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Thread: RMA to Gigabyte. How long does it take?




  1. #11
    Join Date
    Dec 2007
    Posts
    20

    Default Re: RMA to Gigabyte. How long does it take?

    Quote Originally Posted by Rewl View Post
    I would pester the hell out of them...9th that's 20 days already;
    from where did you ship.. italy?


    From central U.S. to California. Went UPS So I know they got it

  2. #12
    Join Date
    Jan 2008
    Posts
    6

    Default Re: RMA to Gigabyte. How long does it take?

    I went through the shop where i bought everything from... Replaced the board because it had 2 faulty memory lanes, and it took i think 4 weeks.. if not possibly 5 at the very most.
    The only reason it took that short of a time was because i hassled the computer place and they called the gigabyte replacement place here in AUS.

    GL

  3. #13
    Join Date
    Dec 2007
    Posts
    20

    Default Re: RMA to Gigabyte. How long does it take?

    Ok its been 1 month now.


    There are only 12 months in a year!!

    Does anyone have the Gigabyte California phone number I can call?

  4. #14
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
    Join Date
    Jan 2008
    Location
    PCB Island
    Posts
    25,940

  5. #15
    Join Date
    Feb 2008
    Posts
    3

    Default Re: RMA to Gigabyte. How long does it take?

    Gigabyte Australia would have to be the worst in the world for service.
    RMA'd my P35c-DS3r and it took EIGHT WEEKSfor it to be returned in exactly the same condition as it was.
    RMA'd it again and this time it took SEVEN WEEKS
    They only list a web address as their only contact (no phone ,street address).
    I will never buy another Gigabyte product again.

  6. #16

    Default Re: RMA to Gigabyte. How long does it take?

    Guess they didn't find any bulletholes and then returned it right away.
    Sad to hear - how greedy can a large company get?
    GA-Z77X-UD5H # F16-mod8
    i5-3570K # 4.1Ghz
    32GB Geil DDR3-1600 Evo Leggera
    Gigabyte GTX 660 OC
    Seasonic G-550

  7. #17
    Join Date
    Dec 2007
    Posts
    20

    Default Re: RMA to Gigabyte. How long does it take?

    Got it back after little over a month. I really don't think they touched it. Everything is set at stock and it still takes me on average 3 tries before I get a beep and a post. They do not give you a write up of what they did, what they changed, what they fixed. Nothing! You would think after a month of being there, they could jot down a few words such as "fixed this" or "nothing wrong"

    Oh and I'm running an 800w power supply. Tried other power supplies, other memory, other everything.

  8. #18
    Join Date
    May 2003
    Posts
    92

    Default Re: RMA to Gigabyte. How long does it take?

    I had to RMA a socketA 7VAXP a number of years ago, it took about 4 months for the same board (now repaired) to be returned... unfortunately when the cap's on it blew, they also took out just about everything else in the system, and with the extended RMA time on the mobo I had to buy a new one anyway

    Great products generally, but their RMA service was (as of a few years ago) utterly terrible
    386 DX40, 4mb 80ns EDO RAM, .5mb Trident VGA, 120mb 2200rpm JTS HDD, SoundBlaster ISA, Zoltrix 2400bps modem, 2x Creative CDROM (tray loading), Panasonic 3.5" FDD/5.25" FDD, Samsung 14" UVGA Monitor
    -----

    /Z

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