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Thread: New desktop freezes during XP Home SP3 install




  1. #1

    Default New desktop freezes during XP Home SP3 install

    Hi guys, first post and hope you might be able to shed some light on the situation. I haven't built a PC since I was a kid (386SX!!) and perhaps have lost some of my old trouble shooting skills so any input is appreciated:)

    My setup consists of:

    Gigabyte G31M-ES2L MB
    Intel E7200 CPU
    Seagate 250GB SATA 3.0 HDD
    4GB OCZ DDR2/800mhz RAM
    EVGA 9500GT 512MB video card
    Cooler Master case
    Working keyboard, monitor and mouse

    I bought a copy of XP Home Edition OEM from Newegg and tried to install it on the new desktop last night. Everything ran fine from the start, BIOS detected the CD and HDD and the 'Windows Setup' Blue screen pops up.

    It says to press F6 at the bottom for installing 3rd party drivers (no response from that) and displays 'Setup is loading files' which it does for a couple of minutes.

    Next it says 'Setup is starting Windows' and 'Welcome to Setup' displays with the options: To set up Windows XP now, press ENTER, repair using Recovery Console and to Quit
    Just for your information, F3 has no response but pressing Enter allows me to continue to the Licensing Agreement. This is where I can go no further.
    Pressing F8 ('I Agree') gets no response though I can PgUp/Dn and Esc, which reboots the system w/the OS uninstalled.

    Action I've taken so far:
    I've removed and swapped in one stick of 2GB RAM, removed the video card and cleared CMOS with no difference in results. Still gets to the Licensing Agreement and won't let me proceed.

    BIOS settings: 'Integrated Peripherals'
    On-Chip Primary PCI IDE Enabled
    On-Chip Secondary PCI IDE Enabled
    On-Chip SATA Mode Auto
    x PATA IDE Set to Disabled (blue font, can't change)
    SATA Port 0/2 Set to Ch.0 Master/Slave
    SATA Port 1/3 Set to Ch.1 Master/Slave

    Does this seem like a Hardware or BIOS issue possibly? I realize it's not easy to diagnose like this but any help is great!

    Jeremy

  2. #2
    Join Date
    Apr 2008
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    Default Re: New desktop freezes during XP Home SP3 install

    I think before you do anything else, you should run a scan with Memtest v2.11 as it very well could be memory related, as things are locking up before you can properly install an OS.

    Memtest86+ - Advanced Memory Diagnostic Tool

    Burn ISO image to blank CDR.

    Most likely though you'll need to alter some of the memory settings. By quickly checking with Memtest will help you rule out that it isn't some other issue.
    GA-P35C-DS3R Rev2.0 F11 bios, E8200 (@3.0Ghz), OCZ DDR3 PC3-10666 Reaper 4GB (@1200Mhz), Xonar D1, 8800GTS 512, Corsair HX520 (Single 12volt line, Max 40A), WDC 3200aaks/5000aaks in AHCI mode, Vista 64 Premium.

  3. #3

    Default Re: New desktop freezes during XP Home SP3 install

    Hi, I downloaded the Pre Compiled Bootable ISO in .zip form. I unzipped it, and burned the .iso file using NERO and booted the computer back up.

    Not sure if I did this right because it brought me to a [DR-DOS] A:\ prompt.

    Next?:)

    BTW, the specs of the memory is 5-4-4@2.1v SLI ready
    Bought these on the recommendations of ones who used this MB/RAM combo a number of times w/o a hitch, even though this RAM (no 2gb at all) isn't on Gig's memory support page...

    Jeremy
    Last edited by aggiefan; 01-06-2009 at 11:55 PM.

  4. #4
    Join Date
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    Default Re: New desktop freezes during XP Home SP3 install

    Hi, I downloaded the Pre Compiled Bootable ISO in .zip form. I unzipped it, and burned the .iso file using NERO and booted the computer back up.

    Not sure if I did this right because it brought me to a [DR-DOS] A:\ prompt.

    Not sure how you got to an A:\ prompt

    With Nero you need to use the "Burn Image" option rather than make a data disc etc. Then that disc will be self booting and will launch Memtest automatically.
    You also need to make sure that your Cd/DVD drive is set to boot before your HD.
    GA-P35C-DS3R Rev2.0 F11 bios, E8200 (@3.0Ghz), OCZ DDR3 PC3-10666 Reaper 4GB (@1200Mhz), Xonar D1, 8800GTS 512, Corsair HX520 (Single 12volt line, Max 40A), WDC 3200aaks/5000aaks in AHCI mode, Vista 64 Premium.

  5. #5

    Default Re: New desktop freezes during XP Home SP3 install

    Ah thanks, I was going too fast and not paying attention...

    I'm a noob w/these more advanced Motherboards and settings but I noticed something that may be of note.

    As stated, the OCZ memory specs are 5-4-4@2.1v
    I opened MIT in BIOS and it shows the following:

    DRAM Timing Selectable (SPDP) is set to AUTO
    CAS Latency Time 6
    DRAM RAS# to CAS# Delay 6
    DRAM RAS# to Precharge 6
    Precharge delay(tRAS) 18

    At this point I know little about these settings but shouldn't some of these match what's on the memory sticks?

    EDIT: Just to let you know, the memory test is indeed running now:)
    Last edited by aggiefan; 01-07-2009 at 12:29 AM.

  6. #6
    Join Date
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    Default Re: New desktop freezes during XP Home SP3 install

    Quote Originally Posted by aggiefan View Post
    Ah thanks, I was going too fast and not paying attention...

    I'm a noob w/these more advanced Motherboards and settings but I noticed something that may be of note.

    As stated, the OCZ memory specs are 5-4-4@2.1v
    I opened MIT in BIOS and it shows the following:

    DRAM Timing Selectable (SPDP) is set to AUTO
    CAS Latency Time 6
    DRAM RAS# to CAS# Delay 6
    DRAM RAS# to Precharge 6
    Precharge delay(tRAS) 18

    At this point I know little about these settings but shouldn't some of these match what's on the memory sticks?

    EDIT: Just to let you know, the memory test is indeed running now:)
    When in "Auto" the board takes a cue from the SPD data, that is data programmed by the manufacturer of the modules (and stored on them), as to how the modules should be setup under different speeds etc.

    Usually this is done on almost a sliding linear scale. In general as you increase the Speed of the Ram, you have to Relax the memory timings.

    What OCZ and other manufacturers do, is take memory that is say tested in an "Excellent" board and push it to see how well it performs over and above it's general specification (ie the specification of the actual RAM chips themselves).
    So what they program in the SPD area will no doubt be different to what the memory may be able to do ie it's advertised specification. The SPD data is usually quite relaxed so in order for the board to bootup from the outset. It would be no good setting the SPD data to aggressive memory timings if you were using an el cheapo board - it may just never boot!

    So the Timings and Voltage that are printed on the module stickers, usually mean that this Ram works at X timings and upto no more than Y voltage. But the main caveat to that is that it won't work like that in every board, revision, bios version etc. It's whats possible under the right conditions, but not neccessarily a sure thing with any particular setup.

    So leave it on Auto for the minute and see how memtest does.
    GA-P35C-DS3R Rev2.0 F11 bios, E8200 (@3.0Ghz), OCZ DDR3 PC3-10666 Reaper 4GB (@1200Mhz), Xonar D1, 8800GTS 512, Corsair HX520 (Single 12volt line, Max 40A), WDC 3200aaks/5000aaks in AHCI mode, Vista 64 Premium.

  7. #7

    Default Re: New desktop freezes during XP Home SP3 install

    I understand, oh well....On Pass 3 and no errors so far....

  8. #8
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    Default Re: New desktop freezes during XP Home SP3 install

    In your first post you say "working keyboard, monitor, and mouse" but I would be tempted to try another keyboard anyway .... just in case. If you are useing a keyboard with PSII connection you may want to try one with a USB connection. The problem , to me, sounds input related rather than an issue with the install itself. ...Of course I,ve been wrong several thousand times b4....
    Antec 900 case (4 120mm and 1 200mm lighted fans + UFO flashing light set + 2 12" and 1 6" Mutant Mods meteor lights) - Aerogate ll thermal controller - Asus M2N-e SLI - AMD 64 X2 AM2 6400+ - Corsair TX650 PSU - MSI 450GTS Cyclone OC - 2 X 2GB Patriot Extreme Performance PC2 6400 RAM - SATA 320 GB Seagate HD, SATA 300GB Maxtor HD and IDE 80 GB Samsung HD - Floppy Drive/Card Reader Combo - LG SuperMulti Lightscribe 18x DVD RW - Plextor PX-716A DVD r/rw - Windows 7 Home Premium 64

    Crude but Effective ... it is a way of life.

  9. #9

    Default Re: New desktop freezes during XP Home SP3 install

    Thanks, and I must say that did cross my mind before. This was an updated keyboard that was sent to me by emachines when a bad MB killed the original.

    This has the round keyboard plug and a USB plug as well, both plugged in.
    Even though I considered the possibility, I dismissed it hoping that if some of the function (and other)keys worked, the keyboard was fine...

    I'll see if I can borrow another or pick up a new one....

  10. #10
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: New desktop freezes during XP Home SP3 install

    Did you try the keyboard with only the Round (PS/2) connection, without the USB adapter on it? And you did plug it into the correct PS/2 slot right?

    Funny that PgUp would work but nothing else. You do have a floppy disk drive installed correct, and not a USB Floppy either. Is this XP install disk SP1 or greater? If not it will have to be for a PCI-E system

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