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Thread: Help needed!! Bluescreens while installing any x64 OS, x32 works fine




  1. #1
    Join Date
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    Unhappy Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    Hello everyone, i'm quite new here and i'm in need of some big help.

    System is on the bottom...


    How it began
    I build myself a new pc and unluckily one of my 3 ram sticks was fried. So i installed win7 x64 on my hdd. At this point i was working only with 4 gb ram.
    Well later on i send them back, and one week later i got brand new ram. Now once i build them in i wanted to boot up my system but to my surprise i got a bluescreen.
    Well i didn't think much of it, so i simply tried to reinstall my OS.
    Unlucky how i was, it didn't work at all. Bluescreen during install.
    So i tried installing Vista Ultimate x64. No luck here either.
    Note : I tried it with 6gb ram, 4gb and 2gb. I even tried installing Ubuntu x64 with no success.
    But installing Win Xp x32 and it somehow worked without problems.
    So right now im running Win XP x32. And i can't use my 6gb ram
    Bluescreens

    I got those bluescreens during install of an x64 OS.
    And on my x32 win xp i get memory management but rarely.
    -Memory_Management no screenshot available =(
    -System_Service_Exception
    -Page_Fault_In_NonPaged_Area
    -Stop Message with win32k.sys
    -Fatal_System_Error no screenshot either...





    What i did so far

    -Memtest86+ v2.21
    With 6 gb installed no problems after 1 hour
    -Bios updated to F7
    -Prime95 with 4gb installed
    with small fft it didnt work and with large fft all my workers stopped working. Later on i tried again with small fft and it worked somehow.



    -furmark there i got some crazy grapic glitches
    And my GPU was overheating very fast. Fan wasn't running at full speed



    Bios settings are at default.
    System

    CPU: QuadCore Intel Core i7 920, @2,66
    Mobo: Gigabyte GA-EX58-UD5
    Ram: OCZ XTC Platinum OCZ3P1333LV2G 3x2GB (7-7-7-16)
    GPU: XFX NVIDIA GeForce GTX 275 (896 MB)
    PSU: Thermaltake Thoughpower 750W
    Monitor1: Samsung SyncMaster 710T
    Monitor2: SyncMaster 2233BW/2233GW
    HDD1: Samsung HD103UJ 1TB
    HDD2: Seagate ST3500320AS 500GB
    HDD3: Seagate ST3500320AS 500GB
    HDD4: WD WD1500AHFD-00RAR5 150GB <- Main HDD
    Drive1: PLEXTOR DVDR PX-760A
    Drive2: PLEXTOR DVDR PX-760A
    If there's some info missing or if anything is unclear, i'll try to clear things out.
    I'll post my Bios settings later on, so you guys can check them and tell me if i need to change anything regarding timings and voltage

    I'll be more than happy if some of you guys could help me out =)

    PS. Now and then i get some Bluescreens with my x32 Win XP SP3
    At totaly random times, when i close a window, my firefox crashes.
    The same goes for Vuze... after sometime it simply dissapears. And don't know if this has something to do with my problem from before, but more information is better than none. Cheers.
    PSS. Drivers are all uptodate (i hope so :P)

  2. #2
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    You may need to set HPET to x64 before installing a x64 system, not sure if incorrectly setting that would cause what you are seeing or not though as I always set this properly.

    All the BSOD Codes I see are memory related, and by looking at your memory timing specs I would say you may need to update your BIOS. Older BIOS are not compatible with the type of IC's used in your ram.

    Please update to the latest BIOS Here >>
    http://forums.tweaktown.com/f69/giga...st-bios-28441/

    And please DO NOT USE @BIOS, use Qflash here is a guide >>
    http://forums.tweaktown.com/f69/bios...h-guide-27576/

    After you do that, if you still have issues please see the link in my signature and get us your FULL Settings you are using and we will advise back

    As for x64 install issues, maybe that would help, maybe not? But I would for sure start with the latest BIOS and the correct HPET Setting. Also, I would remove ANY external USB Devices during the install process

  3. #3
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    You may need to set HPET to x64 before installing a x64 system
    -> done and it didnt help.. bluescreen while installing win7 x64 with only 2gb ram installed...
    -> see pic below
    ->

    you may need to update your BIOS
    -> done using qflash

    after flashing i couldn boot up my win xp x32 os...

    ntldr is missing
    i copied them using my windows cd

    After you do that, if you still have issues please see the link in my signature and get us your FULL Settings you are using and we will advise back

    Code:
    Advanced CPU Features:
    CPU Clock Ratio ................................ [20x]
    Intel(R) Turbo Boost Tech .................. [Enabled]
    CPU Cores Enabled ............................ [All]
    CPU Multi Threading .......................... [Enabled]
    CPU Enhanced Halt (C1E) ................... [Enabled]
    C3/C6/C7 State Support .................... [Disabled]
    CPU Thermal Monitor ......................... [Enabled]
    CPU EIST Function ............................ [Enabled]
    Virtualization Technology ................... [Enabled]
    Bi-Directional PROCHOT ..................... [Enabled]
    
    
    Uncore & QPI Features:
    QPI Clock Ratio..............................[Auto]
    QPI Link Speed .............................. 6.4GHz
    Uncore Clock Ratio...........................[Auto]
    Uncore Frequency ..........................  2133MHz
    Isonchronous Frequency ..................[Enabled]
    
    
    Standard Clock Control:
    Base Clock (BCLK) Control ................ [Disabled]
    BCLK Frequency (MHz) .....................133
    PCI Express Frequency (MHz) ........... [Auto]
    
    C.I.A.2 [Disabled]
    
    Advanced Clock Control:
    CPU Clock Drive ..............................[800mV]
    PCI Express Clock Drive ................... [900mV]
    CPU Clock Skew ............................. [0ps]
    IOH Clock Skew ............................. [0ps]
    
    
    Advanced DRAM Features:
    Performance Enhance ...................... [Standard]
    Extreme Memory Profile (X.M.P) ......... [i dont have that option 
    System Memory Multiplier (SPD) ........ [Auto]
    DRAM Timing Selectable (SPD) .......... [Auto]
    
    Channel A + B + C
    
    Channel A Timing Settings:
    ##Channel A Standard Timing Control##
    CAS Latency Time ......................7
    tRCD .......................................7
    tRP .........................................7
    tRAS .......................................16
    
    Below values may be left in Auto if you like, generally this is fine.  For those users who DO Set advanced timings manually, please see some of my thoughts and findings about these settings and rules here
    XtremeSystems Forums - View Single Post - Gigabyte EX58-UD5/Extreme Discussion Thread
    
    ##Channel A Advanced Timing Control##
    tRC ........................................27 [auto]  (Should be = tRAS + tRP or above for stability)
    tRRD .......................................4 [auto]
    tWTR ......................................4 [auto] (Must be Write to Read Delay/Same Rank - (tWL + 4)
    tWR ........................................8 [auto]
    tWTP .......................................19 [auto]   (tWTP Must = tWR + tWL + 4)
    tWL ........................................7 [auto]    (tWL Must be CAS Latency -1)
    tRFC .......................................60 [auto]
    tRTP .......................................4 [auto]
    tFAW ......................................16 [auto]
    Command Rate (CMD) ................1 [auto]
    
    ##Channel A Misc Timing Control##
    Round Trip Latency ...................47 [auto]
    
    
    
    Advanced Voltage Control:
    
    CPU
    Load Line Calibration ................. [Disabled]
    CPU Vcore ...............................1.27500v [auto]
    QPI/VTT Voltage 1.150v ............1.175v [auto]
    CPU PLL 1.800v .......................1.800v [auto]
    
    MCH/ICH
    PCIE 1.500v ...........................[auto]
    QPI PLL 1.100v .......................[auto]
    IOH Core 1.100v .....................[auto]
    ICH I/O 1.500v .......................[auto]
    ICH Core 1.1v ........................[auto]
    
    DRAM
    DRAM Voltage 1.500v ..............1.640v
    DRAM Termination 0.750v [AUTO]
    Ch-A Data VRef. 0.750v [AUTO]
    Ch-B Data VRef. 0.750v [AUTO]
    Ch-C Data VRef. 0.750v [AUTO]
    Ch-A Address VRef. 0.750v [AUTO]
    Ch-B Address VRef. 0.750v [AUTO]
    Ch-C Address VRef. 0.750v [AUTO]
    cheers
    Last edited by Phantasm; 09-19-2009 at 11:07 PM.

  4. #4
    Lsdmeasap's Avatar
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    Can you or have you tested your windows 7 install disk in another PC or virtual machine just to be sure it is fully functional?

    All you needed to do after your BIOS update was move your OS Disk back to the top of the list in the Advanced BIOS page, Hard Disk Boot Priority. No need to have to go through the hassle you did, just some incorrect settings was all is why you got the missing ntldr

    Try these settings >>

    Can you please link me to your memory? I can't find it online for sale or at OCZ


    Advanced CPU Features:
    CPU Clock Ratio ................................ [20x]
    Intel(R) Turbo Boost Tech .................. [Enabled]
    CPU Cores Enabled ............................ [All]
    CPU Multi Threading .......................... [Enabled]
    CPU Enhanced Halt (C1E) ................... [Enabled]
    C3/C6/C7 State Support .................... [Disabled]
    CPU Thermal Monitor ......................... [Enabled]
    CPU EIST Function ............................ [Enabled]
    Virtualization Technology ................... [Enabled]
    Bi-Directional PROCHOT ..................... [Enabled]


    Uncore & QPI Features:
    QPI Clock Ratio..............................[Auto] << Set x36 or x44 (36 for now)
    QPI Link Speed .............................. 6.4GHz
    Uncore Clock Ratio...........................[Auto] << Set x20-22
    Uncore Frequency .......................... 2660-2926
    Isonchronous Frequency ..................[Enabled]


    Standard Clock Control:
    Base Clock (BCLK) Control ................ [Disabled]
    BCLK Frequency (MHz) .....................133
    PCI Express Frequency (MHz) ........... [Auto] << Set 100

    C.I.A.2 [Disabled]

    Advanced Clock Control:
    CPU Clock Drive ..............................[800mV]
    PCI Express Clock Drive ................... [900mV]
    CPU Clock Skew ............................. [0ps]
    IOH Clock Skew ............................. [0ps]


    Advanced DRAM Features:
    Performance Enhance ...................... [Standard]
    Extreme Memory Profile (X.M.P) ......... [i dont have that option << Disabled if you did :)
    System Memory Multiplier (SPD) ........ [Auto] << Set x10 (10x 133 = 1333Mhz)
    DRAM Timing Selectable (SPD) .......... [Auto] << Manual

    Channel A + B + C

    Channel A Timing Settings:
    ##Channel A Standard Timing Control##
    CAS Latency Time ......................7
    tRCD .......................................7
    tRP .........................................7
    tRAS .......................................16 << Set 20

    ^^ If you continue to have issues, using 888-24 here should get you going easily for now ^^

    Below values may be left in Auto if you like, generally this is fine. For those users who DO Set advanced timings manually, please see some of my thoughts and findings about these settings and rules here
    XtremeSystems Forums - View Single Post - Gigabyte EX58-UD5/Extreme Discussion Thread

    ##Channel A Advanced Timing Control##
    tRC ........................................27 [auto] (Should be = tRAS + tRP or above for stability)
    tRRD .......................................4 [auto]
    tWTR ......................................4 [auto] (Must be Write to Read Delay/Same Rank - (tWL + 4)
    tWR ........................................8 [auto]
    tWTP .......................................19 [auto] (tWTP Must = tWR + tWL + 4)
    tWL ........................................7 [auto] (tWL Must be CAS Latency -1)
    tRFC .......................................60 [auto] << Set 84
    tRTP .......................................4 [auto]
    tFAW ......................................16 [auto]
    Command Rate (CMD) ................1 [auto] << Set 1, leave the rest above on Auto except tRFC

    ##Channel A Misc Timing Control##
    Round Trip Latency ...................47 [auto]



    Advanced Voltage Control:

    CPU
    Load Line Calibration ................. [Disabled]
    CPU Vcore ...............................1.27500v [auto]
    QPI/VTT Voltage 1.150v ............1.175v [auto] <<< Set 1.28-1.45
    CPU PLL 1.800v .......................1.800v [auto]

    MCH/ICH
    PCIE 1.500v ...........................[auto]
    QPI PLL 1.100v .......................[auto] << Set 1.18-1.24
    IOH Core 1.100v .....................[auto] << Set 1.2-1.26
    ICH I/O 1.500v .......................[auto]
    ICH Core 1.1v ........................[auto]

    DRAM
    DRAM Voltage 1.500v ..............1.640v << Set 1.66V
    DRAM Termination 0.750v [AUTO]
    Ch-A Data VRef. 0.750v [AUTO]
    Ch-B Data VRef. 0.750v [AUTO]
    Ch-C Data VRef. 0.750v [AUTO]
    Ch-A Address VRef. 0.750v [AUTO]
    Ch-B Address VRef. 0.750v [AUTO]
    Ch-C Address VRef. 0.750v [AUTO]

  5. #5
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    Hey thnx for the fast reply.. i'll try those settings

    i got my ram here
    german site -> ALTERNATE - HARDWARE - Arbeitsspeicher - DDR3 - DDR3-1333 - OCZ DIMM 6 GB DDR3-1333 Tri-Kit

    i installed my windows 7 version already on my pc when i found out that 1 of my ram sticks was fried... at this point it was working with 4gb ram installed with bios settings at default
    the bluescreens only showed up after i got them replaced "strange" :(

    my hard disk boot priority was already set up to my OS disk which is strange, i double checked that and even loaded default settings =/

    Cheers

  6. #6
    Lsdmeasap's Avatar
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    Thanks for the link! Wondered why OCZ did not list it?

    Hmm, have you tested this new memory one stick at a time with Memtest86+ 2.11? Could be you received faulty ram again? Not likely though, probably just need to adjust some things as noted above

    Hmm, odd to hear about your disk. Maybe something did corrupt it then? I just said that because often after a BIOS flash users do not check disk settings and that can be one of the error presented if the OS is not first in Hard Disk Boot Priority. Also, even if I mention that, sometimes users confuse that section with actual boot device order (First, Second, & Third) and think that is all they need to set first, which of course is not what I mean because that order does not matter

  7. #7
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    Heya,
    well i only did the memtest with all 3 of them installed, i can try testing them single tomorrow for a few hours.
    maybe flashing did corrupt it who knows, anyway i got my sys running again thats what important right now ;P
    i don't have time either to try the settings you posted right now, since time is running away from me and i gtg *gee*

    thanks for the reply and i'll keep you posted

    see you tomorrow
    cheers

  8. #8
    Lsdmeasap's Avatar
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    Well no need to do one by one if you did it with all three and they passed, but please at least do 5-10 full passes.

    Good luck, and keep us posted!

  9. #9
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    i would try with your ram timings set to auto as they look too tight to me and it will bluescreen if it cant handle it
    Gigabyte z77x UP4-TH F11c Modded Bios
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    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  10. #10
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    Default Re: Help needed!! Bluescreens while installing any x64 OS, x32 works fine

    That is Stock spec for his memory so if it dont work he should RMA them, but yes looser timings can always bring stability

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