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Thread: Windows 7 installer and EX58-UD4P won't see single drive




  1. #1
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    Default Windows 7 installer and EX58-UD4P won't see single drive

    Hi all,

    I'm experiencing the weirdest problem. I am trying to install Windows 7 on a EX58-UD4P and a single SATA hard drive. I have had this motherboard running stable for the past 6 months with Vista64, no BSOD's or crashes, however it was running a RAID 0 config using the ICH10R sata ports. I'm running the latest bios (f10a) for the board, but had the same problem when I was running F6.

    So now my problem. First of all, I can't get the DVDrom to boot Win7 unless the DVDrom is plugged into the Gigabyte sata ports and the Onboard SATA/IDE Ctrl Mode is set to IDE, anything else just doesn't work. Now the weird part, when I get Windows 7 loaded up to install I get to point where it asks what drive do you want to install on, when I have my hard drives setup in a raid0 array Windows 7 recognizes them and will install. However, when I have separated my drives and then load the windows 7 installer it will not see the drives as separate entities. I have tried changing everything I can think of in the bios, ICH SATA Control Mode to IDE, RAID, and AHCI as well as changing the SATA Port0-3 Native Mode to enabled and disabled when using each of the above SATA Control Modes. I've downloaded the preinstall drivers for the ICH10R ports, but that doesn't work either. I tried plugging everything into the Gigabyte ports and that doesn't work. I've also tried using an older ATA (not SATA) drive plugged into the IDE ports and, well what do you know, that doesn't work.

    I've only have the DVDrom and I hard drive plugged into the motherboard. I don't think it is the memory, because the computer has been rock stable with Vista. The PSU is not new, but as stated before, Vista had no problems.

    I'm at a loss here, why does Windows 7 see the RAID array but not the single drives?

    Please help, I'm desperate. I'll gladly give my 11 month son as payment for help, if I can get an answer here.

    Thanks in advance

  2. #2
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    Did you use the Gigabyte RAID utility to partition them as seperate drives? Do you have Windows Vista installed? Which Windows 7 are you using or trying to install? Do you have Windows Vista installed?
    Last edited by artdrivers; 08-16-2009 at 11:54 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
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    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
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    Monitor: CMV937A
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    Dual boot Windows 7 32bit home & Windows 7 64bit home


  3. #3
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    Thanks for the response,

    No, I didn't use the Gigabyte RAID utility to partition them. I don't have vista installed now. And I'm trying to install Windows 7 ultimate on the single drive. As of right now I have windows 7 installed on a RAID0 array using two 1tb Western digital hard drives. Works perfectly!

    Let me try to explain further. I have two 1tb Western Digital in a RAID0, those work fine to install Vista or Windows 7. I then disconnect those two drives, set the bios to not use RAID then hook up a single hitachi Deathstar drive, in either the Intel or Gigabyte ports, neither of them work. The installer just doesn't see them. I don't think it is the hard drives or the installer, it has to do with the motherboard somewhere. This just doesn't make any sense to me.

  4. #4
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    OK Let me see if you put the Deathstar in your SATAII_4 or SATAII_5 and your RAID drives w/Vista in SATAII_0 to SATAII_1 and set the cmos to:
    SATA RAID/AHCI Mode [RAID]
    SATA Port0-3 Native Mode [Disabled]
    USB 1.0 Controller [Enabled]
    USB 2.0 Controller [Enabled]
    USB Keyboard Function [Disabled] depends
    USB Mouse Function [Disabled]
    USB Storage Function [Enabled]
    Azalia Codec [Auto]
    Onboard H/W 1394 [Enabled]
    Onboard H/W LAN [Enabled]
    Green LAN [Disabled]
     SMART LAN [Press Enter]
    Onboard LAN Boot ROM [Disabled]
    Onboard SATA/IDE Device [Enabled]
    Onboard SATA/IDE Ctrl Mode [IDE]
    Then boot to windows Vista for verification to see if it detects both the RAID as C and the Legacy drive. Then install the Windows 7 DVD. It should then tell you to reboot for instalation. Try it this way.
    Last edited by artdrivers; 08-17-2009 at 08:42 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  5. #5
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    Right now I'm running Windows 7 off of the RAID drives. If I remove them (unhook the cables) and put on the single Deathstar that is where the problem lies. Windows 7 or Vista doesn't see the single Deathstar drive in the installer. The bios does, but not the installer.

    I have had the bios like this
    SATA RAID/AHCI Mode [AHCI]
    SATA Port0-3 Native Mode [ENABLED]
    USB 1.0 Controller [Enabled]
    USB 2.0 Controller [Enabled]
    USB Keyboard Function [Disabled] depends
    USB Mouse Function [Disabled]
    USB Storage Function [Enabled]
    Azalia Codec [Auto]
    Onboard H/W 1394 [Enabled]
    Onboard H/W LAN [Enabled]
    Green LAN [Disabled]
    SMART LAN [Press Enter]
    Onboard LAN Boot ROM [Disabled]
    Onboard SATA/IDE Device [Enabled]
    Onboard SATA/IDE Ctrl Mode [IDE]
    and like this
    SATA RAID/AHCI Mode [IDE]
    SATA Port0-3 Native Mode [Enabled]
    USB 1.0 Controller [Enabled]
    USB 2.0 Controller [Enabled]
    USB Keyboard Function [Disabled] depends
    USB Mouse Function [Disabled]
    USB Storage Function [Enabled]
    Azalia Codec [Auto]
    Onboard H/W 1394 [Enabled]
    Onboard H/W LAN [Enabled]
    Green LAN [Disabled]
    SMART LAN [Press Enter]
    Onboard LAN Boot ROM [Disabled]
    Onboard SATA/IDE Device [Enabled]
    Onboard SATA/IDE Ctrl Mode [IDE]

    Basically, I've tried every combination and permutation possible on this board. I'm wondering if the Intel RAID bios has a memory that needs to be cleared or maybe I should try clearing the CMOS and going from there.

    Do you guys think that a different bios like the F9 from the Gigabyte site might be better? Or should I stick with the F10a one I'm using?

    Thanks

  6. #6
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    It has to be in SATAII_4 or SATAII_5 and set it to Native mode disabled which is IDE leagacy mode or PATA. Do not use Native Mode it is for AHCI and hotswap Did you try it this way?
    SATA RAID/AHCI Mode [RAID]
    SATA Port0-3 Native Mode [Disabled]
    USB 1.0 Controller [Enabled]
    USB 2.0 Controller [Enabled]
    USB Keyboard Function [Disabled] depends
    USB Mouse Function [Disabled]
    USB Storage Function [Enabled]
    Azalia Codec [Auto]
    Onboard H/W 1394 [Enabled]
    Onboard H/W LAN [Enabled]
    Green LAN [Disabled]
     SMART LAN [Press Enter]
    Onboard LAN Boot ROM [Disabled]
    Onboard SATA/IDE Device [Enabled]
    Onboard SATA/IDE Ctrl Mode [IDE]
    Last edited by artdrivers; 08-17-2009 at 01:44 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  7. #7
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    Okay tried it that way and still no go. I don't know if it is an incompatibility between the DVDrom drive and the motherboard, because sometimes I can't it to boot into the bootable dvd. Argh, I've never had this happen before.

    My next attempt has been to clear the CMOS out, pulling the battery out, leave it out for 4 hours and now I'm in the process of seeing restarting it. I'll post back later what happens.

    Thanks

  8. #8
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    I use this board and RAID and without RAID, so I can help!

    Please connect your hard drives into the first two ports, if you only have two drives that is, ports SATA2_0 and SATA2_1. Then connect your CD/DVD drive into port SATA2_5 or SATA2_4 and SATA2_5 if you have two CD/DVD Drives.

    This may not be needed, but if you are sure you do not need any further data on the RAID Array go into thr RAID BIOS (Control + I) before switching things up in the BIOS and delete your current or any RAID Arrays.

    Then reboot and go into the BIOS and set your BIOS Settings as follows

    Integrated Peripherals

    Intel Controller (Blue Ports)
    SATA RAID/AHCI Mode (Intel ICH10R Southbridge) ............. AHCI Or Disabled if you do not wish to use AHCI. If you use AHCI you may need to load the AHCI Driver similar to what you did for RAID)
    SATA Port0-3 Native Mode ................................... Enabled (or Disabled, both will work)

    Gigabyte/J.Micron Controller (White Ports) (These can be disabled if you are not using any IDE Ribbon cable devices or any devices on the White ports. You do not need to use your DVD Drive on them as you previously found to be the only way to do so)
    Onboard SATA/IDE Device (GIGABYTE SATA2 Chip) ............. Enabled
    Onboard SATA/IDE Ctrl Mode (GIGABYTE SATA2 Chip) ........... IDE

    Then reboot and load vista, all should be working fine with the above and you should find two disks. That is if you disks are indeed both working and fully functional

  9. #9
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    The deathstar drive may need to be partitioned first before Windows 7 installer will recognize it. I used Data Lifeguard Tools 11.2 for Windows to partition my drives in Windows before installing the OSs
    http://support.wdc.com/product/downl...id=606&lang=en
    Last edited by artdrivers; 08-17-2009 at 10:33 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  10. #10
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Windows 7 installer and EX58-UD4P won't see single drive

    Deathstar?

    HAHA, Ya sorry I forgot some drives to need to be set active with the manufacturers tools. But this should not apply since he had previously used them in RAID, they should be already set Active and partitioned or not windows install should see the drive and allow partition creation or formatting.

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