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Thread: Possible hardware audio issue?




  1. #21
    kick's Avatar
    kick is offline Senior Member
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    Default Re: Possible hardware audio issue?

    I assume youve checked for device conflicts? and run dx diagnostics from windows?.
    I havent had any problems like that on this pc but did have something similar on a different gigabyte 775 socket board (an unlisted one,as it was provided to packard bell).
    I didnt go anywhere near the realtek side of it 2 reasons:Itwas working fine+PB dont supply any software just an ability to make a backup DVD which allows you to restore the whole PB setup just as it came from them:(.
    I was using an 8600GT at the time which I put in to replace the 7300E pos that came with it.driver sweeper did clear most of it but I followed an article on guru3d about going into windows sys and manually removing anything with nv in the file title.
    I cant find the article now..but it was all about tuning nvidia cards and reinstalling drivers.
    Last edited by kick; 05-20-2009 at 01:46 AM.
    Current Systems:

    Asrock p67 Extreme6.............. Gigabyte EP-45 UD3 ...................... Gigabyte 73 PVM S2
    Intel i5 2500k 4.8ghz................ Intel Q8400 3.8ghz......................... Intel D820 2.8ghz
    Zalman 10x cooler.................... Coolermaster V8............................ HP cooler
    8GB Gskill ripjaw ddr3.............. 4GB Gskill PI ddr2.......................... 4GB samsung ddr2
    60GB ssd/500GB HDD .............. WD 1TB hdd.................................... Seagate 160GB hdd
    GTX 460 1GB x2 SLI ................. Msi 9600GT 512MB(died) ........... Onboard gx
    Win7 64 ,750w psu(ocz)............ Win7 64 ,520w psu,seasonic...... Win XP pro ,400w psu

    HEC 6A34 case . ....................... Jeantec R2 case............................ Packard Bell case

    hoping to upgrade to http://www.thinkgeek.com/stuff/41/habicase.shtml
    http://www.flixya.com/video/140325/Animal-launching

  2. #22
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    Default Re: Possible hardware audio issue?

    Dxdiag shows no errors. What steps do you mean to look for device conflicts?

  3. #23
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    profJim is online now Chief Munchkin + moderator
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    Default Re: Possible hardware audio issue?

    Kick is probably referring to seeing if there are any windows Device Manger conflicts or errors.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  4. #24
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    Default Re: Possible hardware audio issue?

    device manager shows no errors.

  5. #25
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    Default Re: Possible hardware audio issue?

    After contacting Gigabyte's support question garbage, their final answer was wait for nvidia to release new drivers. This is NOT an acceptable option. After doing some web searching, I found the core of the problem on some Linux forum. When the nvidia driver is installed, the hd audio kicks in. I run a 42" tv. the drivers cannot properly identify my monitor and is trying to send an hd signal through hdmi, which doesnt support sound. there is a nvidia driver hack out thereto disable the dvi sound. however as a consumer, i do not feel i should have too "hack" the drivers of a device to get it working properly. Monday after the holiday, im going to contact "the Egg", and see about RMA for a dollar equivalnt ati card. the issue is definatley with the nvidia drivers, and its just a matter of if/when/ if ever nvidia decides to fix it. ATI has catalyst drivers that already resolve the issue. I see absolutely no reason to continue to attempt to fix this issue.

    Now for my complaint.

    I sent my original problem to Gigabyte, linking this forum so show the simple things we went through to try and get this card to not kill my analog audio. Apperantly the person responding was too lazy to click the link, because he/she's first answer was " is the spdif cable hooked up". second was trying older drivers/ correct drivers. I was insulted by the level of either sloth or stupidity Gigabyte tech support showed. If i want tech support, I dont want a monkey to read off of a sheet of paper.

  6. #26
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: Possible hardware audio issue?

    You could try contacting Janus Yeh who is with GB tech support and a forum member.

    It sounds like an RMA and switch to ATI is your best bet, as long as you've verified that the new video card doesn't have compatibility issues with your motherboard.

    Good luck and let us know how you make out.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  7. #27
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    Default Re: Possible hardware audio issue?

    I sympathise on the issue of tech support. I contacted Asus a while ago, because my 4850 didn.t come with a Crossfire connector. I explained clearly what was missing, and linked to a picture of it. The reply I got back, word for word was "Monitor cable come with monitor not card. I not understand. That solve question?" Awful. I can accept if someone doesn't speak perfect English, that's fine, I can't speak Taiwanese/Chinese etc so they're doing better than me in that respect.

    You should be OK to RMA , I hear newegg.com are good. You should be able to get the 275 replaced with a HD4890. Stepping down to a 4870, you'd see a dip in performance compared to your old card.
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

  8. #28
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    Default Re: Possible hardware audio issue?

    Score one for me! I found a fix in the most unlikely of places. I found a cheeky little file that disables audio over hdmi. Forums are lit up on windows and linux about nvidia driver not correctly reading the EDID transmitted by lcd tvs. Instead of trying to get the hdmi audio working i went a different route.... disabling the hdmi audio.

    If anyone has an issue with hdmi audio on there tv do a web search for "3D_Vision_Hotfix_DLP_Vista-32bit" < no quotes and replace 32 with 64 if using 64 bit>. Yes it was bad juju since my tv is lcd and not dlp. But desparation made me roll the dice. Ran this little file and rebooted and set default audio back to speakers and BAM-O!! had analog audio back.

    this file goes on the flash drive never to be lost ....EVER!!
    Last edited by Festergod; 05-26-2009 at 04:18 PM.

  9. #29
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: Possible hardware audio issue?

    Thanks for the update, glad to hear that the fix was so "easy".
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  10. #30
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    Default Re: Possible hardware audio issue?

    Nice work! Glad you got it sorted out.

    I'd still have RMA'd the Nvidia card, but I'm biased... I hate green.
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

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