFX Cards and maybe making this X-FI one not function at the correct speed or something.

    Please install the Intel INF Driver again, then try to install X-FI

    Your drivers are not being automatically reinstalled by the OS are they when you reboot? If so you are going to need to do the removal in safe mode

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    Default Re: Welcome to GIGABYTE Technical Support!

    Lsdmeasap,

    I really need your help now. I am setting up my new P55-UD4P.

    I had to enable USB keyboard support for the EP45-UD3P to use the USB keyboard in the boot menu, and anything else in MS-DOS.

    I vannot find this on the new P55-UD4P....where is it? I am stuck, if I go into a submenu within MIT I cannot move the same happens in the boot menu. It has to do with the USB keyboard support.....

    This same thing happened with my EP45-UD3P. It's the USB keyboard support. It's not in this BIOS

    My goodness, I can't believe it's not there. What do I do?

    Update: I found an old PS/2 keyboard and it works fine with that, but is this something that has been overlooked? Most people have USB keyboards now. There has to be a way but I would like to know where it is....
    Last edited by nate42nd; 09-17-2009 at 04:27 AM.
    P55-UD4P - i7860 - Patriot Inferno 120GB SSD - 1600Mhz Mushkin 7-8-7-20 - 3 WD 640GB Black
    880GMA-UD2P - X6 1055T CPU - Patriot Inferno 120GB SSD - GSkill 1333 8-8-8-21 - 2 500GB WD Black
    2 or 3 other systems I like to play with and a laptop

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    Default Re: Welcome to GIGABYTE Technical Support!

    I am downloading your manual now to check on this for you. I am sure it is there, but possibly renamed like they did with the "Legacy USB Storage Detect" (Renamed USB Storage Function)

    I will edit this post shortly in case you are hear reading now. As for P45 I am sure it is there as I have used it myself in testing for something.

    I use USB to PS/2 adapters always myself, so often I am not aware of issues with USB Devices, but I agree and find it odd that USB Support must be enabled.... Should be default these days.

    *EDIT*

    Here is where all three settings are located, in Integrated Peripherals same as before, and they are renamed >>



    USB Controllers
    Enables or disables the integrated USB 1.0 controller. (Default: Enabled)
    Disabled will turn off all of the USB functionalities below.

    USB Legacy Function
    Allows USB keyboard to be used in MS-DOS. (Default: Enabled)

    USB Storage Function
    Determines whether to detect USB storage devices, including USB fash drives and USB hard drives
    during the POST. (Default: Enabled)
    From Page 53 of your manual >>
    ftp://download.gigabyte.ru/manual/mb...d4p(ud4)_e.pdf
    Last edited by Lsdmeasap; 09-17-2009 at 06:09 PM.

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    Default Re: Welcome to GIGABYTE Technical Support!

    Quote Originally Posted by Lsdmeasap View Post
    I am downloading your manual now to check on this for you. I am sure it is there, but possibly renamed like they did with the "Legacy USB Storage Detect" (Renamed USB Storage Function)

    I will edit this post shortly in case you are hear reading now. As for P45 I am sure it is there as I have used it myself in testing for something.

    I use USB to PS/2 adapters always myself, so often I am not aware of issues with USB Devices, but I agree and find it odd that USB Support must be enabled.... Should be default these days.

    *EDIT*

    Here is where all three settings are located, in Integrated Peripherals same as before, and they are renamed >>





    From Page 53 of your manual >>
    ftp://download.gigabyte.ru/manual/mb...d4p(ud4)_e.pdf
    Thank you very much for the help. I checked these settings and they are all enabled. It still does not work with USB. I luckily had a PS/2 keyboard and adapter. I also updated the BIOS to the latest on the Gigabyte site (F4p I think)

    The board is also not keeping the time. This morning it was still set at what I set it to yesterday afternoon. Is there anything I can do to fix the time issue? I hope the future updates will fix these issues.
    Last edited by nate42nd; 09-17-2009 at 07:23 PM.
    P55-UD4P - i7860 - Patriot Inferno 120GB SSD - 1600Mhz Mushkin 7-8-7-20 - 3 WD 640GB Black
    880GMA-UD2P - X6 1055T CPU - Patriot Inferno 120GB SSD - GSkill 1333 8-8-8-21 - 2 500GB WD Black
    2 or 3 other systems I like to play with and a laptop

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    Default Re: Welcome to GIGABYTE Technical Support!

    Hmm, maybe they still are working out USB issues then, it's possible. It is also possible that the BIOS or board is just not compatible with your particular mouse, do you have different USB one to test with?

    As for your time issue, can you check to see with Everest in computer/sensor section what value is shown for Vbat? Your CMOS battery may be dead or dying, that would cause the time to be incorrect. Of course that could also be BIOS related as well, since these are new boards it will likely be some time before most of the kinks are worked out so you may just need to wait for a new BIOS to resolve both of these issues, only time will tell

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    Default Re: Welcome to GIGABYTE Technical Support!

    I did a new instal of windows 7 x64 rtm (build7600 + dutch language pack), istalled intel inf drivers, logitch mouse and keyboard drivers, did not instal ati drivers or audio drivers. When I want to instal the lattest creative drivers it sas no supported hardware found error. im going to return the card and get a new one. Is there a change the new card will also fail to work (eg if there is something wrong with the bios,...) or is it best to just trow my x-fi away because there will alwais be problems with it in combination with a gigabyte motherboard?

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    Default Re: Welcome to GIGABYTE Technical Support!

    Well I have seen some issues with certain X-FI Cards and Gigabyte boards, but others are fine. Maybe you can use one, just a certain model will work. You will need to do a search of X-FI, by title, and you should find which work and which do not

    Did you try to install the card in another slot? Just checking, if I asked already sorry it is hard to keep track since you did not make your own thread

    How about installing only the microsoft UAA Driver, then the card driver?

    Have you tested x86 system? Maybe it is only an issue with x64 drivers?

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    Default Re: Welcome to GIGABYTE Technical Support!

    i have send a support request to creative, and Im going to get a new x-fi (cards a half year old). Then i hope i dont have this issue anymore :)

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