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Thread: GA-E7AUM-DS2H : DES Turned Off upon Reboot




  1. #1
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    Default GA-E7AUM-DS2H : DES Turned Off upon Reboot

    I just built a new computer with a GA-E7AUM-DS2H motherboard. Running 64-bit Vista. Great board! Quick and rock solid! I have one annoying problem:

    Every time I reboot the computer, the Dynamic Energy Saver is turned off. I get the following message from the BIOS before boot:

    "Warning: DES is turned off!! Please use DES application to turn it on again. Press any key to continue."

    This really sucks because I have to press a key every time to get it to boot. Not to mention, the DES is INDEED turned off, because the power LED will flash every few seconds when it is turned on, so it is easy to know when it is working and when it's not.

    Turning it on in the application, will start DES, but as soon as the computer is rebooted, it will be turned off again.

    I contacted Gigabyte's Global Technical Service, which is all but useless! This is the worst support I've ever experienced. They suggested that I uninstall and reinstall the application, and also suggested that I load optimal defaults in the BIOS. I have followed both of these recommendations and neither has helped.

    My guess is that there is either a bug in the F2 (latest) BIOS which is not allowing the DES app to save settings, or the DES app itself is not successfully saving settings to the BIOS. Perhaps it could be due to DES being a 32-bit app running under the emulator in Vista 64-bit?

    Hoping someone has experienced this and can offer some advice.

  2. #2

    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    I have a totaly different mobo, UD3P but thought I would try and help. There was another thread where people were having issues with DES not saving setting, meaning it would be off every reboot.

    On mine after some testing I found that if I turn DES on then reboot it will be Off on next reboot, although I dont get any messages.

    The fix for me is, turn DES on, then close it, it will say something about DES will keep running in "stealth mode", hit yes or OK. Then every reboot it will automatically be turned on at startup. Please try this and see if it works
    New Q9650, Gigabyte UD3P, 4GB OCZ Platinum, Asus TOP 4850, Antec TP3 550W, Vista 64 SP1/XP SP3.

    http://www.cardomain.com/ride/2641801

  3. #3
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    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    Tried it, no workee.

  4. #4
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    Uninstall DES, that will fix it right up.

    Then if you want to use it I would suggest you try the latest Version or you may have to wait for a BIOS update. Latest Versions are here >>>
    http://www.gigabyte.com.tw/Support/M...lity_List.aspx
    Last edited by Lsdmeasap; 02-27-2009 at 06:36 PM.

  5. #5
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    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    I uninstalled the DES software, but when I rebooted I still get the message from the BIOS that DES in turned off. So this hasn't fixed the issue. How do I make the BIOS message go away?

  6. #6
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    Clear your CMOS of flash the latest BIOS back into the board. If you do plan to flash or do not know how to clear your CMOS please see this thread they are both explained >>>
    http://forums.tweaktown.com/f69/bios...h-guide-27576/

    You may also be able to fix it just by disabling EIST and C1E in the advanced page of the BIOS. Then boot into the system, and then reboot back to the BIOS and enable these again

  7. #7
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    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    I have exactly the same problem, same mobo, 64-bit Windows and it complains DES is disabled every time I reboot. And I can't even press any key since my USB-keyboard doesn't work at that time, I have to plug in a PS2-keybord just to press space!

    Nothing seems to help. I have flashed F3a BIOS, cleared CMOS and DMI, uninstalled @BIOS and DES applications, reinstalled latest versions.... still stuck There ought to be a simple option in setup to enable DES, so you don't need to use the ugly application.

    marty45714, did you ever solve this?

  8. #8
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    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    Quote Originally Posted by Lsdmeasap View Post
    You may also be able to fix it just by disabling EIST and C1E in the advanced page of the BIOS. Then boot into the system, and then reboot back to the BIOS and enable these again
    Tried exactly that now, did not help either.

    DES turned off after reboot, I have to run the DES-application every time windows starts to enable it.

  9. #9
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    Do not use DES = Problem solved

    Sorry, not fully sure what your exact issue is.

  10. #10
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    Default Re: GA-E7AUM-DS2H : DES Turned Off upon Reboot

    Quote Originally Posted by Lsdmeasap View Post
    Do not use DES = Problem solved
    Sorry, not fully sure what your exact issue is.
    Unfortunately that doesn't solve it either since DES is obviously disabled and the issue is that the POST boot process halts every time to complain about this.

    Now I have tried to set "Halt on no errors" in BIOS setup, cleared CMOS both by removing battery and by shorting the reset jumper. Nothing helps. Just seems the DES application doesn't save its state to CMOS.

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