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Thread: GA-EP45T-UD3P Continually Crashing - Help Please!




  1. #41
    MDDI is offline Junior Member
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    Florida USA
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    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    Comers,
    I did copy four DVD movies, no issue.
    Your software is different, but I believe DVD Shrink does basically the same as my Clone DVD, copies and compresses audio/video TS files?
    Our hardware is different but there is some similiarties. My hardware;

    EP45T-UD3P
    E8400 CPU
    2 X 2GB Mushkin HP PC3 10666
    SATA Lite-On DVD-ROM
    SATA Lite-On DVD-RW
    nVidia 880GT
    Corsair HX620 PSU

    Hope you work out your problem!
    Last edited by MDDI; 06-22-2009 at 10:12 PM.

  2. #42

    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    Thanks for your help MDDI.
    I always set my power to 'always on' and never turn hdd off and never use system standby. Also never used DES software. Please let me know if you have some glitch in the future.
    GA-X48T-DQ6 [rev: 1.3], Bios F6e (replacement of GA-EP45T-UD3P [rev: 1.0])
    Q9550 (E0), Zalman CNPS9500 Cooler
    2x2GB Kingston HyperX [KHX13000D3LLK2/2G] 1.7V DDR3-1333 @7-7-7-20
    Gainward Bliss 8800GT, 2x1TB HDD Samsung SATA-2, CoolerMaster Real Power Pro 850W PSU

  3. #43
    MDDI is offline Junior Member
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    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    I hope I did help. Sounds like you and Mick may have the same problem. I wish you both success resolving it. I will be interested to hear when you do.
    LSDMEASAP appears to be back, he may have some more input.

  4. #44
    Join Date
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    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    Hello All,
    Apoloigies for lengthy absence. In a nutshell I'm still having random freezes which is frustrating me no end. I've again been onto Gigabyte Global Technical Support via e-mail & appear to be having the same service related problems as others. The only reply I seem to get is 'take your system to your reseller & get it checked.....' I have been extreemly specific with the problem I've been having, including the EP45T insisting on running my DDR3 RAM at 1.76V instead of 1.5V. For whatever reason they will not reply to specific questions. They simply state they have tested the EP45T with 8Gb of Kingston DDR3 1333 and it works fine. I've sent an e-mail off to the Australian Gigabyte Distributor (Synnex Australia P/L), so far 3 days and no reply. Kingston are handballing the problem over to Gigabyte. I've posted on Kingston Support here at Tweaktown & had no reply.

    I'd be interested to see if this problem has been addressed in the Rev1.1 MoBo, but Gigabyte wont answer that question too. My MoBo has been registered with their 12 month 'just for you' 12 month swap over promotion. I've asked them for an RMA to a Rev 1.1 MoBo - again, no reply to that either.

    Tried the MoBo with only 4Gb - It worked OK for about 1/2 a day & then got the same problems.

    Internet Explorer 32 & 64bit crashes. It freezes when running Convertxtodvd. Freezes running Tversity..... and the list goes on......

    Don't know if the problem's directly related to the MoBo's DRAM voltages or not. I know they exceed Kingston's operating voltage, but the system will not POST on manually configuring 1.5v or 1.6v.

    Looks like my only option may be to take MDDI's advice and invest in some Mushkin DDR3 1333 or 1600. I'm certainly not getting anywhere with Gigabyte, which is extreemly frustrating.

    I've sent off an e-mail to Mushkin to see if they will sell to me in Australia - No reply. I've tried newegg, but they won't sell to anyone outside USA :-(

    I'm open to any comments or suggestions from anyone. This build of mine just isn't the dream machine I thought it would be. More like 6 weeks of hell.
    Q9650 @ 3.0 GHz : OC to 4.05Ghz
    EP45T-UD3P [rev: 1.0] ~ Bios: F7
    (8GB)-4x2GB Kingston RAM [KVR1333D3N9/2G] 1.5V DDR3-1333 PC3-10600 @9-9-9-24
    Nvidia Geoforce GTX260
    2 x 1TB Samsung SATA HDD
    1 x 320GB Samsung SATA HDD
    1 x Pioneer DVR-109 SCSI CdRom
    1 x Pioneer BDC-S02 BD-ROM/DVD/CD-Writer
    Cooler Master CM690 ATX Mid-Tower Case with 6 x 120mm fans
    Antec EARTHWATTS EA-650 650W ATX12V
    Artic Cooling Freezer 7 Pro

  5. #45

    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    Hi Mick,
    I'm afraid that the problem you (and I) have is not with the memory. Like I said, I already tried KVR with 2 other boards (Gigabyte's GA-X48T-DQ6 and Asus' P6T Deluxe V2) and it's working really fine. Also I already used HyperX and it failed on EP45T-UD3P as well. Currently my EP45T-UD3P is RMAed and I will refuse to get it back without written guarantee from my vendor that it works with KVR1333D3N9/2G.

    There is something else - I also used 2 samsung HHDs (160GB+400GB) and I noticed the second (4000GB) disk was 'silently' damaged maybe due to the freezes/crashes.
    While I had this disk on EP45T-UD3P it was tested ok but as soon I transferred it to different system and ran chkdsk it showed errors. And I tried both IDE and AHCI modes before and had freezes in both. If there was a problem related to the storage subsystem that would explain why memory/CPU tests never failed on me.
    I would suggest you to remove your 320GB samsung and try to boot with 1.5V ddr voltage. Just see what happens - will you get another freeze then.
    GA-X48T-DQ6 [rev: 1.3], Bios F6e (replacement of GA-EP45T-UD3P [rev: 1.0])
    Q9550 (E0), Zalman CNPS9500 Cooler
    2x2GB Kingston HyperX [KHX13000D3LLK2/2G] 1.7V DDR3-1333 @7-7-7-20
    Gainward Bliss 8800GT, 2x1TB HDD Samsung SATA-2, CoolerMaster Real Power Pro 850W PSU

  6. #46
    Join Date
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    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    The problem sounds like it's neither with the RAM or the board, it's simple incompatibility. Changing either component (RAM or board) in the system for different brandsresulting in a positive result is definately mutual incompatibility.

    It's like cooking a nice hearty meat stew. Adding strawberries to the dish will make it taste foul, because they're not compatible with stew. Use the same strawberries in a fruit salad and they'll taste great.

    Comers, you wanting a written gurante that yourRAM will work in the RMA'd board is wishful thinking. They're not going to do that, surely you know that? Doesn't matter if the board's incompatible with the RAM or the RAM's incompatible with the board, either way, sorting it out may be impossible. This isn't Gigabytes fault or Kingstons. If different brands of modules work in the Giga board and the modules themselves work in other boards, there's no way to assign blame. Any conclusion against one particular component is a false one.

    Due to RAM's very nature, each individual type of IC and each type of PCB they're paired with can have issues working on certain boards. It's a simple fact. I know it doesn't help with trying to get a working system, but demanding Gigabyte sort out a problem that they probably are unable to solve won't get anyone anywhere.

    The best course of action would be to appeal to your retailer. Tell them you bought the RAM for it to work in the EP45T-UD3 board and it's not compatible, is there anything they can do. Ask them if they would swap it out for a different brand that's known to work. If they refuse, check your consumer rights. The rights you have differ from country to country, and in the US I believe they also differ by state.
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

  7. #47

    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    Hi Psycho,
    Unfortunately my second ram purchase (HyperX) did not resolve the problem so I'm leaning towards board failure. And sorry, apparently I misspoke - I meant to say written confirmation from the retailer (not the vendor) cause I bought both the board and the ram (KVR) from the same place and they were confident they would match 100%. Now looks like they try to back down from their initial certainty. Anyway I' stuck on a mediterranean island and my ram choices are extremely limited. The only solution is to order online but I must be sure it's compatible with EP45T-UD3P.
    GA-X48T-DQ6 [rev: 1.3], Bios F6e (replacement of GA-EP45T-UD3P [rev: 1.0])
    Q9550 (E0), Zalman CNPS9500 Cooler
    2x2GB Kingston HyperX [KHX13000D3LLK2/2G] 1.7V DDR3-1333 @7-7-7-20
    Gainward Bliss 8800GT, 2x1TB HDD Samsung SATA-2, CoolerMaster Real Power Pro 850W PSU

  8. #48
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    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    Aha, I see. Your retailer should as you say, should gurantee compatibility if they recommended them to run together (applies in UK, not sure about other places).

    Hopefully they'll sort it out for you. It could be a board issue, but I'm still; thinking terminal incompatibility.

    I do know that many have had good success with the latest gen of low voltage DDR3, the stuff designed for i7. I've seen OCZ Blade DDR3-2000 @ 1.65V do really well in this board on a 4.0D multi at 515 FSB, timings at 7-7-8-24. They are quite expensive though, and even in the UK (slightly bigger island) they're hard to obtain.
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

  9. #49
    MDDI is offline Junior Member
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    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    You can't rule out the possibility of hardware failure, we have all had it happen, but I do agree strongly with Psycho's "recipe" analogy.
    There is just no way that ODM's like Gigabyte and Kingston can test all hardware combinations for compatability. Then add in software/setup variables and the potential for incompatability increases.
    Look at the success of OEM's like Dell and HP. They test hardware/software packages and limit setup options to produce systems en masse'. But they are not 100% either.
    We visit forums like this to look for answers to problems and share our successes. There are some very experienced members here who have been invaluable solving my problems.
    I would be very interested to know the percentage of RMA hardware that the ODM's receive that test NTF?
    I have a EP45T-UD3P rev1.0. My recipe appears to work. As far as I know the rev1.1 is just a heat sink change, so I do not believe the rev1.0 board is one of your problem variables. It's possibly the "recipe".
    Last edited by MDDI; 06-28-2009 at 10:17 PM.

  10. #50
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    Default Re: GA-EP45T-UD3P Continually Crashing - Help Please!

    I believe that the industry standard component failure rate is less than 1%. This is if the large company's RMA policies are to be believed. It does happen though, and I'm sure most RMA's are dealt with regardless of the hardware actually being faulty or not. It makes sense for manufacturers to appear to be satisfying customer demand. After all, most manufacturers will have a certain amount of re-conditioned units thy send out when an RMA comes in. This will also cut down on the amount of time a customer has to wait.
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

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