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Thread: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!




  1. #11
    Lsdmeasap's Avatar
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    No, it will just slow up downloads if you dont increase it, and thus add event logs. It will not cause issues or errors though

    This is the one I mean to try disabled/manual >>
    "Remote Auto Access Connection Manager Service"

    Ya, you can do a clean install for sure anytime you like, only takes 20 minutes or so

    That Event ID 20159 is someone trying to access your PC Via remote access. What named did the event ID Give in the event manager for these blanks >>>

    The connection to < connection name > made by user < user name > using device < com port > was disconnected.
    Sorry, I dont know any forums to suggest to help with this. But I do suggest you change firewalls and do a clean install. What firewall are you using anyway?

    You can enable/disable either one of the LAN's in the BIOS and switch back and forth in windows to test both out. Windows will just reinstall the driver when you switch is all.

  2. #12
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    Thanks again that you spend some time for my trouble.

    Quote Originally Posted by Lsdmeasap View Post
    No, it will just slow up downloads if you dont increase it, and thus add event logs. It will not cause issues or errors though
    Ok, I see. Later on if my main problem will be solved, I check this issue again.
    This is the one I mean to try disabled/manual >>
    "Remote Auto Access Connection Manager Service"
    I did it, nothing changed.
    Ya, you can do a clean install for sure anytime you like, only takes 20 minutes or so
    Yes, but a lot of hours to have the same environment again which I am used to have.
    Although it seems to be unavoidable... But we will see, I hope after the reinstall I will never have this annoying problem again.

    That Event ID 20159 is someone trying to access your PC Via remote access. What named did the event ID Give in the event manager for these blanks >>>
    The connection to < name of the DSL connection which I made with the usual connection wizard to establish the internet connection > made by user < my accountname to the ISP > using device < PPPoE5-0 > was disconnected.

    Can this below setting change anything? I did not change my DSL modem, my ISP and I had no problems before...
    How to determine the optimal MTU
    How to change mtu

    Sorry, I dont know any forums to suggest to help with this. But I do suggest you change firewalls and do a clean install. What firewall are you using anyway?
    F-Secure Client Security since 2 years, was very satisfied never had a virus, rootkit etc.
    But how knows...

    You can enable/disable either one of the LAN's in the BIOS and switch back and forth in windows to test both out. Windows will just reinstall the driver when you switch is all.
    I ve tried, same problem occurs.

    Unfortunatelly I have tried 3 more hints as you ve seen it, but nothing helped: 1. change to full duplex from auto 2. disable this energysaving option for LAN card 3. change the ip address of my LAN card according to the predefined DSL modem submask 192.168.1.1. (255.255.255.254) -> LAN card was set to 192.168.1.2. 255.255.255.0
    Non of them solved this issue...

    Edit: I ve forget to mention, that in the last couple of day, there were only disconnections (event id 20159), but the media disconnections of LAN disappeared (event id 4202)...
    Last edited by vacapp; 03-07-2009 at 07:31 PM.

  3. #13
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    MTU settings would not affect the connection dropping or not I would think.

    It may just be your ISP, do you have other PC's in the house that are not affected (Recently checked)?

    I am not sure what else to suggest? Have you tried the latest RealTek drivers? If not, try these >>>

    XP 32/64
    http://www.station-drivers.com/telec...ivers.com).zip

  4. #14
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    Hi!

    First of all, I ve gave up at the end and did a clean install... We will see...

    Quote Originally Posted by Lsdmeasap View Post
    MTU settings would not affect the connection dropping or not I would think.
    Although I ve mentioned it did not cause any problems on my old config, I ve found this article interesting as a solution of disconnections, but I don't know has it really anything to do with my problem. And sorry I did not link, the original thread is in connection with Event ID 20159
    And I ve asked for your oppinion, whether is it worth to spend some time to try, because I am not sure that I understand exactly what is the best setting (some headers of packages needs extra bytes(?!) etc.) defaults? -> my result was without fragmentation 1452 but it can not be more anyhow, because of the given rules of the command!
    Therefore, if the MTU size is set to 1460 (decimal), the max value of NUM in the following command line can be 1432:
    ping IP_address -f -l NUM


    It may just be your ISP, do you have other PC's in the house that are not affected (Recently checked)?
    No I have only this one, but as I mentioned in my first post:
    I checked if the ADSL link was disconnected by my ISP, but I ve found through the utility SM50B, that my ADSL uptime was more than 8 hours during my several disconnections. I use the same modem and ISP, which were OK with my old config...
    I am not sure what else to suggest? Have you tried the latest RealTek drivers? If not, try these >>>
    XP 32/64
    http://www.station-drivers.com/telechargement/realtek/lan/PCIE_Install_5714_0219(www.station-drivers.com).zip
    I am looking for any ideas, thanks again. Yes I ve used the latest drivers.
    Last edited by vacapp; 03-09-2009 at 05:56 PM.

  5. #15
    Lsdmeasap's Avatar
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    Well I am not so sure that a disconnect from your PC would show up in that app if the disconnect was short would it? Never used that so I don't know.

    I do know without another PC to test on for a while it is going to be very hard to tell if you are getting disconnected from your ISP or just your PC is loosing the connection

    I am not sure about adjusting that, if it would have a effect or not. I have never had to. Here is some info I found that may help you more in you want to try that out >>>
    Adjusting the MTU
    BBPC News | BuildOrBuy - Windows TCP/IP Tweak Settings
    Linksys Answer

  6. #16
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    In these days (I hope) I finish my reinstall, applications settings etc.
    I will now test how things going, so this MTU issue and others can wait, I do not want to take your time up until I am not sure that the xp reinstall doesnt help. I will be back for further assistance if so later.
    Quote Originally Posted by Lsdmeasap View Post
    Well I am not so sure that a disconnect from your PC would show up in that app if the disconnect was short would it? Never used that so I don't know.
    Yes, as far as I know after my research it does. It shows the so called "ADSL Uptime" which means how long am I connected to my ISP since the ADSL modem is on and synchronized with the server. I have to use this application, because my ADSL modem D-Link 360R has no own admin interface in browser.
    I do know without another PC to test on for a while it is going to be very hard to tell if you are getting disconnected from your ISP or just your PC is loosing the connection
    If it was the problem I will try to check by my ISP support center.
    I am not sure about adjusting that, if it would have a effect or not. I have never had to. Here is some info I found that may help you more in you want to try that out >>>
    Adjusting the MTU[/url]
    BBPC News | BuildOrBuy - Windows TCP/IP Tweak Settings[/url]
    Linksys Answer[/url]
    Same (confusing) info which I linked you already, but let check this later.

    ----- This will be moved or deleted -----
    If you dont mind I would like to ask for your opinion regarding the ATI drivers and .NET framework.
    (Should I open a new thread somewhere? Please advise.)
    As you know ATI catalyst needs the .NET framework 2.0, but there are several bugs and critical vulnerabilities etc. in this basic version. I ve read some Microsoft articles and security bulletins how to fix them. It turned out there is a rather complicated but recommended way (I do not understand why could it be not easier, although I am not familiar with the exact functionality of these frameworks...).
    Could it be, these bugs cause the driver failures which some users experienced with ATI cards.
    First of all you need following steps after .NET 2.0 is installed:
    1.) install .NET 3.0
    2.) install a hotfix so you are able to install step 3.)
    3.) install .NET 3.5 (included .NET 2.0 SP1 and 3.0 SP1)
    4.) install .NET 3.5 SP1 (included .NET 2.0 SP2 and 3.0 SP2)
    5.) install a hotfix update (3 components together to work properly! LOL) for .NET 3.5 SP1 (which updates .NET 2.0 SP2 and 3.0 SP2)
    You only need .NET 3.0 because otherwise updates of step 5.) wont work properly or cant be installed at all! Wtf?!
    Well done Microsoft...
    Whats more if you want to download the offline installers (especially 3.5 and 3.5 SP1) they want to connect to the internet and download other things without asking for your permisson! If you do not have an internetconnection or disable in firewall the install will cause errors...

    If my research was right, they are looking only for language packages for your country specified OS. But you do not need them, english is default and ATI drivers are anyway in english.
    So you need following steps:
    - extract these offline installers in a separate folder
    - and start the setup file with a commandline switch /lang:ENU

    So far so good (I think). After these steps it has appeared following program/hotfix(?) "Add-remove programs" -> article:MSXML 6.0 Parser (KB925673) This hotfix is rather old IMO, and the article claims it could be installed without the MSXML Core Service, but if I would remove this hotfix, it removes MSXML 6.0 Core Service also...
    MSXML 6.0 is not installed
    File Name Version Date Time Size
    Msxml6.dll 6.0.3888.0 1-Sep-06 12:08 1.27 MB
    Msxml6r.dll 6.0.3883.0 19-Jul-06 10:55 84.6 KB
    Do I have installed MSXML 6.0 Core Service together with any of the .NET frameworks?

    Maybe not so important, I was just wondering... I ve checked my current versions (I have XP Prof. SP3 and all hotfixes for OS since SP3 released and now with .NET Framework 3.5 SP1 and latest hotfix):
    msxml6.dll - 6.20.1099.0
    msxml6r.dll - 6.0.3883.0
    msxml.dll - 8.0.7002.0
    msxml3.dll - 8.100.1048.0
    msxml3r.dll - 8.20.8730.1
    These all were upgraded through several Windows XP hotfixes, so I think there is everything ok.
    Last edited by vacapp; 03-13-2009 at 04:01 AM.

  7. #17
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    NOOOOOOO!!!

    I did the clean reinstall with the newest drivers... The problem still exists... I have no idea what else could I do. I am searching through the whole f****ng internet and can't find any solution. PLEASE HELP ME!
    I dont know if any information will be provided, but I ve found I can log the PPP connection with below
    From the command prompt, type:
    netsh
    ras
    set tracing PPP enable
    exit
    It is definitely not the DSL connection which is broken, because if I pull out the phone(internet) line from my modem the connection wont be broken like during the Event ID 20159 and my modem application utility SM50b shows the "ADSL uptime" not present. But if this disconnection happens by my PC, the ADSL uptime remains still connected...

    Thoughts:
    - I have updated the BIOS with @BIOS (yes I know afterward was risky) after I put my config together, because my CPU could be recognised after BIOS F7 and I had F6. The latest was/is F8. Should I flash it again with Q-Flash? Although I had no such problems ca. 2 weeks after updating...
    - Maybe F-Secure Client Security causes the trouble, I will shut down and try only with a simple firewall software.
    - I will try another ADSL modem, but still it seems the connection will be disconnected by Windows.
    - Hardware problem? (But with 2 NIC-s at once)
    Last edited by vacapp; 03-13-2009 at 04:44 AM.

  8. #18
    Lsdmeasap's Avatar
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    Ya, I would go ahead and reflash with Qflash. To either the latest Beta BIOS or back to the older one you had used before you noticed this issue.

    Yeap, I would also (Before flashing) uninstall your firewall and antivurus programs and reboot after each uninstall, this way you can rule them out as a issue

    I am not so sure it would be a hardware problem, at least modem wise I mean. I am beginning to think maybe something is wrong with your onboard LAN devices.

    You may need to RMA the board if none of the above helps, or buy a cheap wireless card and see if that works. I use a Gigabyte one, I only paid $15-20 I believe for it

  9. #19
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    Quote Originally Posted by Lsdmeasap View Post
    Ya, I would go ahead and reflash with Qflash. To either the latest Beta BIOS or back to the older one you had used before you noticed this issue.
    There is one problem as I mentioned, I had the F6 BIOS which did not support my E5200 so I updated immediately to the latest F8 and there was no problem so about 10 days during I was searching for overclocking (LOL - not even a reliable system yet...) and since then I have this annoying issue .
    So should I flash again F8 or maybe F7(this version supports E5200 already)?

    Yeap, I would also (Before flashing) uninstall your firewall and antivurus programs and reboot after each uninstall, this way you can rule them out as a issue
    I will try definitely. Is there any way to check some of the logs made by windows or firewall to figure it out what could be the reason? Because there is no pattern. One day it happens after 4 hours, next day it is almost 14 hours since the internetconnection is established...

    I am not so sure it would be a hardware problem, at least modem wise I mean. I am beginning to think maybe something is wrong with your onboard LAN devices.
    I will try a modem change first, see what happens if above to steps doesnt help.
    You may need to RMA the board if none of the above helps, or buy a cheap wireless card and see if that works. I use a Gigabyte one, I only paid $15-20 I believe for it
    But I hope there is no problem with my LAN devices . If I had to RMA it, how can I prove that they are defect? BIOS checking doesnt show anything wrong... They will wait probably weeks to investigate and I have no comp... (Whats more I have to pay for transport and still no solution if they do not want to change)
    I would like to request something. Since this is an official Gigabyte forum, do you have a direct contact to the guys there? Could you maybe ask your contact, whether they had any similar issue with EP45-DS3P boards???

    (Look, I do not want to buy anything else to my config. I bought a new board (+cpu, psu, memory) and it should be work without problems with all features on it. It is quite a lot money (more than the calculated monthly average salary in the country) to buy only these more-or-less "quality" parts...)
    Last edited by vacapp; 03-23-2009 at 05:16 PM. Reason: additional info

  10. #20
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    Default Re: EP45-DS3P LAN/DSL disconnection problems... HELP PLEASE!

    UPPP!
    Quote Originally Posted by Lsdmeasap View Post
    ...
    In the meantime I ve tried some of aboves you suggested and other things. I ve checked another modem, nothing. I ve made a 10pass Memtest86+, was OK. I am going to RMA my ATI card, because this problem remained and non of the older or newer drivers could solve it (at least I will know, that was not the reason). I uninstalled F-Secure and tried only firewall ZoneAlarm, then I kept only Windows firewall(!) nothing changed.
    Yesterday, I ve flashed again the bios(with F8) now with Q-flash and disabled "Keep DMI data", reinstalled Windows xp also and try to use the original drivers of chipset and LAN from MB CD at first (because there were no problems in the first 8-9 days, and later I have updated them). In addition I am using now my old Nvidia graphic card and we will see in the next days what happens.

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